Required decking boards and joists for a home project. Ordered the materials from Wern Wood. Price wasn't over expensive and the quality was perfect for the job. Delivery was prompt and delivery staff... Ver mais
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Veja o que dizem as avaliações
Can't fault this company at great prices on wood and materials fixings etc great delivery service. Had to ring to add to order customer service was brilliant 5 stars ⭐⭐⭐⭐⭐ will be new supplier of wood... Ver mais
Always a pleasure deal with both on the sales line and with the delivery drivers. Drivers are very helpful in helping to move the order to convenient locations which is very appreciated.
No contact when was being delivered as they said would left messages and talked to them number of times will call back didn't said would have by set date after chasing on contact again didn't turn u... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de madeira
- Loja "Faça Você Mesmo"
- Centro de Jardinagem
- Loja de artigos para paisagismo
- Fornecedor de compensados
- Loja de utensílios para carpintaria
Escrito pela empresa
Wern-Wood is an independent timber merchant serving South Wales, supplying high-quality timber, fencing, decking, and building materials to both trade professionals and DIY customers. With a strong focus on value, availability, and reliable service, Wern-Wood is committed to offering competitive pricing, including a Price Match Promise on like-for-like products. Customers can benefit from a convenient next working day delivery service, with the option to select a preferred delivery date at checkout, as well as Click & Collect from the yard. Orders are handled by an experienced team who understand the demands of building projects and aim to provide a straightforward, dependable service from order to delivery. Wern-Wood combines traditional merchant values with a modern, customer-focused approach, making it easier to source the right materials quickly and with confidence.
Informações de contato
Wharf Road, SA11 2JX, Neath, Reino Unido
- 01639 874760
- david@wern-wood.co.uk
- wern-wood.com
4,5
Excelente
168 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Can’t believe how much you save going…
Can’t believe how much you save going to see these guys I often drive a 60mile round trip from Burry port.
6 de agosto de 2025
Ordering easy and prompt delivery only…
Ordering easy and prompt delivery only issue is it started they would message to let you know when they would deliver but we only had a phone call when driver was 15 minutes away
5 de agosto de 2025
Always helpful
Always helpful, full of knowledge, and delivery is always easy. Cheers guys.
31 de julho de 2025
Great service once more
Great service once more. Always competitive and excellent communication.
31 de julho de 2025
No contact when was being delivered as…
No contact when was being delivered as they said would left messages and talked to them number of times will call back didn't said would have by set date after chasing on contact again didn't turn up had to call and chase again
But when did get here very helpful delivery driver and wood seems good but nit fitted yet due to delivery delays
29 de julho de 2025
Resposta da Wern Wood Timber Merchants
Thanks for your review, Robbie — we appreciate you taking the time to share it.
Sorry the delivery and communication didn’t go as they should have at the time — that’s not the standard we aim for. We’ve since made improvements to how we manage delivery scheduling and updates, so feedback like this has helped shape that.
Glad to hear the driver was helpful when it arrived and that the timber looked good.
Thanks again for your order and your feedback.
Great prices
Great prices, quick delivery and followed instructions.
Great resolving an issue (I created) when I ordered the incorrect size wood in error.
11 de julho de 2025
Excellent - wood cut exactly
Very highly recommended! Purchased some marine plywood and they agreed to make a cut in it to my specified dimensions. This was done perfectly down the the millimetre and the wood slotted in easily to its intended spot. Very happy with your service (easy to text chat with via Whatsapp too) Many thanks to you!
11 de julho de 2025
Avaliação não solicitada
Easy to order
Easy to order , prompt delivery, and driver kept us informed,leaving our wood neatly where requested as we were out.
11 de julho de 2025
Great value
2 de julho de 2025
Easy to order good service …
Easy to order good service and delivery was correct and quick
30 de junho de 2025
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