Bought a Wetrooms walk in shower tray. Parts arrived damaged. Company tried to blame it on building team yet damage was so extensive it would require a lot of effort to manually create that damage... Ver mais
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Bought a Wetrooms walk in shower tray. Parts arrived damaged. Company tried to blame it on building team yet damage was so extensive it would require a lot of effort to manually create that damage... Ver mais
A empresa respondeu
After ripping out a wet room from a previous owner I didn't know where to start. I spoke with josh who really did explain everything to me, he spent lots of time advising the best product for my... Ver mais
A empresa respondeu
Top class service. Order placed 11am Friday, confirmation of order email received within 5 minutes. Order picked and packed, the same day and I received a telephone call, the same evening to say that... Ver mais
Absolutely astounded at the amazing service from Wetrooms Online. We placed our order at about 12h00, and received a phone call the same afternoon to thank us for the business, and to confirm the deli... Ver mais
A empresa respondeu
Wetrooms Online are the UK's leading supplier of wet room materials. We sell everything you need to create a modern wetroom. From wet room kits to showers screens and shower enclosures, underfloor heating to waterproofing membranes and tanking, Wetrooms Online has it all. Our pre-formed wet room shower trays make the installation a quick and easy process, suitable for trade and DIY use.
Unit 10 - Old Hall Road, Bromborough, CH62 3NX, Wirral, Reino Unido
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to browse and find great quality products with exceptionally lightening fast delivery.
I had previously placed an order with an alternative supplier but was let down by the sloped delivery date so went online and found wetrooms-online.com
I ordered a similar style produce which was £50 cheaper and included next day free delivery. Saving me a total of £130!
Regrettably only one of two parcels arrived the next day. I immediately called and spoke with Josh in the customer services team and he has worked tirelessly with the courier to ensure my delivery was completed/sorted.
He kept me updated with phone calls as well as emails and even expressed shipping a replacement item if we could not get the couriers to re-deliver the missed item.
I want to thank Josh for his excellent customer service, whilst these things can happen it’s a mark of a company as to how the staff respond. Josh was exceptional.
I don’t plan any more wet rooms myself but will highly recommend to anyone else.
I WANTED SOME AQUA BOARD FOR MY WET ROOM,I FOUND THIS COMPANY ON THE INTERNET,WHAT LOVELY PEOPLE,THEY HELPED ME OUT,I ALSO NEEDED A SHOWER TRAY TOO,I TOLD THEM WHAT I WANTED AND AS SIMLPE AS THAT IT WAS SORTED,THEY ARE VERY PROFESSIONAL,WOULD RECOMMEND TO ANY ONE.
I received a phone call after ordering to let me know my order was being dispatched from 2 warehouses. 2 deliveries arrived the next day as promised. Will definitely be using again very soon
Great service plenty of good advice delivery time excellent thank you
Absolutely excellent company to buy from very quick delivery would highly recommend this company
Very quick delivery, fair prices ,no complaints with first order, will be using again in future
Delivery was quick with good communication. Had an issue with spilt packaging which was prompty and replaced the next day.
Supplied a one-piece waste trap for infinity shower tray that seemed almost impossible to fit and test for a watertight fit AKW TF75.
Could not supply any information of any kind on how to fit the trap. Refund offerd but would have to pay return post and conditional on what they deemed to to be in good order. Despite it still being in package. Would not use again
Rubberduck bathrooms have a much better customer service.

Resposta da www.wetrooms-online.com
Great delivery of items. Simple and straightforward process with plenty of communication relating to delivery.
Brilliant Service and helpful staff made the purchase very easy .
First time I’ve used wet rooms on line but will definitely be using them again, good price, good product and fast free delivery!
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