I am absolutely dissatisfied with the watch purchase. The watch still hasn't arrived—it's been a month already. The status says "shipped," but in reality, USPS is still waiting for the package, meanin... Ver mais
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Veja o que dizem as avaliações
HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Ver mais
A empresa respondeu
Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Ver mais
A empresa respondeu
Order# PW723760 A beautifully designed watch, simple and unique- a piece of kinetic sculpture worn on the wrist- easy to operate and adjust. The crown button could use another half mm of travel, the... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!
Informações de contato
4155 Blackhawk Plaza Circle, Suite 101, 94506, Danville, Estados Unidos
- contact@watches.com
- watches.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
watches.com is my first place to shop when I’m looking for a new watch
Watches.com as most of the watches I like and I purchase this Schild purchase was a great deal who had a great girl even without the special discount I always look at watches.com before I go anywhere keep up the great work

Resposta da Watches.com
great and unique watches at a great…
great and unique watches at a great price

Resposta da Watches.com
The watch I ordered arrived in terrible…
The watch I ordered arrived in terrible condition. It would not work in the crown was rusted and fell out. Inside the jewel, it appears the lumens were either melted from high heat or subject to water damage. When the watch was shipped, it obviously was not inspected. My guess was this was old Stock and ASAP in either a high heat environment or high humidity environment for years I have heard not heard back from my request for a refund yet. The watch was shipped quickly in the packaging appeared new but the watch was a terrible condition. Ther company offered a replacement and I responded but they said they did not receive my response. happy to give a positive review if resolved.

Resposta da Watches.com
Refused to honor their own advertised discount.
I had already bought three watches from this website.
I saw another watch advertised in one of their Facebook newsfeed ads, one that I had been thinking about. Decided to go for it when I saw the ad offered a nice discount code.
But when I tried the discount at checkout, the code didn’t work.
I followed up with the company. First they ignored my emails. I finally got them on the phone, but ultimately they refused to honor the terms of their own advertisement. They claimed the advertisement contained a mistake.
Whether the deception was intentional or not, I don’t care to do business with companies who don’t honor their own published promotions. I won’t be buying any more watches from watches.com.

Resposta da Watches.com
Great price and fast free shipping
Don't buy from this site
Don't buy from this site! I bought a watch for over $500, and after 15 days without it being shipped, I sent an email canceling and requesting a refund. Three days later, they sent an email saying it wasn't possible to cancel because they had already shipped the watch. When I checked the tracking, I saw they shipped the watch on the same day they sent the email... When the watch arrived, it was scratched and had lint on it! Never again.

Resposta da Watches.com
Zero stars !!! Watches.com
Zero stars!
I had to wait three weeks because my watch was stuck in customs because it came from China. Then I get the watch and the third hand doesn’t work in the 6 o’clock position and the pusher on the top right corner doesn’t work either. I didn’t buy one, but I bought two watches. The Waldhoff Multimatic 2 , so instead, what do they do? They send you a return label that you have to take back to USPS for a Watch that doesn’t work.
Beware of doing business with watches.com
So instead of just sending me a new watch that works they want me to send a watch back that doesn’t. What they should’ve done was the right thing and sent me the same model of the watch that works. I would never ever ever buy a watch from this company ever again.
Worst experience I’ve ever had in my life is watches.com- beware of wolves in sheep’s clothing !

Resposta da Watches.com
Watch.com needs to be on a fraud watchlist
I searched online for a watch which was sold out online everywhere but Watch.com. As the price was higher than market at watch.com, it was there for sometime, but I decided to pay the premium. I placed my order and I used PayPal, as I don’t like providing my credit card number directly online. PayPal approved the transaction directly from my checking account, but watch.com canceled the order. They claimed it was due to their internal fraud department. I asked if I could replace the order but the watch was mysteriously no longer available. The only fraud seems to be with watch.com which seemed to have never actually stocked the watch.

Resposta da Watches.com
I WAS WRONG! GREAT COMPANY!
I originally had a negative review based on my order experience with WATCHES.COM. I had to change it. I complained about not getting any email responses from the company to update me on my order. They DID respond to emails just under my "promotions" inbox. I slammed them hard and they didn't deserve it. I freaked out because I ordered a watch for 1.5k and saw no confirmation email in my regular inbox. Long story short. I received the watch sooner than expected and it's ABSOLUTELY INCREDIBLE!!! Best watch in my collection (Atowak Spaceship). Thank you Watches.com. I'll DEFINITELY be ordering again. You guys ARE THE REAL DEAL and I apologize for jumping the gun with a negative and disrespectful review. Don't be afraid to order from this company. They are A-1!!

Resposta da Watches.com
Awesome place to buy watches
I don’t know why the bad reviews I bought 2 watches from there and had no problem. And what I see it’s an awesome place to buy watches.com. And highly recommend it. Also I highly recommend to click on the box for shipping insurance which it doesn’t cost that much which is worth it in case it’s lost or damage. And when I emailed them they answer pretty quickly and the reps were very professional when answering my emails. Thank you so much love the 2 watches that brought from you guys. And have a great day!

Resposta da Watches.com
A+++ for Watches.com - Fast Shipping & Great Customer Service!
I ordered 3 hard to get watches through 2 separate orders from watches.com and am very pleased with their customer service and fast shipping. I got the new watches safe and intact. I would definitely order from them again!

Resposta da Watches.com
Do not near this site ever ,I'm pretty…
Do not near this site ever ,I'm pretty intelligent and I got took in by it ,looks sexy ,trust me it is all lies ,deception stay away from there manipulation,

Resposta da Watches.com
Do not buy from this company
Do not buy from this company, I should have listened to everyone else. My watch was 'lost' at customs, with no help at all. They do not give refunds.
They say I should have taken insurance, it's not on their website, though you can pay for delivery through a not very obvious drop down menu.
It is a scam.
DO NOT BUY FROM THIS COMPANY

Resposta da Watches.com
Do not buy from this website
Do not buy from this website. I paid for expedited shipping, the watch was broken in two different places. I was not given a refund for the watch or the shipping costs and was told I'd have to send the watch back via courier with my own money. Never shop on this site. Edit - AND they just deleted my negative review from their site...hopefully that tells you everything you need to know.

Resposta da Watches.com
I made an order for two watch winders…
I made an order for two watch winders for a total of 500 dollars. They sent an email that a winder (400 dollars was not available anymore). I canceled the order.
They placed again on their website the winder at double the price.

Resposta da Watches.com
BEWARE
BEWARE. This company tell people to "discover watches you've never seen before" What they don't tell people is the complete truth. They delay taking responsibility with obstacles and use delay tactics for as long as they can. They don't tell people if a watch goes missing then the customer has to do all the work to find the missing watch. I ordered a watch in October 2024 for a Christmas gift, the Tracking showed the watch was held in UK Customs. This went on for 14 weeks. Every time I contacted Watches.com the same named person at the end of every message suggested that I contact the courier. I contacted the courier but the courier and UK Customs would not discuss anything with me and told me to go back to the seller Watches.com. Then Watches.com told me to wait 2 weeks. I done that, then Watches.com told me to wait another 2 weeks, then another 2 weeks. I went around this ridiculously again doing all the contacting before I realised it was the seller who has to do the contacting for a missing item from them, and not pass that responsibility to their customers.
Then Watches.com told me it was a busy time of year with Thanskgiving and to give them more time which has nothing to do with the UK. After I realised all the delay tactics of not refunding or replacing my watch, I then asked for a Manager to take over, and she contradicted herself and said she was the manager.
BEWARE also of Navidium Insurance it is a joke. I filled in the insurance claim form and Watches.com would not authorise it from their side. For weeks Navidium Insurance was showing as being reviewed. I contacted Navidium and they ignored every email and also every live chat. It showed they had read my request but week after week Navidium did not respond.
I looked further into this and apparently every time a customer purchases shipping protection, Watches.com keep 100% of the shipping protection money. Navidium's own website is very informative of how they con money from people. Don't believe their replies to these reviews stating how helpful they are as they have really been shifting the blame. They repeatedly reply stating they are happy to help but have no record of the name placing the order, or they say they have rectified the problem.
Eventually after months of stress they caused me, no reply from Watches.com and no watch in time for a christmas gift. After christmas was over I considered contacting Nubeo.Com about this, which is where Watches.com told me they get some of their watches from, and suddenly Watches.com refunded my money a few days ago.
I would not order from watches.com ever again.
I then ordered a watch from Mainspring Boutique and their excellent service delivered my watch the next day.
I have also ordered from Nubeo.com and their service is excellent too.
BEWARE Watches.com.
BEWARE Navidium Insurance.
Both are not truthful and both are not helpful by dealing with their responsiblities.

Resposta da Watches.com
Highly recommended watch retailer
Great price. Fast shipping. Highly recommended watch retailer!

Resposta da Watches.com
Excellent process, sad outcome...
Excellent purchase process and shipping.
The watch turned out to look a bit different in person (no fault of watches.com - everyone's context is different and the generic photos cannot account for individual condition), so I decided to swap it for another model. Sadly, there is no "swap" process, only "return + purchase". The return was very straightforward (kudos!), but by the time it went through, the watch I wanted to swap for (same model, different colors) was removed from the "WONDER" sale (50% off). The sale is still going on, so it is profoundly annoying - no watch for me :-(

Resposta da Watches.com
5 stars across the board
Everything about this transaction was perfect. The site is friendly and easy to navigate, the watch was shipped safe, secure, and in a reasonable amount of time. The watch itself is outstanding, and the price was unbeatable. Anyone who knows me, knows that I dig, dig, and dig some more, until I find the absolute lowest price. This was it! By a large margin as well.

Resposta da Watches.com
Love it
I was notified of the sale price when it happened and delivery was on time.

Resposta da Watches.com
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