Wards Leathergoods Avaliações 

64
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I definitely got more than I thought I was ordering. I bought 2 shoulder bags, They came individually wrapped in a cloth pouch before being sealed. Confection and stitching was perfect. I cannot wait... Ver mais

Avaliado com 4 de um total de 5 estrelas

I order 2 since there was a bogo special and was excited to Receive them. For ordering large I can barely get a iPad in it no way a laptop will fit but it’s great quality and I’ll just use it as my... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time purchasing bags from Wards. Both bags arrived in excellent condition. I will be ordering from Wards again if they’re still in business. I seem to recall seeing an ad saying they are going o... Ver mais

Avaliado com 3 de um total de 5 estrelas

Nice products, but the worst shipping process. You can not track a deliveries on the web site. But since Wards is going out of business, they may not care,

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Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,0

Todas as avaliações

(64)

64 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bum Strap

Order contained a strap that was flawed. Support at Wards was fast. I dig the duffels and hat, looks,quality, good. Would buy here again.

3 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The website made it very easy to order…

The website made it very easy to order what I desired. The shipping was faster than I expected, and that's always a good surprise. The quality of the product is excellent as usual, and I'm glad I got more than one bag this time, in different sizes and colors.

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Patience is a must!

First off I really thought this was a scam because it took so long for me to hear anything about my order but once I emailed them they were quick to respond, but it still was taking a long time for me to receive my orders and then I started reading the reviews and a few of them had me worried about the quality, but the very next day it came and I was completely overwhelmed with joy at seeing the quality and how they were all delivered with a lovely cover bag individually!
In fact I loved it so much I’m about to order something from them right now!💯💯💯

30 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve been awaiting a top leather…

I’ve been awaiting a top leather backpack for decades. Now, completing a 8650 mile road trip around the USA, I awarded myself the best one available from Ward Leather. At eighty years old, this will probably be handed down to one of my four children. I’m glad to give them the best.

2 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Callahan Premium Leather Travel Duffel Bag and Ben SLIM RFID Leather Wallet.

I first purchased the Callahan Premium Leather Travel Duffel Bag and when I received my Bag I was delighted the smell of leather and the appearance blowed me away when I checked the travel bag out I would recommend the travel bag I purchased to anyone you won’t be disappointed I know i’am pleased with my purchase my second order was the Ben Slim RFID leather Wallet in Brown I made a mistake and put dark brown but I called and they changed to brown for me and had no problem what so ever these two items I will have for the rest of my life then onto someone else and I hope they enjoy as much as I have so far if you want to order I would advise you do like the commercial saids once they are gone there won’t be no more Thank You Ward Leathergoods.

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This place is a total scam

This place is a total scam. They advertise hand made leather products and they deliver cheap mass produced imitation leather products. They will then offer you 20% off when you complain, then 30%, then 40%. To get your money back you have to pay shipping back to China! If it seems to good to be true it’s probably to good to be true.

It’s true that they have now offered to give me a 45% discount or I can return it to an address in China. They have NOT provided me with any address in Illinois. There apologies are not sincere. They absolutely know that what they are selling is not a handcrafted leather product. I am still trying to get my money back.

Furthermore being that they have already lied to me once I have no reason to believe that they would follow through with the refund if I did agree to send them back to China.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Wards Leathergoods

Resposta da Wards Leathergoods

Respond we apologize if our product is not into their liking. Regarding refunds: the partial refund offer is an optional “keep-the-item” goodwill choice for customers who prefer not to return. A full refund is always available once the item is returned in unused condition under our policy. Returns are processed at our dedicated U.S. facility in Illinois (not overseas). If you didn’t receive the return address, it’s likely the email thread didn’t reach that step, reply to your original message or contact us and we’ll send it right away.

Please email support@wards-leathergoods.com with your order number and a few photos so we can verify the material and either arrange a return for a full refund or send a replacement, whichever you prefer. We take authenticity claims seriously and will make this right.

Avaliado com 5 de um total de 5 estrelas

Dad’s Class Act for travel 🎒

I am a retired airline employee. I wanted a classic look not a camping mode when I travel. I was so happy with my Ward’s leather backpack I ordered 3 more for my 3 sons. I am having theirs monogrammed with DRJ since they all 3 share the same initials. When they travel they will remember this classic leather gift from Dad. Looking for a feminine look for my daughter and granddaughter ❣️

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Delivered from overseas

I had taken it for granted that this was an American company. Then after I ordered I found out that it was overseas, the delivery wait was long. Too long. The quality of the bag is excellent.

31 de outubro de 2025
Avaliação não solicitada
logotipo da Wards Leathergoods

Resposta da Wards Leathergoods

Thank you for the honest feedback and for the kind words about the bag’s quality. I’m truly sorry for the delay you experienced, there was an unexpected courier issue beyond our control that affected transit times. That said, it’s on us to make things smoother, and we’re actively improving our logistics and communication to reduce delays like this. If there’s anything we can do now, please email us at support@wards-leathergoods.com. We appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Beautiful briefcase bags

Beautiful briefcase bags. Lifetime treasure. I’ve carried a similar leather bag for 25 years. When my son graduated from college, I got him a similar one that I actually liked better. He’s carried it for over 10 years now every day. He and I both get compliments daily when we show up for meetings.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cheap nasty bag

I purchased a Lennox hand made leather bag from Wards . I got a machine made pvc bag . I went on line to Wards but as yet I have no answer to my complaint . I have asked for a total refund of £94.00 . I have told them I am happy to return there bag if they provide a pre paid postage return label . I am also going to talk to Apple Pay and my bank about claim the money back .

22 de outubro de 2025
Avaliação não solicitada
logotipo da Wards Leathergoods

Resposta da Wards Leathergoods

We’ve reviewed your email exchange with our customer service representative, sorry that the Lennox didn’t suit your preference, and please know we value your satisfaction. We’ve just replied to your email with proposed next steps, kindly check your inbox and let us know if you’re happy with the solution or if there’s anything else we can help with. Thanks for your patience.

Avaliado com 5 de um total de 5 estrelas

Very nice weekender

I am extremely satisfied with product and customer service. They kept me informed throughout delivery with any questions I had. Love the bag quality and met expectations as advertised

14 de outubro de 2025
Avaliação não solicitada

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