Webmed Pharmacy Avaliações 691

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Webmed is easy to use and the medication always arrives on time even to Northern Ireland! They offer extra support via zoom, which you can pick and choos what suits, with no pressure. They are great a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This pharmacy offers a great service. I ordered saxenda. They contacted me via email immediately to advise as it was Friday it could not go out until Monday due to cold storage but if I called them st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Farmácia Online

Sobre Webmed Pharmacy

Escrito pela empresa

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

691 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

I was suspicious when I first came…

I was suspicious when I first came across this company as their website is dated and their social media looks fake and weird. I decided to order a sti test which did arrive, wouldn’t risk ordering anything else.

2 de abril de 2026
Avaliação não solicitada
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

21/04/26
Hi Dave,

As you have failed to give your order number and we have no record of you ever making a purchase from WebMed Pharmacy Ltd, we can only assume that your review has been made in error and does not refer to our company.

We are proud to have supported many satisfied customers and are committed to providing a safe, reliable, and professional service.

Kind regards
Teams at WebMed

16/04/26
Thank you for your feedback.

We take all reviews seriously, but we’re unable to locate any order linked to your comments. If you have placed an order with us, please share your order number so we can investigate immediately and ensure you receive your results as quickly as possible.

For reassurance, we are a fully registered UK pharmacy regulated by the General Pharmaceutical Council (GPhC) and the Care Quality Commission (CQC). All of our test samples are processed by The Doctors Laboratory (TDL), one of the UK’s largest and government-approved laboratories.

We are proud to have supported many satisfied customers and are committed to providing a safe, reliable, and professional service. If there’s anything we can do to resolve your concerns, we’d be more than happy to help.

Avaliado com 5 de um total de 5 estrelas

Always great customer service

Always great customer service. Delivery always fast and reliable, nothing bad to say

16 de abril de 2026
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Resposta da Webmed Pharmacy

Hi Jamie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Very easy to use and quick results

Very easy to use and quick results. Will be using again

10 de abril de 2026
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Kevin,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, prompt and friendly video call and received medication the next day .

17 de março de 2026
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Lisa,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Good service

19 de janeiro de 2026
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Mark,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Very easy to order

Very easy to order

28 de janeiro de 2026
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Nicola,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 4 de um total de 5 estrelas

Webmed were great

Webmed were great. Unfortunately the delivery company were terrible and I waited 3 days for a delivery from 30 miles away to my home. I could have walked there quicker.

21 de janeiro de 2026
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi James,


We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

But we are very sorry that DPD were delayed delivering your parcel. They say it was a backlog from the adverse weather. They normally deliver promptly the next working day, so we do sincerely apologise.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery. Discreet and reliable

14 de janeiro de 2026
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Thomas,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Quick easy and discrete

10 de dezembro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Andrew,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

prompt delivery ,perfect payload

prompt delivery ,perfect payload. Target neutralized will order from again AAAAA+++++

28 de novembro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Nathan,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

I moved to webmed from med express they…

I moved to webmed from med express they have been amazing my prescription is delivered on time they always have stock. They provide amazing information, interactive sessions and regular emails with information and help on your journey. Joanna and Hayley on the telephone are so helpfull professional and informative.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Faye,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Excelent service

Excelent service. Delivered on time and totally confidential.

20 de novembro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Joao,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Webbed is the best

Good response

8 de novembro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Daniel,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

always ready to help, great contact with staff.

Helpful stuff. Everything went smoothly. A service worth recommending and trusting.thank you

21 de outubro de 2025
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Resposta da Webmed Pharmacy

Hi Ewelina,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Efficient and confidential

Efficient and confidential.
Very happy with their service.

21 de outubro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Ellen,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 1 de um total de 5 estrelas

Shocking

Shocking, finasteride arrived inside packaging that was mangled with outline of the finasteride visible in the blister pack as if something had placed a lot of continuous pressure to create the impression on the foil. This pressure could have damaged the pills despite the woman i spoke too saying it is impossible, she cannot say that with certainty. It's not right I am just expected to be ok with my brand new medicine being mishandled in such a way that it could damage the medicine potentially even if the medicine is not completely crushed the integrity of the structure may be compromised by the pressure and that's what she wasn't getting on the phone. Also some of the capsules in the foil pack had been pressed in from behind, package may have been crushed at some point who knows whether in transit or beforehand. The pharmacist claimed it was dpd's fault and that they are not liable to replace it for me. I am absolutely in a state of anxiety over this, dpd is meant to be a premium service they only offer it free because they hike up the price of the actual medicine. It is disgusting what they are doing and how they treat their customers.

I paid 25 pound for 15 pound medicine to be delivered by a premium service only for it to arrive with the packaging visibly damaged and evidence of mishandling.

Thanks for nothing terrible customer service policy. They need to be accountable if the packaging is mishandled, the lady I spoke too cannot say with 100% certainty that the medicine wasn't damaged no one really knows, pressure has certainly be applied. Even if the medicine inside is not crushed, it is not right that I have to just be ok with the fact that significant pressure must have been applied to the foil pack with the medicine inside. The pressure could have damaged the tablets inside for all this woman knows. The condition of the packaage is not acceptable considering these are meant to brand new and fresh medicine. I don't doubt for a second they were shipped in this condition due to the poor quality standard webmed has. This wouldn't fly in other countries where their is a higher degree of quality expectation. If other customers think this is ok I don't know what to say.

I completely disagree with the woman I tried pressing in the blister pack and it didn't leave such a lasting impression, a perfect circle on the blister pack. She said it's the silhouette of the medicine underneath, that would mean A LOT of pressure must of been applied to the medicine because I was not able to leave such an impression on the foil pack by just pressing it myself (like she said is possible). It's totally unacceptable. Do not order if you expect to get medicine in good condition packaging and all.

6 de agosto de 2025
Avaliação não solicitada
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Dear Mr Dumont,
We’re very sorry to hear how upset you felt when your order arrived, and we completely understand your concern about the condition of your medication packaging. We take great care to send all medicines in perfect condition and were disappointed to see that your parcel appeared to have been mishandled in transit.
We have carefully reviewed the photographs you sent us, and while we can confirm that the tablets themselves were not damaged and remain safe to use, we fully appreciate how concerning it must have been to receive packaging that was not in pristine condition. Please be assured that your medication was dispatched from our pharmacy in perfect condition and securely sealed. Unfortunately, it seems the damage occurred during delivery with DPD, despite our best efforts to package items safely.
We always aim to provide a reassuring and professional service, and we are genuinely sorry this experience has left you feeling dissatisfied. We will be sharing your feedback with DPD to help prevent similar incidents in future.
However, if you feel unhappy about using the tablets concerned and as a gesture of goodwill we will replace the tablets.
Kind regards
Team at WebMed

Avaliado com 5 de um total de 5 estrelas

TOTALLY BRILLIANT

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much trouble and you feel like you really matter to them AND super, super fast delivery. THIS IS HOW TO RUN A WEB BUSINESS CUSTOMER SERVICES DEPT

7 de outubro de 2025
Avaliação não solicitada
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Tracey,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

All Smiles

I’m wondering how can I get my free after treatment test kit as I see the promotion but find it difficult to apply for it here. Might need your assistance with both information introductions

3 de outubro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Noa,

To claim your Free Test Kit or ask for any information, all you need to do is email us at: team@webmedpharmacy.co.uk or call us on 0161 491 1899.

However, as we have you name, no need to do anything, as we will send you the test kit next week.

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Excellent fast delivery

Excellent fast delivery. Very happy with my saxenda

18 de setembro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Rebekah,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Avaliado com 5 de um total de 5 estrelas

Reliable and confidential

Very reliable and amazing service

18 de setembro de 2025
logotipo da Webmed Pharmacy

Resposta da Webmed Pharmacy

Hi Deborah,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

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