I am absolutely dissatisfied with the watch purchase. The watch still hasn't arrived—it's been a month already. The status says "shipped," but in reality, USPS is still waiting for the package, meanin... Ver mais
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Veja o que dizem as avaliações
HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Ver mais
A empresa respondeu
Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Ver mais
A empresa respondeu
Watches.com has a great selection and the site is easy to use. My order arrived quickly, was well packaged, and the watch looked just as it did in the photos. Customer service was helpful when I had a... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!
Informações de contato
4155 Blackhawk Plaza Circle, Suite 101, 94506, Danville, Estados Unidos
- contact@watches.com
- watches.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scratches takes off a star
Came more or less quickly, but with a few scratches. Overall is great condition but a bit upset with scratches on a watch in the box. Very cool watch and will buy from here again.

Resposta da Watches.com
I received the watch I love and even…
I received the watch I love and even got a great price.
This is now my 2nd watch from Watches.com. and the service was wonderful. They turn your order around quickly, and get it out the door so you can start enjoying your new purchase sooner.

Resposta da Watches.com
After ordering my first watch from…
After ordering my first watch from Watches.com I'm sold. Friendly people and fast reliable service

Resposta da Watches.com
It’s exactly as advertised shipping was…
It’s exactly as advertised shipping was quick. I love the watch!

Resposta da Watches.com

Resposta da Watches.com
The watch was okay but I ordered 2…
The watch was okay but I ordered 2 bronze mystery boxes and got the same watch in both. Not a huge deal, I just ordered a silver box as well

Resposta da Watches.com
$450 watch (OVD Okepo) stopped working 60 days after arriving.
ordered a $450 watch (OVD Okepo). arrived 5/9/26. never received the manufacturers warranty (or any kind of response) in spite of emailing and calling several times (even during published hours the dont pick up or provide a chance to leave a voicemail). the watch was fine til yesterday 7/4/26 when its timing went awry. dont know what to do. extremely upsetting. tom schwartz

Resposta da Watches.com
Unique watch….Great Pricing…..Fast…
Unique watch….Great Pricing…..Fast Shipping. Watches.com is Top Notch

Resposta da Watches.com
Honest and accurate.
The watch is exactly the model and description as shown. Delivery was on time.

Resposta da Watches.com
Hi.When l ordered watches picture show…
Hi.When l ordered watches picture show look like Xeric.but l reviewed Cccp watche.big mistake.lm not order any more

Resposta da Watches.com
Fast shipping and accurate order
Fast shipping and accurate order. Watch arrived when they said it would and I was provided constant tracking of the shipment.

Resposta da Watches.com
The screen was scratched- please fix…
The screen was scratched- please fix this for me

Resposta da Watches.com
Watches.com meets all expectations...
Watches.com continues to meet expectations. Every aspect of the ordering process is quick & easy (even the one time I had buyer's remorse and did a return). Plus, they often have in stock, what other websites don't... even the Mfg's websites.

Resposta da Watches.com
Incredible quick service
Incredible quick service. I have never had a problem with my orders. They always arrive quickly and packed safely. Great selection of watches.

Resposta da Watches.com
The company quickly responded
The company quickly responded. Turns out AOL erroneously placed their confirmation emails in a spam folder. I had never experienced a perfectly legitimate commerce based email being misdirected before. It's all good.

Resposta da Watches.com
ZERO COMMUNICATION/CONFIRMATION
Ordered a watch on May 27. Have received zero email confirmation. ZERO receipt. After returning to its site, what I found was an order #, date ordered, fulfillment status. NO other information, not even confirmation of the brand, view history, etc. At best, rude and grossly in personable. The ONLY way I determined the watch is actually being shipped was via combing through the USPS site, and only after my 45 minute research on the vendor's DBA physical location in Ogden Ut. I'll be truly amazed if the watch matches what I ordered.

Resposta da Watches.com
Disappointing Quality and Costly Return Experience
Update 6/1/2026:
Watches.com responded to my review claiming that their customer service cannot reimburse customers if the item has not been shipped back. This is inaccurate in my case because I already returned the watch and can provide tracking information if needed. It is disappointing to see the company make a false claim instead of acknowledging the facts of the situation.
Their response also seems to shift responsibility back to the customer rather than address the concerns that were raised. Instead of taking ownership of the poor product presentation and the costs I incurred, they focused on blaming the customer and referring me to their return policy.
Based on my experience, I do not recommend buying from Watches.com. If issues arise, don’t expect them to take responsibility or fairly address legitimate customer concerns.
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Initial review:
I ordered a watch from Watches.com based on the excellent product photos and presentation online, but the actual experience was disappointing.
When the watch arrived, it looked dusty, cheaply presented, and was not even properly positioned inside the box. The overall quality and presentation felt very different from what was advertised.
I returned the watch immediately. I paid about $13 for return shipping, and the company also deducted around $9 from my refund for the original shipping cost, leaving me out roughly $21 total despite returning the item right away.
To be fair, customer service did respond politely and explained their policy, but they were unwilling or unable to reimburse the shipping costs even after I explained the condition and presentation concerns.
Just sharing my honest experience so others know what to expect.

Resposta da Watches.com
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