Stuart was absolutely excellent sorted my problem out very efficiently and quickly. Thank you once again for making my life easier.:-)
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Veja o que dizem as avaliações
Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver mais
A empresa respondeu
lyndsey at wayv is always very quick at responding to any queries i have and on the ball with ensuring everything is sorted for our company.
Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de telecomunicação
- também em
- Engenheiro de Telecomunicações
- Fornecedor de equipamentos de telecomunicações
- Serviço B2B
- Serviço de telefone e internet
- Serviços e Manutenção de Computadores
Escrito pela empresa
Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.
Informações de contato
677 Ecclesall Road, S11 8TF, Sheffield, Reino Unido
- 0114 553 4888
- info@wayvtalk.com
- wayvtalk.com
4,9
Excelente
235 avaliações
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Wayv are supportive and always keen to help.
Wayv are always very supportive and respond promptly to any queries. Ben Gilliver has especially been very helpful with any changes required to be implemented and he is always happy to help.
11 de setembro de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Lisa,
Thank you for taking the time to share your experience with us - we're pleased that you're happy with the service provided :)
Best Regards,
The Wayv Team
Ben Gilliver was fantastic and very…
Ben Gilliver was fantastic and very communicative.
4 de setembro de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Emily,
Thank you for taking the time to review your recent experience!
Best Regards,
The Wayv Team
Great Service
Professional and happy to answer all my questions. Made sure i understood everything before they left, also left me with details of how to contact them with any further questions.
30 de agosto de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Chloe,
Thank you for your review - we're delighted to hear that you were pleased with the service you received :)
Best Regards,
The Wayv Team
Very helpful
Very helpful, we have mobile sim cards and landlines. Always on the other end of the phone for support and advice. Would highly recommend.
23 de agosto de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Samantha,
Thank you for your review - we're pleased to hear that the support and advice you've received have resulted in a good experience!
If you'd like to find out about our referral scheme, please don't hesitate to get in touch :)
Best Regards,
The Wayv Team
Wayv are outstanding!
We are a small firm of solicitors and recently switched our telephone system and broadband over to Wayv.
We have been delighted with every aspect from a smooth switch over to excellent customer service, great, easy-to-use product and fast, friendly support at any time. Cannot recommend them highly enough!
13 de agosto de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Melanie,
Thank you for your review - it's great to hear you've had an outstanding experience.
We love to hear from our customers - it means a lot!
If you do happen to refer a friend/connection, you could benefit from paid for Wayv telecoms and broadband services for a whole year - get in touch if you'd like to find out more!
Best regards,
The Wayv Team
A thoroughly enjoyable experience!
A thoroughly enjoyable experience from the Initial meeting with Anna, to the transition period with Tom and then finally the installation with Ben. Nothing has been too much trouble for the team at Wayv. Very happy customers :)
13 de agosto de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Lauren,
Thank you for taking the time to review your experience - we're delighted to hear that you're very happy!
Thanks for choosing Wayv.
Best regards,
The Wayv Team
Great company and staff
Took me some time to choose a company to install a new system in our offices as i had a bad experience with BT . Wayv have been fantastic from start to finish .They have took over our broadband and phone system .Uninstalled the old equipment seamlessly. The bills have been as described and when ever i call the office they answer strait away .Would strongly recommend
24 de julho de 2024
Avaliação não solicitada
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Steve,
We're delighted to hear that our service and the transition process has met your expectations.
Did you know that we have a referral scheme?
If you do recommend us and this results in a switch to our service, we will credit your Wayv telecoms and broadband charges for an entire year as a thank you!
To benefit from this scheme, we'll need the new customer to quote your name at the time of sign-up.
Best regards,
The Wayv team
A 5 star service
Sean was very professional and explained everything clearly. A great service
10 de junho de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Stella,
Thank you for your great review - we're always pleased to hear from happy customers!
Get in touch if you want to hear about our referral scheme - you could get a year's charges of Wayv telecoms and broadband free.
Best regards,
The Wayv Team
Great Start
We have just taken delivery of our new phone system installed by the very knowledgeable Sean. The team have been open and honest about the service they provide and so far so good. We look forward to a long and trouble free experience with the company, which is something we did not get from our last provider.
5 de junho de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Deborah,
Thank you for taking the time to leave us such a wonderful review!
Best regards,
The Wayv Team
Very happy customer
Sean the engineer was very knowledgeable and clear in his explanation as to how the system worked. It was all set up very quickly and efficiently. Very happy with the new phone system too.
3 de junho de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Alistair,
Glad to hear that Sean and our overall service during installation have met your expectations.
Thanks for leaving us a review!
Best regards,
The Wayv Team
Great Switch
Seamless transition from old to new with great communications and support all the way
30 de maio de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Martin,
Thanks for sharing your experience - glad that you've found the switch seamless!
Best regards,
The Wayv Team
Sean was very helpful and efficient in…
Sean was very helpful and efficient in installing our new service. Also very happy with Tom from the office and Liam when selling us the system.
12 de abril de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Andrew,
Thank you for your review - glad that the team have given you a positive experience!
Best regards,
The Wayv Team
quick response that sorted the problem…
quick response that sorted the problem quickly
3 de abril de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Sarah,
Great to hear that your issue was resolved quickly - thank you for your review!
Best regards,
The Wayv Team
I highly recommend Wayv for their excellent training, knowledgeable staff, confident approach, and helpful demeanour
We recently had the pleasure of working with Sean from Wayv for our new office phone system, and I am thoroughly impressed with the exceptional service they provided.
Both engineers from Wayv demonstrated excellent training and showcased a level of knowledge that instilled confidence right from the beginning. They were well-prepared and approached the installation with a high degree of professionalism.
What stood out the most was their confidence in handling every aspect of the installation. They tackled challenges with ease, and their problem-solving skills were truly commendable.
Moreover, Sean was incredibly helpful and took the time to explain each step of the installation process. They patiently addressed all our questions and concerns, ensuring that we felt comfortable with the new phone system. Their dedication to customer satisfaction was evident, and it made the entire experience smooth and enjoyable.
I highly recommend Wayv for their excellent training, knowledgeable staff, confident approach, and helpful demeanour. If you're looking for a reliable phone installation service, look no further. They exceeded my expectations, and I'm confident they will do the same for anyone in need of their expertise. Thank you, Wayv, for a job exceptionally well done!
27 de fevereiro de 2024
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Megan,
It's great to hear that you enjoyed your experience and that we exceeded your expectations!
Thank you so much for leaving such a detailed and positive review - we love to hear from happy customers.
We are currently offering a referral scheme whereby if you recommend someone who then switches their service to us, we will cover the charges for Wayv telecoms and broadband for a whole year.
It's our way of rewarding happy customers who spread the word about our team and service - if you'd like to find out more, please get in touch!
Best regards,
The Wayv Team
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Linda,
Thank you for taking the time to leave us a review - we're glad that you had a positive experience!
Best regards,
The Wayv Team
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Neil,
We're delighted to hear that you had a good experience with our installation team.
Best regards,
The Wayv Team
Very professional service
Very professional service . Customer service and system support is great.
1 de fevereiro de 2024
Avaliação não solicitada
Resposta da Wayv. Talk, Broadband and IT for Business
Hi,
Thank you for sharing your positive experience!
Best regards,
The Wayv Team
Great Service
Sean and Ben were very professional, quick and patient during the whole install for Progressive Safety Ltd. The system was explained to the teams very clearly, nothing was too much trouble for them, great service!
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Chris,
We're pleased to hear that the service you received was positive!
Thank you for choosing Wayv.
Best regards,
The Wayv Team
Communication and service has been very…
Communication and service has been very good. Our engineer on the day was very helpful and friendly, nothing was a problem.
5 de dezembro de 2023
Resposta da Wayv. Talk, Broadband and IT for Business
Hi Sue,
We're pleased to hear that you're happy with our service - it means a lot!
Best regards,
The Wayv Team
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