The tall chairs I ordered arrived within a couple of days and a lot of care and effort had gone into the packaging. Whilst I have only had them a few days they feel like very high quality and like the... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My review was deleted so writing again. I have never received my order (cushion). Email from the company sent that it was processed after me chasing, but after that i haven’t received anything. When... Ver mais
A empresa respondeu
Firstly the stock is amazing, I ordered new bar stools they came before the lead time, the quality and finish is stunning. I later decided once I started to see my kitchen in, that I wanted to ex... Ver mais
A empresa respondeu
I received a lovely wishbone chair, however it had a small crack on the joint and Sally Anne was super helpful in helping me with sending a new one within less than 24 hours and has been very accommod... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Fabricante de Móveis
- Loja de móveis para cozinha
- Loja de móveis ao ar livre
- Loja de papel de parede
Escrito pela empresa
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Informações de contato
Westbury Street, SK14 4QP, Hyde, Reino Unido
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great first purchase !
First time buying but won’t be the last. Beautiful quality chairs, exactly as per the images on the website. Super quick delivery, perfect packaging and excellent price. A great experience !
2 de julho de 2025
Resposta da Where Saints Go
Thanks so much for the 5-star review, it's very much appreciated.
Slightly damaged table- great customer service
Hello, I ordered Jakarta Dining Set snd chairs are great- I have no complaints. Unfortunately table came slightly damaged on the top. The finish is quite poor comparing with chairs. For the prize I paid I expected better quality. I have emailed customer services asking for some discount with attached pictures of the damage and I’m awaiting reply.
I’m disappointed:(
Just to add - I had a great experience from customer services- quick response and I was offered a partial refund which helped. Thanks;)
1 de julho de 2025
Resposta da Where Saints Go
Thank you for the review and feedback, great to hear our customer service team was responsive and helpful to solve the issue quickly.
Copenhagen dining chairs
Ordered Copenhagen dining chairs. They arrived beautifully packed. They are fabulous, amazing quality. So pleased with them. Customer service was excellent.
30 de junho de 2025
Resposta da Where Saints Go
Thank you for the lovely 5* review, its very much appreciated.
London dining chairs great
We ordered 8 London dining chairs and were a bit worried about the green colour as you can never be sure of colours shown online. In fact the green leather looks exactly as the House of Commons chairs, so we were very pleased.
The quality of the wood and leather is first class. Each chair was individually packed with lots of corrugated cardboard. So much it took a special trip to the recycling centre!
Even though we had to wait 7 weeks for delivery (as stated), it was definitely worth the wait.
15 de junho de 2025
Avaliação não solicitada
Resposta da Where Saints Go
Thank you for the 5-star review and positive comments, a great comment re the colour, if anyone asks us what the green leather looks like in real life we can refer them to your review now.
My experience with Where Saints Go…
My experience with Where Saints Go customer service has been great. Sally Ann and the team have been super communicative, proactive and kept me updated on all actions that they were taking in relation to my query. I have never dealt with such speedy, professional and friendly customer service, who went to lengths to put things right whilst at all times taking responsibility for the issues. I am very impressed, wish more companies provide such a level of customer care.
27 de junho de 2025
Avaliação não solicitada
Resposta da Where Saints Go
Thank you for the positive feedback and 5* review, it's very much appreciated and welcomed.
Fantastic service delivered the next…
Fantastic service delivered the next working day from order excellent quality
27 de junho de 2025
Resposta da Where Saints Go
Thank you so much for taking the time to leave us a 5* review, it's very much appreciated.
First-time customer
First-time customer. Great service prompt delivery and quality bar stool. Very pleased with purchase.
6 de junho de 2025
Resposta da Where Saints Go
Thank you so much for the 5-star review, it's very much appreciated.
Resposta da Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
Very Comfortable and lovely looking …
Very Comfortable and lovely looking barstool . The finish on the glueing and material could be better.
4 de junho de 2025
Resposta da Where Saints Go
We’ve looked into our systems and, unfortunately, haven’t been able to find any communication from you regarding the issue with the chairs. We’re truly committed to our customers and always appreciate feedback, but if we’re not made aware of a problem, we don’t have the opportunity to put it right.
We’d love the chance to resolve this for you and hopefully turn your 4-star experience into a 5-star one. Please don’t hesitate to reach out to our customer service team at support@wheresaintsgo.co.uk or give us a call on 0161 368 9638.
We look forward to hearing from you!
Warm regards,
The Where Saints Go Team
Ordered 6 dining chairs in February…
Ordered 6 dining chairs in February that were listed as on stock. After 2 weeks they hadn’t been delivered so I chased and was told that only 1 was on stock so the delivery wouldn’t be until May. Contacted them again in May for an update and was told of further delays until late June or Early July. Now contacted them again for an update and now they’re say late August. Have no faith they will ever arrive and they’re just sitting on our payment. Wherever in the world these chairs are being made they still cannot have left country of origin. What have they been doing since February. No explanations just that they’re waiting to hear from their shipping agent. Not good enough.
15 de junho de 2025
Avaliação não solicitada
Resposta da Where Saints Go
Dear Darren
Thanks for your review and feed back We want to offer our sincerest apologies for the experience you've had with your recent order of dining chairs from Where Saints Go.
You're absolutely right to be frustrated, and we take full responsibility for the lack of communication and the delays you’ve encountered. We placed the order with our supplier back in January, expecting the usual 90-day production timeline. However, unforeseen sourcing challenges—particularly due to international trade issues affecting the availability of white oak—have significantly disrupted our supplier’s production and shipping schedules. This has caused knock-on delays to the orders arriving in from this supplier, including yours.
That said, we fully acknowledge that we should have kept you better informed throughout the process. We genuinely regret that we didn’t meet your expectations, and for that, we apologise.
As of today, we’ve processed a full refund for your order, which should appear in your account within the next few days depending on your bank’s processing times. We appreciate the time you took to leave us feedback, and please rest assured that we are actively working to improve both our supply chain transparency and our communication with customers moving forward.
We truly regret the inconvenience caused and hope you’ll consider giving us another chance in the future.
Mark, Tracey & The WSG Team
Jakarta garden chairs
Have bought the Jakarta garden chairs, which are just what we wanted. Tracey went over and above to ensure that we were satisfied with our purchase. Thank you so much.
13 de junho de 2025
Avaliação não solicitada
Resposta da Where Saints Go
Thanks for the review Marion. Much appreciated
Mark, Tracey & The WSG Team
Great service from the start of…
Great service from the start of ordering item. I was regularly kept updated re delivery via e mail and by telephone
6 de junho de 2025
Resposta da Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
Resposta da Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
Order four bar stools
Order four bar stools. Two arrived promptly, no issues. Second parcel hadn't arrived over a week later and so needed chasing. Second parcel arrived with damaged content. Abrasion marks to frame and missing feet. Not great. I'll be returning the fourth stool and update once rectified.
30 de maio de 2025
Resposta da Where Saints Go
Thank you for your feedback, and we're very sorry to hear that your order didn't arrive in the condition you expected.
While two of your bar stools were delivered promptly and without issue, it’s clear that the second parcel was mishandled during transit, resulting in damage and missing parts. We are currently raising a formal complaint with our national courier regarding the condition of the box and the delay. This is certainly not the standard we expect, and we completely understand your frustration.
We’ve already processed a resend of the missing/damaged item to get this rectified as quickly as possible, and we’ll be in touch directly with tracking details.
Your patience is appreciated, and we hope to fully resolve this to your satisfaction very soon.
Regards
Mark, Tracey & The WSG Team
Slight issue with original order
Slight issue with original order. Return and replacement organised promptly efficiently and with no fuss.
28 de maio de 2025
Resposta da Where Saints Go
Thank you for the 5* review, we work hard to ensure our aftersales is as good as your shopping experience, so we're glad to hear our customer service team organised a replacements quickly with no fuss.
Great set of chairs
Great set of chairs, nice wood, well made, high quality, comfortable, couldn’t be happier with the choice.
2 de junho de 2025
Resposta da Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
I bought a beautiful stool for sitting…
I bought a beautiful stool for sitting at my new kitchen worktop about 18 months ago. I love it!! The leather seat is sumptuous! I am looking at buying the Crompton stool to compliment it ...it's one of the best purchases I have made. I am also collecting a dining crockery set so looking forward to using it ! This is a beautiful shop with some beautiful pieces ....I could re-vamp my whole house! Thankyou Where Saints Go !!
1 de novembro de 2024
Avaliação não solicitada
Resposta da Where Saints Go
Thank you for the lovely 5-star review, we're so glad you have loved every item ordered from us.
Resposta da Where Saints Go
Thank you for the 5-star review, it's very much appreciated.
As reliable and stylish as always
Super quick delivery, great designs.
Just knocked one star because the paint on the wheels for the drinks trolley was coming off.
27 de maio de 2025
Resposta da Where Saints Go
We’ve looked into our systems and, unfortunately, haven’t been able to find any communication from you regarding the issue with the wheels. We’re truly committed to our customers and always appreciate feedback, but if we’re not made aware of a problem, we don’t have the opportunity to put it right.
We’d really love the chance to resolve this for you and hopefully turn your 4-star experience into a 5-star one. Please don’t hesitate to reach out to our customer service team at support@wheresaintsgo.co.uk or give us a call on 0161 368 9638.
We look forward to hearing from you!
Warm regards,
The Where Saints Go Team
Fantastic quality
The chairs arrived today. Packing was amazing. The chairs are absolutely fabulous, they look stunning in my dining room.
Customer service were super friendly and helpful. I would highly recommend Where Saints Go
29 de maio de 2025
Avaliação não solicitada
Resposta da Where Saints Go
Thank you for taking the time to leave us a 5-star review, it's very much appreciated, we're so glad you love your order and we will pass your comments on to our customer service team.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.