Watchesofwhitby Avaliações 

175
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having never bought a Watch via distance / post before was a bit aprehensive , but there was no need . A Fantastic experience on a very rare watch . Packaging was Bullet Proof , Special D next day... Ver mais

Avaliado com 5 de um total de 5 estrelas

2nd purchase from watches of Whitby and another great experience, no pressure whatsoever as I was deciding between two watches they had in I’ve dealt with AD’s and I have to say the staff here are... Ver mais

Avaliado com 5 de um total de 5 estrelas

We popped into the shop browsing a couple of months and received a warm welcome. We returned today and was given 1st class treatment whilst my fiance chose his watch. The manager remembered us from be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a perfect Rolex, at a very good price, sold by friendly and knowledgeable staff, with no pressure to buy. Thanks for staying open well beyond your normal closing time while a made a decision.... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

High standards are our priority Watches of Whitby are a family run business with over 20 years’ experience in buying and selling luxury watches. We are passionate about what we do and delivering exceptional customer service; you can be assured we only stock the very best to meet yours and our high standards. We buy, sell and part exchange luxury pre-owned watches from our wonderful shop based in Whitby, a gem of the North Yorkshire Coast located at the bottom of the famous 199 steps.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,9

Todas as avaliações

(175)

32 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Positive experience

Great shop in Whitby. Positive experience from start to finish, from friendly and knowledgeable people.
The watch was as described and I am pleased with my purchase.
Highly recommend.
I will purchase from them again when the right watch appears for my wife!

16 de agosto de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Simon — we really appreciate your recommendation.

We’re delighted you had a positive experience and are pleased with your purchase. We’ll be ready when the right watch for your wife comes along!

You’ll be very welcome back anytime.

Avaliado com 5 de um total de 5 estrelas

Amazing service!

Fantastic service from start to
finish. Very professional and knowledgable staff. Great experience and even got a glass of fizz. Will recommend to friends.

16 de agosto de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the lovely review, Sam — we really appreciate it.

We’re delighted you enjoyed the experience (and the fizz!) and that the team looked after you so well.

Thank you for the recommendation, and we hope to welcome you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, will definitely use these again,

17 de agosto de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the great review, Ian — we really appreciate it.

We’re delighted you were pleased with the service and look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Purchased a Submariner 116610LN

Purchased a Submariner 116610LN. The condition was exactly as described. I placed the order and was called an hour later to arrange a delivery date to suit me. The watch arrived the next day, beautifully packaged with some extra goodies thrown in. Overall a 5 star experience and I would not hesitate to recommend.

30 de julho de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Andy — we really appreciate your kind words.

We’re delighted you’re pleased with your Submariner and that everything from ordering to delivery went smoothly. It’s great to hear the presentation and extras were well received too.

Thank you for the recommendation, and we hope to help you again in the future.

Avaliado com 5 de um total de 5 estrelas

Definitely worth a visit to any watch enthusiasts

Exceptional service the watch was exactly as described and the two ladies in the shop were extremely friendly and the whole experience was fantastic.
I will be definitely be back to watches of Whitby in the future.
Many thanks . 👍👍👍

8 de agosto de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Jayson — we really appreciate your kind words.

We’re delighted you had such a great experience and that the watch met your expectations. The team will be pleased to hear your feedback.

We look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent

Watch delivered today as promised! Very pleased! excellent like new condition at a good price! My 1st time purchasing not brand new. Watches of Whitby was recommended to me from a colleague and I will certainly pass on the recommendation! thank you

5 de agosto de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the lovely review — we really appreciate your kind words.

We’re delighted you’re pleased with your watch and that your first pre-owned purchase was such a positive experience. Please thank your colleague for the recommendation too!

Enjoy the watch, and we truly appreciate you passing the recommendation on.

Avaliado com 5 de um total de 5 estrelas

Such an excellent service from start to…

Such an excellent service from start to finish. I purchased a Rolex Datejust with the diamond bezel. Heather who served me went that extra mile and was given some freebies. I would highly recommend Watches Of Whitby and will definitely purchase again in the future.

26 de julho de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the wonderful review, Jan — we really appreciate your kind words.

We’re delighted you had such a positive experience and that Heather looked after you so well. It’s great to hear you’re pleased with your Datejust and the extra touches.

Thank you for the recommendation, and we look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic Watch & Experience

Picked up my new Rolex Submariner “Starbucks” from Watches of Whitby and I’m absolutely thrilled. The watch is stunning—Rolex quality through and through.

The staff were incredibly friendly, welcoming, and clearly passionate about what they do. They made the whole experience smooth and enjoyable from start to finish. Highly recommend!

28 de julho de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Ryan — we really appreciate your kind words.

We’re delighted you’re thrilled with your Submariner “Starbucks” and that you enjoyed the experience with the team. It was a pleasure helping you.

Enjoy the watch, and you’ll always be very welcome back.

Avaliado com 5 de um total de 5 estrelas

Give this place a chance there well worth it

To anyone looking to buy a luxury watch with high standards this is the place,I found them on the internet by chance and I’m so glad I did,the price I was offered for my trade in planet ocean was very fair and unlike other companies when I offered my watch for inspection there was no quibble over price,the two ladies I dealt with today were very professional and a pleasure to deal with, the watch I wanted to buy was presented beautifully,and as photographed and described,the company deserves a 5 star review and I would definitely recommend and do business with again,thank you.

14 de julho de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Mark — we really appreciate you taking the time to share your experience.

We’re delighted you were happy with the part-exchange process and that everything met your expectations on the day. It’s great to hear the watch and presentation were exactly as described.

Thank you for your recommendation, and we look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

From small acorns…..

Spotted a watch I liked in my local Pawnbrokers and contacted Leanne who I met a few months previously on a visit to Whitby and found very friendly, honest and helpful, to learn a bit more about the particular model. Bizarrely she had the same watch in stock and a deal was done. Drove over to pick it up and found it to be exactly as described.
Great service from Leanne, Paula and Mel. Already got my eye on another watch I spotted whilst there.

12 de junho de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Andrew — we really appreciate your kind words.

We’re delighted everything worked out so well and that the watch was exactly as described. Leanne, Paula and Mel will be pleased to hear your feedback.

Enjoy the watch, and we’ll be ready when you decide to come back for the next one!

Avaliado com 5 de um total de 5 estrelas

Superb experience ,well worth a visit

Whilst on holiday , I was informed that the watch I had been looking for for a while was available at Watches of Whitby . Immediately going online , I saw that the watch was in superb condition and was only a few months old. I took advantage of their deposit option to take if off the sales list , and then paid in full upon return to the UK. Today ,I travelled to Whitby itself and met the staff instore .They were absolutely brilliant with me ,so approachable , friendly and knowledgeable . I was so impressed with the service , that they are now looking out for another watch for me . I can only , highly recommend this store as my whole experience was superb .

31 de maio de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the wonderful review, Mr Innes — we really appreciate you taking the time to share your experience.

We’re delighted everything went smoothly from reserving the watch while you were away through to your visit in store, and that the team made you feel so welcome.

It was a pleasure meeting you, and we look forward to helping you find the next piece. You’ll always be very welcome in Whitby.

Avaliado com 5 de um total de 5 estrelas

Good service matters

I am a watch collector and have just made a purchase from Watches of Whitby. Their staff are knowledgeable and helpful. My Cartier watch arrived well packaged and on time. What more can you ask for. David Milford

4 de maio de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the great review, David — we really appreciate your kind words.

We’re delighted your Cartier arrived safely and that you were pleased with the service. It means a lot coming from a fellow watch collector.

We hope to help you again in the future.

Avaliado com 5 de um total de 5 estrelas

Brilliant service from start to finish

Brilliant service from start to finish, watch delivered next day securely packaged and exactly as described… stunning!

17 de abril de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Paul — we really appreciate it.

We’re delighted your watch arrived safely and that you’re pleased with it. Enjoy wearing it, and we hope to help you again in the future.

Avaliado com 5 de um total de 5 estrelas

Good all round service

Good all round service, very friendly customer service, watch arrived in the post as stated bang on time, will deffo visit shop again on my next visit.
Thanks again,
Dave.

17 de abril de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the great review, Dave — we really appreciate it.

We’re delighted everything arrived on time and that you were pleased with the service. You’ll be very welcome to visit the shop next time you’re in Whitby.

Thanks again for your support.

Avaliado com 5 de um total de 5 estrelas

I’ve bought and sold a few watches over…

I’ve bought and sold a few watches over the years from Watches of Whitby and it’s always a first class service, lovely friendly staff and all the watches they sell are fantastic condition, the shop itself self is also a nice place to buy a luxury Watch from 10/10 highly recommend.

3 de abril de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, David — and for your continued support over the years.

We’re delighted you’ve consistently had a first-class experience with us and that you enjoy visiting the shop. Your recommendation means a great deal to the whole team.

We look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

The company and staff made you feel…

The company and staff made you feel welcomed and relaxed
No pressure sales I would highly recommend watches of whitby

2 de abril de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the lovely review, Lee — we really appreciate your recommendation.

We’re delighted you felt welcome and relaxed, and that you enjoyed the no-pressure experience. That’s exactly what we aim for.

You’ll be very welcome back anytime.

Avaliado com 5 de um total de 5 estrelas

Great experience.

I have had the pleasure to deal with Watches of Whitby both over the phone and during a visit to their premises in the heart of Whitby. The staff are very knowledgeable, professional and make the purchasing process so very easy, special mention to Mel, Heather, Alexander & Paula. Nothing is a trouble with this company and I have no hesitation in recommending them when it comes to purchasing a genuine timepiece. And the cherry on the top their prices are very competitive and quality second to none. Mark D.

21 de março de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review, Mark — we really appreciate your kind words and recommendation.

We’re delighted you’ve enjoyed both your visit and your phone experience with us, and the team will be especially pleased to receive your mention. It means a great deal to know you found the process easy and the quality up to standard.

We look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great watches and fantastic customer service

I bought three watches from Watches of Whitby - customer service and communication were second to none! I was particularly impressed with the care and attention to detail that went into packaging and delivering the watches. Highly recommended - hopefully next time I will be able to buy in person rather than from the website! Thanks again

31 de março de 2025
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the fantastic review — and for choosing us for three watches, that really means a lot.

We’re delighted you were pleased with the service, communication, and presentation. It would be a pleasure to welcome you in person next time.

Thanks again for your support.

Avaliado com 5 de um total de 5 estrelas

Rootbeer

I have just received my watch exactly as described,
very pleased with the watch, the whole process was excellent will defiantly use again, many thanks WOW!

26 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Looks like postal entry’s dot get…

Initially my postal entry was not acknowledged, subject to a negative review Whitby watches contacted me to resolve this and assured me that this entry would be accepted on this draw. They have advised they will provide me with my draw number in the next 3 days…watch this space.

25 de março de 2025
Avaliação não solicitada

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