I paid for Saturday delivery and I was at home all day but the courier said they could not deliver and took it away. I would appreciate a refund of my £4 charge for Saturday delivery.
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Veja o que dizem as avaliações
Webmed is easy to use and the medication always arrives on time even to Northern Ireland! They offer extra support via zoom, which you can pick and choos what suits, with no pressure. They are great a... Ver mais
A empresa respondeu
This pharmacy offers a great service. I ordered saxenda. They contacted me via email immediately to advise as it was Friday it could not go out until Monday due to cold storage but if I called them st... Ver mais
A empresa respondeu
I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Webmed Pharmacy
Escrito pela empresa
Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.
Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.
Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.
No longer do you have to wait around for days to see your GP or take time off work.
Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.
Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.
No longer do you have to wait around for days to see your GP or take time off work.
Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.
You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK.
We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window.
If for any reason this is not convenient, you will be offered other options:
Leave with a neighbour or change the day.
New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for.
All of this excellent service is included within your price. No hidden extras at the checkout.
We deliver to all of the UK.
*For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery.
Confidential and discreet packaging with no mention of the contents or who it's from.
Informações de contato
Pentland House, Village Way, SK9 2GH, Wilmslow, Reino Unido
- 01614911899
- team@webmedpharmacy.co.uk
- webmedpharmacy.co.uk
4,6
Excelente
700 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick turn around of order and…
Very quick turn around of order and great communication.
21 de julho de 2025
Resposta da Webmed Pharmacy
Hi Karen,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Absolutely dreaded starting this but
Absolutely dreaded starting this , web med made it easy , made me aware of what I needed and what I needed to do
Had varying opinions on mg to be taken , the 2.5 start is brilliant, iv changed a few habits and changed a few bits.
Feeling positive
18 de julho de 2025
Resposta da Webmed Pharmacy
Hi Glen,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Placed an order and I've been unable to…
Placed an order and I've been unable to contact them on any of their comms channels. Will be taking legal action for the return of my payment.
18 de julho de 2025
Avaliação não solicitada
Resposta da Webmed Pharmacy
Hi John,
Could you please send your order number or post code to team@webmedpharacy.co.uk so we can investigate.
We are unaware of any issues with our communications systems.
Please contact us via email team@webmedpharmacy.co.uk or ring us on 0161 491 1899 Monday to Friday 9am to 5pm.
We look forward to hearing from you to resolve this situation.
2nd Reply:
As we have not received a response from you in over two weeks we can only assume that you must have got us confused with another website and you have not placed an order with WebMed Pharmacy,
Kind regards
Team at WebMed
Friendly service and excellent quality…
Friendly service and excellent quality very satisfied
11 de julho de 2025
Resposta da Webmed Pharmacy
Hi Nicola,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Extremely carefully packed and arrived…
Extremely carefully packed and arrived quick
26 de junho de 2025
Resposta da Webmed Pharmacy
Hi Lalit,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
I had a good response from staff
I had a good response from staff, they were very professional.
3 de julho de 2025
Resposta da Webmed Pharmacy
Hi Susan,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
They will spam you with coaching emails
One star because the drug delivery is usually efficient and very good. It would be a far higher rating but WebMed have automatically put me on a list to receive coaching emails. I dont want to receive these at all and have asked repeatedly and very clearly to be removed from the list. They are ignoring me and continue to send emails so I'm leaving this here in the hope that someone able to remove
me from the list will see it. Its a huge shame because if you didnt do this, I'd be very happy to recommend you. Please, stop sending the coaching invitations. They are unwanted and I shouldnt have to ask continually for you to stop sending them.
For clarity and because I know that WebMed like to reply in detail to other negative reviews (which I think is a good thing), the emails I sent to WebMed asking not to be sent coaching emails are as follows:
17 April 2025 - WM replied saying sorry, we've removed you from the list
10 May 2025 - WM said sorry again and that they'd removed me from the list
12 June 2025 - WM said, there's an unsubscribe button you know but we've unsubscribed for you
14 June 2025 - WM hadn't unsubscribed me and didnt reply to this email.
3rd July - no reply yet but clearly, none of my four prior requests had been actioned, and if they had, something is wrong with your email system.
To be clear, I'm not unhappy with the drug supply part of your service. I'm very unhappy with your email spamming. Please just stop sending coaching emails to me. I'm not interested and I don't want to receive them.
I'd rather not have to complain to the ICO and I'd like to not need to change supplier but both are looking increasingly inevitable.
3 de julho de 2025
Avaliação não solicitada
Resposta da Webmed Pharmacy
Dear Caroline,
We are sincerely apologise for the annoyance the Coaching email invitations has caused you.
Following a thorough investigation, we can confirm that you were unsubscribed as requested, however, each week we add the names of the people who have purchased from us the week prior. The system was originally set to maintain the persons chosen option but when we changed platform earlier in the year this check box had been overlooked. Therefore, we accept it was completely our error and are very sorry. This error has now been rectified.
Many of our patients have found the Weight Loss Coaching to be tremendously valuable. Kim, our Wellness Coach is very experienced, and her approach is very different. We DON’T fat shame but encourage people to live a healthier life with really useful tips and advice not only on diet, nutrition and exercise, but mindfulness, relationships, the importance of sleep and hydration to name but a few. To help them achieve their target weight and stay there.
Once again, we apologise and thank you for pushing us to find the anomaly in our system.
Kind regards
Team at WebMed
this was an order that arrived properly…
this was an order that arrived properly packaged and arrived on time....without any problems.....i would recommend them regards and thanks!
26 de junho de 2025
Resposta da Webmed Pharmacy
Hi Laurie,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Very discreet and speedy service
24 de junho de 2025
Resposta da Webmed Pharmacy
Hi Izzy,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Resposta da Webmed Pharmacy
Hi Geraldine,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Such a quick approval and dispatch…
Such a quick approval and dispatch time. Ordered and received within 24 hours. Highly recommended.
17 de junho de 2025
Resposta da Webmed Pharmacy
Hi Alyson,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Very informative website that answers…
Very informative website that answers all the question you have on weight loss medications. Easy to navigate and easy checkout procedure.
20 de junho de 2025
Resposta da Webmed Pharmacy
Hi Samantha,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Brilliant service
30 de maio de 2025
Resposta da Webmed Pharmacy
Hi James,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
very simple fast delivery 10/10
16 de maio de 2025
Resposta da Webmed Pharmacy
Hi Keisha,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Resposta da Webmed Pharmacy
Hi Archibald,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Absolutely horrendous experience with…
Absolutely horrendous experience with WebMed and Margaret. I was testing for Strep B - purchased and shipped our take home test to the lab as stated and in the timeline recommended by Webmed. However, I never received results in the timing stated on their website. I reached out to Webmed chasing results to hear that my test had been discarded by the lab. It was a shame as I am now too far along to be able to wait for another test. Webmed refused to provide a refund and blamed me (my husband is a doctor with the NHS and completed the test as prescribed). It took over 30 minutes of back and forth with Margaret to be told that she would offer me a partial refund for a service never received. I will never order from Webmed again and suggest looking elsewhere for support. Their website and service is clunky and not fit for purpose.
12 de junho de 2025
Avaliação não solicitada
Resposta da Webmed Pharmacy
Hi Jenna,
We understand that the final stages of pregnancy can be a very stressful time, and we are very sorry that you feel this way.
But on investigation it was found that you omitted to send the vital patient request form to the lab. We completed the request form with our contact details and the test required and posted it to you in the parcel with the test kit. On the instructions it tells you to send it to the lab with your swab samples.
We use The Doctors Laboratory who are largest independent medically-led laboratory with a reputation for excellence in providing quality accredited pathology services to the UK and across the world.
We contacted the lab and were told that you had not sent your patient request form to the lab and so they did not know what to test your swab samples for or who to contact for further information.
The lab receives thousands of tests every day but without the patient request form they didn’t have any contact details to be able to do anything with.
Even although it was your fault, we offered to send another test free of charge as a gesture of goodwill but you refused.
We believe that you had time to send another test to the lab.
When you refused this gesture, we offered you a £30 refund only deducting our costs from the original payment.
We understand that you are upset, but under the circumstances we feel that we have offered you the best solution.
Kind regards
Team @ WebMed
Delivery was very quick
Delivery was very quick, came next working day as expected and was delivered to my preferred pick up point. Came well packaged, very professional company, would highly recommend.
10 de junho de 2025
Resposta da Webmed Pharmacy
Hi Sharon,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Excellent experience
Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 24 hours later it's here. It was reviewed and approved by a doctor within the hour. Hayley was amazing and even gave me a call to reassure me once it had been dispatched.
5 de junho de 2025
Avaliação não solicitada
Resposta da Webmed Pharmacy
Hi Linda,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
So far so good 👍
Absolutely brilliant for first order. Kept in contact and messaged updates all the way through. Great service
5 de junho de 2025
Resposta da Webmed Pharmacy
Hi Cathryn,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
Delivered on time fabulous.
Delivered on time fabulous.
So pleased with product, definitely be ordering again
Many thanks
3 de junho de 2025
Resposta da Webmed Pharmacy
Hi Cindy,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.
We look forward to having the opportunity to serve you again.
Kind regards
Team @ WebMed
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