Watches.com Avaliações 

203
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am absolutely dissatisfied with the watch purchase. The watch still hasn't arrived—it's been a month already. The status says "shipped," but in reality, USPS is still waiting for the package, meanin... Ver mais

Avaliado com 5 de um total de 5 estrelas

HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Watches.com has a great selection and the site is easy to use. My order arrived quickly, was well packaged, and the watch looked just as it did in the photos. Customer service was helpful when I had a... Ver mais

Detalhes da empresa

  1. Eventos e Entretenimento

Informação fornecida por fontes externas variadas

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

203 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(203)

79 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Scratches takes off a star

Came more or less quickly, but with a few scratches. Overall is great condition but a bit upset with scratches on a watch in the box. Very cool watch and will buy from here again.

3 de julho de 2026
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Resposta da Watches.com

We are sorry to hear about the scratch. Please email our customer service team and they are happy to assist you if you need to return your order: contact@watches.com

Avaliado com 5 de um total de 5 estrelas

I received the watch I love and even…

I received the watch I love and even got a great price.
This is now my 2nd watch from Watches.com. and the service was wonderful. They turn your order around quickly, and get it out the door so you can start enjoying your new purchase sooner.

1 de julho de 2026
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Resposta da Watches.com

Thanks so much for shopping with us Alan!

Avaliado com 5 de um total de 5 estrelas

After ordering my first watch from…

After ordering my first watch from Watches.com I'm sold. Friendly people and fast reliable service

3 de julho de 2026
logotipo da Watches.com

Resposta da Watches.com

Thanks, Jerry! We are so glad that you had a positive first time shopping experience with us!

Avaliado com 5 de um total de 5 estrelas

good customer service

good customer service! Way to go Allyssa!

27 de junho de 2026
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Resposta da Watches.com

Awww, thanks Mike! That means a lot to us!

Avaliado com 2 de um total de 5 estrelas

The watch was okay but I ordered 2…

The watch was okay but I ordered 2 bronze mystery boxes and got the same watch in both. Not a huge deal, I just ordered a silver box as well

1 de julho de 2026
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Resposta da Watches.com

Hello Clayton,

Please note that if you choose to purchase from the mystery items, you may receive the same or similar models. For this reason, we do recommend purchasing the item you prefer on the site directly.

Avaliado com 1 de um total de 5 estrelas

$450 watch (OVD Okepo) stopped working 60 days after arriving.

ordered a $450 watch (OVD Okepo). arrived 5/9/26. never received the manufacturers warranty (or any kind of response) in spite of emailing and calling several times (even during published hours the dont pick up or provide a chance to leave a voicemail). the watch was fine til yesterday 7/4/26 when its timing went awry. dont know what to do. extremely upsetting. tom schwartz

4 de julho de 2026
Avaliação não solicitada
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Resposta da Watches.com

Hello Tom,

I do apologize as we do not have any voicemails or emails regarding this order. Please use contact@watches.com and our team is happy to assist you with troubleshooting.

Avaliado com 5 de um total de 5 estrelas

Honest and accurate.

The watch is exactly the model and description as shown. Delivery was on time.

30 de maio de 2026
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Resposta da Watches.com

Thanks for leaving a review and supporting our business! Enjoy!

Avaliado com 1 de um total de 5 estrelas

Hi.When l ordered watches picture show…

Hi.When l ordered watches picture show look like Xeric.but l reviewed Cccp watche.big mistake.lm not order any more

30 de maio de 2026
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Resposta da Watches.com

Hello Chuck- I am not sure we are understanding the issue here. You order confirmed via checkout was only for one CCCP Sputnik-1 Automatic Silver Gold Black SKU CP-7001-0B. If you wanted to order a different model, you are welcome to return the item directly through our website.

Avaliado com 5 de um total de 5 estrelas

Fast shipping and accurate order

Fast shipping and accurate order. Watch arrived when they said it would and I was provided constant tracking of the shipment.

28 de maio de 2026
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Resposta da Watches.com

Hey Brian! We are grateful for your review and support. Thank you for shopping with us.

Avaliado com 5 de um total de 5 estrelas

Watches.com meets all expectations...

Watches.com continues to meet expectations. Every aspect of the ordering process is quick & easy (even the one time I had buyer's remorse and did a return). Plus, they often have in stock, what other websites don't... even the Mfg's websites.

27 de maio de 2026
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Resposta da Watches.com

Hey Dennis! Thank you for your feedback. We are grateful for your business! Let us know anytime you want to see other brands or new stock. We are always looking to add new brands.

Avaliado com 5 de um total de 5 estrelas

Incredible quick service

Incredible quick service. I have never had a problem with my orders. They always arrive quickly and packed safely. Great selection of watches.

27 de maio de 2026
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Resposta da Watches.com

Awesome! We love to hear this and thank you for supporting our business.

Avaliado com 5 de um total de 5 estrelas

The company quickly responded

The company quickly responded. Turns out AOL erroneously placed their confirmation emails in a spam folder. I had never experienced a perfectly legitimate commerce based email being misdirected before. It's all good.

1 de junho de 2026
Avaliação não solicitada
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Resposta da Watches.com

Hey Harry! Thanks for your review. You can always email our team as well if you ever do not see your tracking confirmation. We are always happy to assist you!

Avaliado com 2 de um total de 5 estrelas

ZERO COMMUNICATION/CONFIRMATION

Ordered a watch on May 27. Have received zero email confirmation. ZERO receipt. After returning to its site, what I found was an order #, date ordered, fulfillment status. NO other information, not even confirmation of the brand, view history, etc. At best, rude and grossly in personable. The ONLY way I determined the watch is actually being shipped was via combing through the USPS site, and only after my 45 minute research on the vendor's DBA physical location in Ogden Ut. I'll be truly amazed if the watch matches what I ordered.

31 de maio de 2026
Avaliação não solicitada
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Resposta da Watches.com

Hello Harry,

Please note this order was confirmed via email and via our website on May 27th. It was confirmed during your checkout process, and the item in your cart would have been confirmed by you, the customer. An order number and confirmation was provided. The order shipped on May 29th an email confirmation was sent to the email on file as well. If you are not receiving these emails, please check your spam on junk folder. Additionally, we have live chat options and a contact page on our website. You can email or live chat with us any time Contact@watches.com.

To follow tracking, you would only need to click into the USPS tracking link sent via email. It is actively updating and the delivery date is also listed on your tracking link. I hope that helps.

Avaliado com 1 de um total de 5 estrelas

Disappointing Quality and Costly Return Experience

Update 6/1/2026:
Watches.com responded to my review claiming that their customer service cannot reimburse customers if the item has not been shipped back. This is inaccurate in my case because I already returned the watch and can provide tracking information if needed. It is disappointing to see the company make a false claim instead of acknowledging the facts of the situation.

Their response also seems to shift responsibility back to the customer rather than address the concerns that were raised. Instead of taking ownership of the poor product presentation and the costs I incurred, they focused on blaming the customer and referring me to their return policy.

Based on my experience, I do not recommend buying from Watches.com. If issues arise, don’t expect them to take responsibility or fairly address legitimate customer concerns.

————————
Initial review:
I ordered a watch from Watches.com based on the excellent product photos and presentation online, but the actual experience was disappointing.

When the watch arrived, it looked dusty, cheaply presented, and was not even properly positioned inside the box. The overall quality and presentation felt very different from what was advertised.

I returned the watch immediately. I paid about $13 for return shipping, and the company also deducted around $9 from my refund for the original shipping cost, leaving me out roughly $21 total despite returning the item right away.

To be fair, customer service did respond politely and explained their policy, but they were unwilling or unable to reimburse the shipping costs even after I explained the condition and presentation concerns.

Just sharing my honest experience so others know what to expect.

21 de maio de 2026
Avaliação não solicitada
logotipo da Watches.com

Resposta da Watches.com

Hello Recep- We are sorry to hear that you did not like the model you had received. But yes, our customer service cannot reimburse customers if they have already shipped back an item. For our returns policy, please use this link. https://www.watches.com/a/returns In the future, we would recommend contacting our team in advance of shipping back the item and they can assist you with a label if applicable. contact@watches.com

Again, you shipped the item back in advance and paid fees for a return label that we cannot reimburse you for. You were already refunded for the order. This review will be flagged for inaccuracy.

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