Watchesofwhitby Avaliações 

175
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Having never bought a Watch via distance / post before was a bit aprehensive , but there was no need . A Fantastic experience on a very rare watch . Packaging was Bullet Proof , Special D next day... Ver mais

Avaliado com 5 de um total de 5 estrelas

2nd purchase from watches of Whitby and another great experience, no pressure whatsoever as I was deciding between two watches they had in I’ve dealt with AD’s and I have to say the staff here are... Ver mais

Avaliado com 5 de um total de 5 estrelas

We popped into the shop browsing a couple of months and received a warm welcome. We returned today and was given 1st class treatment whilst my fiance chose his watch. The manager remembered us from be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a perfect Rolex, at a very good price, sold by friendly and knowledgeable staff, with no pressure to buy. Thanks for staying open well beyond your normal closing time while a made a decision.... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

High standards are our priority Watches of Whitby are a family run business with over 20 years’ experience in buying and selling luxury watches. We are passionate about what we do and delivering exceptional customer service; you can be assured we only stock the very best to meet yours and our high standards. We buy, sell and part exchange luxury pre-owned watches from our wonderful shop based in Whitby, a gem of the North Yorkshire Coast located at the bottom of the famous 199 steps.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(175)

32 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I’ve been in contact with Watches of…

I’ve been in contact with Watches of Whitby for a few years, Alex,Michael and the team have always been very helpful and approachable regardless of the level of enquiry. I’ve purchased straps and other items and also sold a watch or two to them and each interaction has been a pleasure. Great customer service and experience which is paramount. 5stars just ain’t enough.

20 de outubro de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you so much Mat for such a lovely review, it is very much appreciated. It is always a pleasure doing business with you Sir :)

Avaliado com 5 de um total de 5 estrelas

Fantastic people to deal with

Fantastic people to deal with . Bought a Rolex submariner at a great price watch was perfect as described would highly recommend this shop .

15 de agosto de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you Jason, really appreciate you taking the time to write a lovely review. We hope to see you again in the future :)

Avaliado com 1 de um total de 5 estrelas

From the moment myself and my husband…

Here is an edited review maybe I was a bit harsh but the shop manager is not the guy I would employ if you want to sell watches ! He made us feel really uncomfortable ! Maybe one horrible is enough and as for coming back in no thanks we will stick with Goldsmiths who know how to treat customers ! And I don’t need a pouch I wear my watch thanks !

26 de setembro de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Dear Mrs Sterlo,

I am Alex the business director.

Firstly, thank you for talking the time to write a review. The person you are referring to is the shop manager. I am sorry you have left feeling the way you have as I can assure you he is a friendly, enthusiastic watch fanatic who as you rightly mention “does not own a Rolex” but does have a vast knowledge on the brand and many other brands we sell. I feel there must have been a breakdown in communication here as we haven’t received such comments in the past and I can vouch for him being far from a “horrible, horrible man”. The girl you mentioned had only started working for us that day and she definitely is allowed to speak but perhaps she was a little nervous having only being at work in a new role a few hours. If you are ever in Whitby again it would be nice if you pop in and give us another try, we would be happy to give you a complimentary Watches Of Whitby watch pouch to show we aren’t all bad and our manager can prove he isn’t a monster.

EDIT- If you could kindly email me at sales@watchesofwhitby.com explaining why you were made to feel uncomfortable it would be much appreciated. As mentioned if you do ever have a change of heart and decide to pop in we would be happy to see you both again and a glass of bubbly is on the house if you don't need a pouch. We are a small independent family business and 1 star reviews can be damaging to us so I am keen to rectify this if you would let me.

Best wishes,

Alex

Avaliado com 5 de um total de 5 estrelas

Hones down to earth honest retailer.

I purchased a Rolex “Pepsi” from Watches of Whitby a few months ago. From the initial enquiry to final purchase the staff were nothing but professional and helpful. The watch was as described on the website the price was competitive. I will certainly purchase from WOW again recommend them to anyone who is new to the luxury watch world as they offer a down to earth and honest opinion unlike many other luxury watch dealers I have dealt with in the past. A solid five stars from me.

1 de junho de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for your kind words and 5 star review Nick. It is much appreciated and we hope to business again in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic team and people

Fantastic team and people, really trusted in all aspects. Wouldn't hesitate to recommend at all.

1 de novembro de 2022
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for the 5 star review Simon, much appreciated Sir. We hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Class!

Went down on an afternoon all the way from Newcastle for a Tudor S&G and couldn’t be happier. Watch is class, good price, and the team were dead canny. Always keeping an eye on the Instagram for my next purchase 😂

11 de maio de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for your lovely review Alex, it is very much appreciated. Have a great weekend Sir.

Avaliado com 5 de um total de 5 estrelas

Preferred Supplier

I have purchased three watches from Watches of Whitby and have been very impressed in all my dealings with them. Immediate responses to my enquiries, competitive pricing, accuracy of the detailed descriptions and continual updates during the whole purchase and despatch process has led them to become my No 1 Preferred Supplier !

8 de agosto de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you for your kind words and 5 stars, it really does mean a lot. We hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

The best out there!

What can I say, I have been dealing with WOW for some time now, I can’t recommend them enough, a fantastic team, amazing stock as described and you feel part of the WOW world, I’ve bought watches for decades and I only deal with WOW nowadays. If you have a part ex they won’t rip you off, dip your toes in, it’s a great experience! #WOW

8 de setembro de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you very much for the great 5 star review Trev. it is always a pleasure dealing with you Sir.

Avaliado com 5 de um total de 5 estrelas

We’ll recommend

Have bought two watches from them now, a Rolex and an Omega, both are beautiful watches, from walking in the shop the staff are so helpful and polite, the shop is smart and high end with a fantastic selection of high end watches to suit most budgets.
I would definitely recommend them.

31 de julho de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you Andy, it is always a pleasure dealing with you and we hope to see you again when you are next in Whitby :)

Avaliado com 5 de um total de 5 estrelas

A really great customer experience with lovely people.

Whilst on holiday in Whitby I spotted Watches of Whitby. On entering the staff were really friendly and helpful. So much so that I bought an owned Beirtling watch. The staff we so helpful and friendly with no pushy sales talk. Even offered us a cup of tea. The watch is fantastic . The experience was great and we were even asked to call in for a cup of tea next time were were in Whitby.

10 de abril de 2023
Avaliação não solicitada
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Resposta da Watchesofwhitby

Thank you Mr Carter for your kind words and great review. We hope to see you again :)

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