Bike had an issue from receiving delivery. Extremely noisy and vibrating through crank shaft. Problems when trying to return due to AI agreeing collection date and then it never got collected a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quick and easy to book service. Edward messaged the night before to confirm the booking, he turned up within the time slot given very friendly and thorough. Carried out a good service. Really happy... Ver mais
I've had the Wattbike Trainer 3 years so decided a service was advisable. The company, based in Whitehaven Cumbria sorted out a time to come. The engineer (John) was brilliant and went far above... Ver mais
A empresa respondeu
We have found that Watt Bikes are excellent bikes for performance and use at our club. We have been particularly impressed with the service and support team, especially Matt, who has been very efficie... Ver mais
A empresa respondeu
Detalhes da empresa
- Ciclismo Indoor
- Clube de Ciclismo
- Loja de Equipamentos de Ginástica
- Atacadista de Equipamentos para Ginástica
- Ciclismo de estrada
- Loja de artigos esportivos
Sobre Wattbike
Escrito pela empresa
Welcome to the official Trustpilot profile for Wattbike.
Thank you for sharing your reviews with us. We carefully read your feedback and aim to respond to all negative reviews to assist with your issues within 48 hours.
Check out our Website
Contact our Customer Services
OUR BIKE RANGE
Informações de contato
Unit 13, Nottingham South & Wilford Industrial Estate, NG11 7EP, Nottingham, Reino Unido
- info@wattbike.com
- wattbike.com
4,5
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Arrived quickly and price.was.great.
16 de março de 2026
Resposta da Wattbike
Hi Nigel,
We're happy you received your order quickly and found our price agreeable. Thanks for your feedback!
Happy Cycling!
Team Wattbike
Great service
I’m very happy with the service that was provided and all sorts of other valuable information
16 de março de 2026
Resposta da Wattbike
Hi Lynda
We're happy to hear that you're pleased with the service you received and the helpful information provided. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Bike as good as new!
Easy to book, good communication and successful service, bike is as good as new now!
13 de março de 2026
Resposta da Wattbike
Hi Toby
We're happy to hear that the booking process was easy, the communication was good, and the service was successful. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Sticker/decals delivered well
6 de março de 2026
Resposta da Wattbike
Hi
We're glad the stickers arrived well. Thank you for your positive feedback; we appreciate you taking the time to share.
Happy Cycling!
Team Wattbike
Excellent service from engineer
Excellent service from engineer - would be 5 stars other than the parts took a long time to be delivered and sorting out a date for repair wasn't simple.
13 de março de 2026
Resposta da Wattbike
Hi Philip
We appreciate your feedback and are happy the engineer provided excellent service. We're sorry the parts delivery and scheduling were difficult and we'll review our processes.
Happy Cycling!
Team Wattbike
Wattbike Atom Service
Wattbike Atom Service - easy to book and schedule. Edward arrived on time, friendly and quick & efficient work carried out. Wattbike smooth and super quiet again
9 de abril de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi! We're happy to hear that booking and scheduling were easy. We're also glad the service was quick and efficient. Thanks for your positive feedback!
Happy Cycling!
Team Wattbike
Service is good , but…..
Recently had my watt bike serviced… quick efficient, and the bike is running really well again now.. the only thing is we have two bikes and no reduction in service costs for doing two at same premises… the pricing states part of cost is call out - if u are already here, surely the 2nd bike should cost less? Service guy was great… not his fault
12 de março de 2026
Resposta da Wattbike
Hi Lesley
We're happy to hear that your watt bike is running well again after the service. We appreciate your feedback regarding the pricing structure for servicing multiple bikes. We'll review this to see how we can improve our service provision for customers like you in the future.
Happy Cycling!
Team Wattbike
Edward was excellent
Edward was excellent. Clear breakdown of what the status was internally replaced a couple of parts. Really recommend as it makes a big difference to the end user.
9 de abril de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi Michael
We're happy to hear that the service experience was excellent and that the clear explanation and parts replacement made a real difference for you. Thank you for your recommendation!
Happy Cycling!
Team Wattbike
First service
It was easy to organise the first service of my 1st gen Atom (although I then had to wait a few weeks) after far too long. Thankfully Edward wasn’t fazed by the corrosion and replaced a few parts and it is now running smoothly and quietly again. I won’t wait 6 years before I have it serviced again!
8 de abril de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi Philip
We're happy to hear that the service on your Atom went smoothly. We appreciate your patience regarding the wait. It's great to know the replaced parts have improved its performance.
Happy Cycling!
Team Wattbike
Quick Order Turnaround
Quick order turnaround, and fast, courteous customer service. We love our Wattbike experience so far ❤️
12 de março de 2026
Resposta da Wattbike
Hi Gregg
We're so happy to hear that you had a quick order turnaround and great customer service. We appreciate your feedback and are glad you love your Wattbike!
Happy Cycling!
Team Wattbike
Edward from Wattbike was very helpful…
Edward from Wattbike was very helpful and did a really good job. I recommend this service to anyone with a Wattbike. Thank you!
7 de abril de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi Simon
We're happy to hear that the service was helpful and of a high standard. We will pass this feedback to Edward! We appreciate you recommending our service to other Wattbike users, thank you!
Happy Cycling!
Team Wattbike
Good service experience
Friendly, helpful and effecient engineer. Good communication pre service.
7 de abril de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi Nikki
We're happy to hear that our engineer was helpful and efficient! We appreciate your positive feedback regarding our communication.
Happy Cycling!
Team Wattbike
Wattbike service by Edward
Edward arrived on time. Was quick and efficient in servicing the bike. Rectified a connection problem there and then, having all required parts with him. Wattbike now runs like new. Brilliant service, thanks Edward.
2 de abril de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi Neil
We're happy the service was prompt and effective. It's great to hear that the issue was resolved quickly and your Wattbike is running like new! Thank you for your positive feedback.
Happy Cycling!
Team Wattbike
Annual service
Annual service - superb process from start to finish. Very pleased!!
10 de março de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi Mike
We're happy to hear that your annual service experience was so good. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Wattbike issue with shifters sorted…
Wattbike issue with shifters sorted under warranty all good.
Email confirmation originally said 8:30 but got a call at 8:00 pushed back to 11:00 not ideal but at least I was contacted so i could adjust my plans.
The service engineer Ed is good and knows his stuff.
1 de abril de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi
We're happy the Wattbike issue was resolved under warranty. We apologise for the scheduling changes at short notice, but we're glad we contacted you so you could adjust your plans.
Happy Cycling!
Team Wattbike
Always an efficient and good service!
23 de fevereiro de 2026
Resposta da Wattbike
Hi John
We're glad you found our service efficient. Thank you for your positive feedback; we appreciate it greatly.
Happy Cycling!
Team Wattbike
Helpful and quick
Immediate response to my email query and product shipped and delivery speedily.
25 de fevereiro de 2026
Resposta da Wattbike
Hi Tricia
We're happy to hear that your email query was answered quickly and your product was delivered speedily. Thank you for your positive feedback.
Happy Cycling!
Team Wattbike
The A I reply service is useless…
I sent a wattbike monitor B back to the company for repair. The unit was returned to me with exactly the same fault. I do appreciate that there may be a fault in the cable ( which I am in the process of replacing) but the company's AI replying to emails is totally frustrating and a waste of time. It just delays getting any sense out of them. The AI always says it refers onwards to a decision maker but the delay between the two means there's no continuity when a fault is reported. I strongly suggest you replace this nonsense with a polite out of hours email then do a proper job on it.
27 de fevereiro de 2026
Resposta da Wattbike
Hi Guy
We're so glad you had a positive experience with our punctual service. Thank you for your feedback!
Happy Cycling!
Team Wattbike
Great Service 😊
Easy to arrange. V friendly & professional engineer. Great comms.
Swift service provided, v happy 😊
27 de março de 2026
Avaliação não solicitada
Resposta da Wattbike
Hi Damian
We're happy the arrangement was easy and the engineer was friendly and professional. We appreciate your positive feedback on our service and great communication!
Happy Cycling!
Team Wattbike
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