Gustin Avaliações 

214
•
O TrustScore é 4.5 de um total de 5

4,4

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Avaliado com 5 de um total de 5 estrelas

This company made me fall in love with heritage clothing. They’ve supplanted nearly every other brand in my wardrobe. The loudest naysayers are those who don’t check their measurements with Gustin’s s... Ver mais

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Avaliado com 1 de um total de 5 estrelas

Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "ret... Ver mais

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Avaliado com 5 de um total de 5 estrelas

Eric and Kelly are what makes your experience at Gustin Denim worth the wait. I found Selvedge Denim late in my life and love the American Made idea and effort Gustin puts into their products. Eric wa... Ver mais

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Avaliado com 5 de um total de 5 estrelas

Received the 501 indigo x purple and the fit was perfect. I haven’t had the opportunity to wear them yet but I’m looking forward to it. The quality and fit is great the purple really pops when cuffed... Ver mais

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Detalhes da empresa

  1. Loja de moda masculina
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Gustin is a premium menswear brand based in San Francisco, California, specializing in high-quality denim, shirts, knits, jackets, chinos, and accessories. Founded in 2005, Gustin has pioneered a unique crowdsourced business model that aligns supply with demand — every item is made to order, eliminating waste and passing significant savings directly to customers. All Gustin products are handcrafted in the United States using carefully sourced materials from some of the finest mills around the world, including renowned Japanese and American denim producers. From raw selvedge denim to washed fabrics and premium knits, every garment is built with meticulous attention to detail and designed to stand the test of time. What makes Gustin different is our direct-to-consumer approach. By cutting out traditional retail markups and only producing what our community funds, we deliver boutique-level quality at true wholesale pricing. Our customers play an active role in deciding what gets made — each new fabric or style launches as a campaign, and production begins only after the community backs it. Whether you are looking for your next pair of everyday raw denim jeans, a perfectly fitted Oxford shirt, or a rugged jacket built for years of wear, Gustin offers timeless American-made menswear without the inflated price tag. We have been serving our loyal community of over 100,000 members for nearly two decades, and we stand behind every product we make. Shop our latest campaigns and in-stock items at weargustin.com.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

214 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 73% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,4

Todas as avaliações

(214)

134 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

High quality casual menswear, good price.

High quality casual menswear at a reasonable price. Especially enjoy their workwear inspired pieces such as denim, chinos, and denim and twill work shirts. Classic styling, good fit and high quality material.

4 de setembro de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for the writeup! We really appreciate you taking the time :)

Avaliado com 5 de um total de 5 estrelas

These are easily the best-fitting jeans…

These are easily the best-fitting jeans I’ve ever owned—heavyweight, durable, and absurdly comfortable once broken in. The fabric texture is incredible, showing off a deep indigo shade and a clean selvedge line that only look better as they age and fade.
​The construction is top-notch, featuring solid chain-stitched hems, tough pocket bags, and classic red bar tacks. With a timeless straight cut that sits just right over work boots or sneakers, these are built to last a lifetime. America-made quality at its finest. You’ll have to bury me in my Gustins.

2 de setembro de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for the kind words, Cory! We hope they continue to serve you well :)

Avaliado com 5 de um total de 5 estrelas

For those who like garments with interesting fabrics

I've been buying Gustin for well over a decade now, and I think they've found their own niche pretty well.

Gustin is not for the impatient due to the slow cycle of the business model.

Gustin is also not exactly the cheapest place, nor is it either the place to get boutique-level high-end clothes either.

For me personally, what Gustin does well is getting you interesting, less run-of-the-mill fabric options for your everyday garments and select game pieces, at relatively reasonable prices, at a reasonable quality level - My everyday wardrobe would be a whole lot more boring without the Gustin denim, chino, and shirt sections in it.

This is not to say Gustin doesn't do decent staples - they do. It's just that I feel the real value comes out when they go beyond the usual norm. Lot's of places do good denim staples with good price/quality ratios - but there's much less options if you want something good, that additionally doesn't look like Just Another Regular Blue Jean Thing. And that's where Gustin's excellence is.

We talked decent quality at decent price.

Sewing worksmanship and QC is generally great - but my one peeve is that there is still a tendency for sewn buttons to sometimes come off the garments, particularly on shirts. It's a small thing - but it's that critical last step - the dot on top of the "i" -letter - that Gustin keeps dropping to the floor. It leaves you a worse impression of quality than what reality actually is overall.

But overall quality is not only worksmanship though - it is also garments and the cloth. And here comes the biggest challenge with the Gustin business model; garment sizing consistency over time. As the garment cloth selection is constantly fluctuating, with a lot of one-offs, sometimes you end with a piece of clothing that fit you great when you got it - but then after a few months, or even a year, it's eventually shrunk to the point that it's no longer as wearable as it was for you when new.

To be fair to Gustin, they do try to give advance warning when they know they're playing with a particularly temperamental fabric that obviously has such a character - but a lot of slower transformations still fall through the cracks IMO. The nature of the game with the always shifting fabric selection, so to speak - it's not like they'd have time to run year-long tests on all fabric batches just to be sure. I would, however, personally recommend always erring on larger than your usual size if your chosen fabric is A) notably thick/heavyweight, or B)has a notable physical weave pattern (ex. dobby herringbone). Less tears if something is slightly loose when new than if it's too tiny to even pull on later....

Regarding Customer service, personally I've only had good experiences so far. They're quick to reply and generally solution-focused. I got a wrongly sewed jacket once (jean snap buttons in the wrong location). They had no spares, so I got full credit for it and they didn't even want the jacket back. I complained about losing a few shirt buttons that had come off on the move, they shipped me a bunch of spares in an envelope for free. I unusually got seamrip in the neck of a shirt due too a too narrow sewing margin in a heavy cloth shirt, they offered to compensate the seamstress cost for the fix. They will not overcompensate - but they will try to find a reasonable solution for you, and that's what matters in the end.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Appreciate the detailed write-up! Thanks for taking the time :)

Avaliado com 5 de um total de 5 estrelas

Gustin uses the absolute best fabrics

Gustin finds the absolute best fabrics. Every time I put on one of the (several) pieces I've bought from them, I feel like I'm putting on my new pajamas on Christmas morning. And these clothes get noticed! I've never gotten so many comments on the fit, style and fabric of what I wear. Can not recommend Gustin any more highly! Great people, great clothes.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Hope we can continue to find the best fabrics we can for you, Dan! Really appreciate the writeup :)

Avaliado com 5 de um total de 5 estrelas

Great products, outstanding customer service

Had issues with sizing, all problems solved quickly and professionally, thanks to Eric and Kelly for working with me and being so patient about returns, exchanges and getting everything right. Prices are unbeatable, jeans and jackets (especially the Horween Chomexcel #8 which I highly recommend) are tough and well made.

10 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Glad we could be of some help, Wayne! It was our pleasure :)

Avaliado com 5 de um total de 5 estrelas

They have clear communication when…

They have clear communication when backing their campaigns, once they are fully funded. As they suggest on the site multiple times, please make sure to read the fit guide before ordering! The button ups are a little tighter in the chest than I'm used to but they were exactly the size that was listed so it was my bad for not reading fully on that listing, no complaints on the quality of the product at all! I can still wear it along with my other shirts and denim I've ordered and I plan on ordering more in the future.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Hi Shayne! Thanks for taking the time to write up and share your experience :)

Avaliado com 5 de um total de 5 estrelas

Customer service is awesome!

Customer service is proactive, efficient and friendly. I've had to make changes to a couple of orders, and always gotten great advice from the Gustin team. The quality of the goods I've purchased has always met my expectations.

26 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Hi Ryan! Glad we could help :) Thanks for taking the time to share!

Avaliado com 5 de um total de 5 estrelas

Trust in Gustin

Gustin is making quality denim & using some really unique fabics to do it. Listen to their sizing guidelines, don't be a hero & think you can fly around those guidelines. You will regret your chocies if you do.
The crowdfunding stuff is cool but if you're impatient like me you can grab some stock stuff, they mail it out quick fast.
It's expensive, especially in canada, but i'll throw down for pants that last forever.
Customer service is good & the quality of the 4 pieces I've recieved have been excelllent. (minus the button holes on a workshirt which are pretty awful) Otherwise no complaints.
I buy the vintage straight which are the right amount of space for me. I cannot imagine how all these muscle men slide their weird bodies into anything smaller like the skinny or the slim, crazy business.
I'd like to try a tshirt but paying 180$ cdn for two tshirts is never going to happen. I will forever wonder what a 90$ tshirt feels like lol.
Good looking out Gustin.

22 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for taking the time out of your day to write up this thorough and honest review! Appreciate it.

Avaliado com 5 de um total de 5 estrelas

Value for money every time!

I love Gustin because of the value I get which is their business model, and the garments they sell are of really good honest quality. Their cuts are classic, the fabrics are really good, and their no-frills and no fancy advertising enables us to really enjoy value for money.

I have been buying Gustin garments for three years at least now and have only experienced one incident where my order was not fulfilled because the garments failed their quality tests. They were very honest and upfront about it when they gave me a refund and this was very early on, so I think they have the quality control issue under control now because I have not had any such issues in the last 18 months.

Gustin is a great brand for people who don’t need fancy logos to prove that they have good taste and if they know what they want or that they are able to evaluate garments based on quality and not fancy advertisement or celebrity endorsements.

From a customer service perspective, they are usually very responsive, and I find them to be very reasonable.

19 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Hi Jules :) Thanks so much for taking the time to share your thoughts. We aim to continue to please!

Avaliado com 5 de um total de 5 estrelas

Well-made and worth the wait!

The quality of the product is exceedingly high. I also like to support businesses that try to minimize waste, which Gustin does by making products by order. I don’t mind the wait, in fact it makes me anticipate the arrival more and value the product more.

16 de maio de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

We appreciate your support of the model and ethos!

Avaliado com 5 de um total de 5 estrelas

Great product, great people

The jeans they make are fantastic and the customer service is excellent. I ordered the wrong size pants (my fault), and the return experience was easy with swift communication and customer service. Awesome people.
100% recommended!

27 de julho de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Hey JD! Thanks for taking the time to write a review of us :)

Avaliado com 1 de um total de 5 estrelas

HARD PASS

Ordered a pair of jeans. Fit was awful, NBD. The return process- that was awful. Customer service clearly instructed to go through a 17 step return process. By the time I finally got all the info to return them, the 30 day windo had passed. HARD PASS>

15 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Hi Drew!

Sorry about both the frustration with the fit and return process. We are always here to help with fit!

Our return process is normally 3 steps (request > we initiate and send directions > you ship it back).

I’d like to understand what happened on your end, since it sounds like it was a lot more complicated than that. We have a 30 day policy but we always work with our customers to make sure they are not stuck with something they don’t like!

Happy to get it sorted for you if you’d like to reach back out. Thank you!

Avaliado com 5 de um total de 5 estrelas

Great customer service, superior quality jeans.

I was having difficulty finding the right size for me, they helped me out and the selvedge jeans are super high quality and have just enough room to let me get on a motorcycle, etc.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Glad we could help get you into a pair that works for your life! Thanks for sharing :)

Avaliado com 1 de um total de 5 estrelas

DO NOT trust their "crowdfunding' sales!

I wanted to try a pair of Gustin Jeans, so I did their 'crowdfunding' deal for a pair of 1969 Selvedge jeans for $99 on May 26, 2026. It was 'funded' on May 30th and my CC was charged.

Yesterday, August 13th, I received an email from their production saying, "8/13 update: these jeans are still being cut, and will finish cutting next week."

Today, August 14th, I see them posting a sale on these same, Selvege 1969 jeans for $99 and THEY ARE IN STOCK!

So why am I waiting for a pair of jeans to be made that are already available and in stock? Very disappointing as a new first time customer, and no matter how great these jeans are, I will not purchase from Gustin again unfortunately.

13 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

So sorry for the confusion our social ad caused after you placed your order! I understand that’s a frustrating experience.

We have a special promotion for select new customers. We give all of our customers a discount for pre-ordering campaigns, and we have a small stock store if someone wants something ASAP.

As soon as we saw you were a first-time customer who’d ordered the same pair, we pulled yours from stock and rushed it out with free shipping so you wouldn’t have to wait on production.

My apologies also that they did not fit; we are currently helping with a return and an exception. This experience might not have gone as well as you hoped, but I can assure you we really tried to make it right. Thank you for trying us out!

Avaliado com 5 de um total de 5 estrelas

Gustin have become my favorite jeans…

Gustin have become my favorite jeans over all. The quality is very good. The materials and coloring are what keep me so interested. Great jeans.

13 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Appreciate you taking the time to say so, Sean! We'll try to keep serving up the coolest fabrics we can find :)

Avaliado com 5 de um total de 5 estrelas

Well-made American clothing!

Gustin is a great company because they deliver exactly what they've advertised - American-made goods at decent prices. If you are looking for support American manufacturing and want well-made clothes in the bargain, you can't go wrong. I have several pairs of their jeans and they are exactly as advertised.

12 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for the kind words, we appreciate it!

Avaliado com 5 de um total de 5 estrelas

Amazing Products, Sustainably Sourced, USA Made!

I've been ordering a large part of the items in my wardrobe from Gustin for over a decade now, and have always received products with amazing craftsmanship. The two times that I've had to reach out to customer service, their response time has been under twenty four hours, friendly, and an actual human who made it right during that interaction. My latest purchase of a rare Cone Mills selvedge denim was top tier, and I will continue to shop with them!

11 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Glad we could help! Thanks for taking the time :)

Avaliado com 5 de um total de 5 estrelas

Great company with great customer service

Great company with great customer service. I have purchased 3 pairs of jeans from them. Each has been a unique fabric I wasn’t able to find elsewhere which makes the wait worth it. The construction was great and the jeans are comfortable. Also purchased a dress shirt and the quality is the same.

Their customer service is also amazing. I had a pair of jeans stolen from my apartment and they resolved the situation with no pushback. I would recommend purchasing from Gustin over and over again.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Really appreciate you sharing your experience with everyone--thank you, Andrew!

Avaliado com 5 de um total de 5 estrelas

Long time Gustin customer

Long time Gustin customer. Recently had an issue with a fly button. Gustin sent out a replacement immediately and now I am good. Great customer service and a great product.

2 de agosto de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

Thanks for sharing your experience with the world, Richard! Hope that one holds up better :)

Avaliado com 5 de um total de 5 estrelas

Gustin is a small company but HUGE on delivering quality goods.

Gustin is a small company but the quality of the clothing is very impressive. They are upfront with the customer checking their size and fit guide (very important) and the time frame in which your garment(s) are cut, sewn packaged and shipped all the way to quality care of your new Garment(s)! You will not be disappointed but blown away with Gustin ; I was and I am very picky!!

28 de julho de 2026
Avaliação não solicitada
logotipo da Gustin

Resposta da Gustin

We appreciate your support for our small business, Dan!

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