This company made me fall in love with heritage clothing. They’ve supplanted nearly every other brand in my wardrobe. The loudest naysayers are those who don’t check their measurements with Gustin’s s... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
This company made me fall in love with heritage clothing. They’ve supplanted nearly every other brand in my wardrobe. The loudest naysayers are those who don’t check their measurements with Gustin’s s... Ver mais
A empresa respondeu
Received the 501 indigo x purple and the fit was perfect. I haven’t had the opportunity to wear them yet but I’m looking forward to it. The quality and fit is great the purple really pops when cuffed... Ver mais
A empresa respondeu
Eric and Kelly are what makes your experience at Gustin Denim worth the wait. I found Selvedge Denim late in my life and love the American Made idea and effort Gustin puts into their products. Eric wa... Ver mais
A empresa respondeu
Button-down shirt sizes are very undersized and not sized consistently (BTW - I'm tired of the "we don't vanity size" BS - my tailor agrees). Couple the poor sizing with very long wait times and "ret... Ver mais
A empresa respondeu
Gustin is a premium menswear brand based in San Francisco, California, specializing in high-quality denim, shirts, knits, jackets, chinos, and accessories. Founded in 2005, Gustin has pioneered a unique crowdsourced business model that aligns supply with demand — every item is made to order, eliminating waste and passing significant savings directly to customers. All Gustin products are handcrafted in the United States using carefully sourced materials from some of the finest mills around the world, including renowned Japanese and American denim producers. From raw selvedge denim to washed fabrics and premium knits, every garment is built with meticulous attention to detail and designed to stand the test of time. What makes Gustin different is our direct-to-consumer approach. By cutting out traditional retail markups and only producing what our community funds, we deliver boutique-level quality at true wholesale pricing. Our customers play an active role in deciding what gets made — each new fabric or style launches as a campaign, and production begins only after the community backs it. Whether you are looking for your next pair of everyday raw denim jeans, a perfectly fitted Oxford shirt, or a rugged jacket built for years of wear, Gustin offers timeless American-made menswear without the inflated price tag. We have been serving our loyal community of over 100,000 members for nearly two decades, and we stand behind every product we make. Shop our latest campaigns and in-stock items at weargustin.com.
San Francisco, Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Gustin is a small company but the quality of the clothing is very impressive. They are upfront with the customer checking their size and fit guide (very important) and the time frame in which your garment(s) are cut, sewn packaged and shipped all the way to quality care of your new Garment(s)! You will not be disappointed but blown away with Gustin ; I was and I am very picky!!

Resposta da Gustin
Gustin is excellent at jeans, workshirts, and comfort-wear. The fabrics and quality of all of the pieces I've purchased have held up, worn in beautifully, and continue to look great. I am also ever impressed by the cost savings compared to department store prices. Well worth the wait every time.

Resposta da Gustin
Easy to navigate website - A plentiful variety in their product line - Every item I own from Gustin is of the highest quality...no joke...as good if not better than most of the large, name brand companies that operate in the same space - Gustin's price-to-value ratio is incredibly high as well...EXCELLENT prices/value for the products they carry - They ship when they say they'll ship, items are carefully packaged and items arrive quickly - I can't comment on their customer service related to exchanges or returns because I've never had to engage in either of those processes - BOTTOM LINE: My purchases speak for themselves as I have 20 pairs of their jeans coupled with a growing inventory of their workshirts - Gustin runs a top-flight business with absurdly high quality items and tremendously high value - what else do you want? I will continue to patronize their business and, in fact, I have 6 items (4 jeans, 2 workshirts) on pre-order as I type this. 'Nuff said...

Resposta da Gustin
I've bought several pieces from Gustin - both pants and shirts. The fabrics are high quality and everything is well made. Made in USA is a plus. The Gustin crowd funding model takes a bit of getting used to - but once you have your size dialed in you get hooked. It can take months from buying into a campaign to getting your garment, but the pricing is very favorable. It's a good trade off. Customer service is excellent and it needs to be since you can't try anything on before you buy (though they have very detailed sizing instructions). I've had to send back a couple of garments that didn't fit right but the company goes the extra mile to make things right. They have a personal touch that I like.

Resposta da Gustin
The Team Gustin over delivered again! This time replacing my return order ( size order mistake by me) and seamlessly sorting out a new pair of jeans. Thank you !!!!

Resposta da Gustin
Love the 597 jeans with the indigo (outside) and red (inside). They are so stylish and fit incredible. As expected, they are tight and stiff at first but loosen to fit comfortably after an extended wear and wash. Like them so much I bought two pairs for my sons and a pair for my son-in-law.

Resposta da Gustin
I’m big fan of gustin. I own jackets, jeans and tshirt.
Very satisfied whit quality and prices and the best is made in USA

Resposta da Gustin
I had never purchased clothing on a campaign basis before Gustin. Their creativity, vivid garment descriptions, and unique fabrics and styles won me over.
I have thoroughly enjoyed the products. Pay close attention to their sizing information. For example, I wear 33" or 34" in most retail pants, but 36" or 37" in Gustin. If you're into stretchy fabrics and waistebands, Gustin doesn't do that.
On one occasion I received the wrong color in stock t-shirts but Gustin was great about sending the correct ones right away.
Overall, very happy with them and their products.

Resposta da Gustin
Clear, prompt, and friendly communication about sizing & a uniquely well-made garment. Thank you, Eric!

Resposta da Gustin
I've been purchasing from Gustin for years and their customer service has always been timely, professional, and highly accommodating across all purposes of outreach. In this instance, they provided me with free replacement hardware for some of their pants to assist me in getting a repair completed. They did this at no cost and with a high level of professionalism.

Resposta da Gustin
Best clothing place to purchase

Resposta da Gustin
This most recent experience with Gustin concerned a successful exchange due to fit and sizing. I've been ordering from Gustin for the last few years during which I've purchased well over a dozen items. While some reviews from several years ago questioned consistency, ever product I have received since shopping with them has been high quality and consistent in sizing. They have a huge variety of interesting fabrics and products, including clothing made in USA from US and Japanese textiles, shoes made in Italy, and other gems. Their campaign and direct to consumer model keeps their high-quality items affordable. While I don't actually fit in many of the clothes they sell, their customer service is superb - always prompt and helpful, and their returns process is very straightforward - fair and transparent, and I believe it discourages disingenuous customers and keeps prices affordable. I'm subscribed to Gustin's marketing emails so I'm always looking out for the next unique and practical item that interests me. Gustin is a unique and special company to have around.

Resposta da Gustin
I purchased the wrong shirts by mistake... and despite those mistakes on my part, Gustin made me feel valued, continued to help me out, and ultimately fixed my snafu. I can't imagine a better customer service experience. I'll be letting my friends and family know about their products and company, and proudly showing off their products. Their garments are of incredible quality and I love that they're part of a more sustainable, and ethical, supply chain. My girlfriend loves the shirts and wants me to buy some of their jeans!

Resposta da Gustin
I took a chance with Gustin on my first order as I was completely new to real raw selvedge denim. Their instructions for sizing was pretty darn accurate as they suggest sizing up two sizes to account for shrinkage, i was skeptical so I ordered only one size up and they fit like a glove! Though every order after I have gone up the two sizes, which now I have to wear a belt but thats okay because I won't be this slim forever! The quality of all their clothing is top tier! I've never had such artistically crafted pieces of clothing or denim in my life and now that I've experienced it, I don't think I'll ever be able to buy another pair of regular jeans from the store. I think the crowdfunding is a great idea as well for better prices and a more unique custom piece. And their customer service is awesome!

Resposta da Gustin
Well , I had moved across the US and my address was not updated. The garment was shipped to the old address and luckily reported as such. Gustin went above and beyond to find my new correct address and get this on to me. I very impressed and appreciative for their efforts. It is a high quality wool garment difficult to find these days in my opinion. And I appreciate being able to obtain it from a high quality company like Gustin. An appreciative shout out to Kelly who was the rock and pillar in getting this special garment on to me. Thank You !

Resposta da Gustin
I have many Gustin products and they've always been great. One pair of pants shrunk beyond my imagination but that was on me. High end materials, great fits and overall incredible value for money!

Resposta da Gustin
Excellent customer service and a well made pair of jeans!

Resposta da Gustin
I have participated in several of Gustin’s campaigns. I have purchased selvedge jeans, heavyweight tees, and a hoodie/sweat pants set in black rainbow nep fabric. The clothes are very well made, the sizing is accurate and the fabrics are very nice. I have pair of rainbow selvedge jeans that when I turn that cuff up is a unique look. The clothes are a good value, you could pay more for this quality.

Resposta da Gustin
I love my Gustin gear! Such great fabrics and the new Vintage Straight fit was a game changer for me. Quality control is great as well.

Resposta da Gustin
They have been very helpful to provide an accurate measurement on the size guide for the garments or accessories I’ve been looking. I’m given up to date information when my orders will be delivered and delivery is always on time. The colors of the garments are accessories I ordered is what is accurately described in their website.

Resposta da Gustin
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.