WatchMaxx.com Avaliações 

717
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a very nice merchant to buy very nice quality time pieces from. Your prices are so darn good and the fact you offer a warranty by watchmaxx is the next best thing if you can’t offer the factor... Ver mais

Avaliado com 5 de um total de 5 estrelas

The service at WatchMaxx.com from getting back to me with my concerns promptly to holding this beautiful masterpiece in my hands was a great prompt experience and everything I hoped it would be. The... Ver mais

Avaliado com 5 de um total de 5 estrelas

The ordering process was great. The pictures and description of the watch were very accurate. The price was the best based on my research online. Mark G. was helpful prior to the sale communicating on... Ver mais

Avaliado com 5 de um total de 5 estrelas

I got word about a watch brand I've been following was on sale at WatchMaxx. Placed my order, arrived quick (Signature Required Overnight FedEx!) and exactly as expected - I'm ecstatic! I'll be comi... Ver mais

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

WatchMaxx.com is a family-owned business with over 20 years of experience as a luxury watch retailer. WatchMaxx has been selling investment-quality timepieces online since 2004. Today, WatchMaxx is trusted as one of the best luxury watch sellers for delivering authenticity, quality, and trusted service. Customers turn to WatchMaxx for the best balance of affordability, authenticity, and quality in luxury watches. Our shipping is fast, reliable, and trusted by buyers around the globe. WatchMaxx offers genuine Swiss watches backed by thousands of verified customer reviews, and is trusted as one of the best names for authenticity and luxury watch expertise.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

717 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 53% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(717)

169 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Customer "service."

As stated elsewhere here, their customer service is less than desirable. I asked if the original Longines warranty card came with the watch. They sent me a link to the warranty page, which is not what I asked for. I asked again, and they responded by asking what question wasn't answered. I reiterated the question, and they said no, the card doesn't come with the watch. The whole exchange was amateurish at best, and rude at worst. I was treated as if I was a nuisance and they were doing me a favor. I feel like I dodged a bullet, and told them that I'll take my business ($2.6k) elsewhere.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da WatchMaxx.com

Resposta da WatchMaxx.com

We’re genuinely sorry to hear that your experience with our team felt frustrating or dismissive, that is certainly not the impression we aim to leave.

To clarify for transparency: WatchMaxx is not an authorized dealer for Longines, and as outlined on our website, our watches do not include the manufacturer’s warranty card. Instead, they are covered by our own WatchMaxx warranty. When you reached out, our team provided a link to the warranty page in an effort to explain this policy, but we understand that this did not directly address your original question as clearly as it should have.

We apologize if our responses came across as unclear or unhelpful. Your question was valid, and we regret that the communication did not meet your expectations.

Avaliado com 1 de um total de 5 estrelas

Unhelpful company

There was a problem with the shipper and the representative did not want to help. He just told me after they try to deliver to the wrong house two more times they will issue a refund eventually minus shipping costs. What a joke of a company,

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I loved the watch but it was too big…

I loved the watch but it was too big for my wrist. I returned it in original packaging as specified. Confirmation was received . I was informed that I would receive a refund in a week I think.
Looking forward to to doing business with your company again. One of a fine reputation as yours . Thank you.

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Wrong size

I gave the company the size of my husband’s wrist when I made the order but they still made the size wrong… It was so disappointing to open the box and find out that the watch didn't fit…

25 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The lowest prices

The lowest prices, fast shipping, dealer quality without the 30% price markup. Couldn’t be happier! I wish I had found WatchMaxx sooner.

17 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Happy with my fist purchase at WatchMaxx

My biggest concern was if my watch would be authentic and if it would come in good working condition and brand new and with original box.
I'm happy to say that so far so good my watch came in and it looks and feels fantastic, Iv'e been wearing it everyday for about two weeks and its working great.
It did not come with any warranty card from Hamilton nor WatchMaxx but I'm assuming that with purchase order it's good enough for them to honor warranty.
The watch did come a little out of the cushion holder but it might be because of all the shipping and handling process, it came well protected.
I want to order the Hamilton Khaki Murph 42mm bundle with the leather strap and bracelet but I'm still thinking about it.
For this puchase I am very happy with my Hamilton Khaki Field 42mm . Thank you WatchMaxx

9 de outubro de 2025
Avaliação não solicitada

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