The tall chairs I ordered arrived within a couple of days and a lot of care and effort had gone into the packaging. Whilst I have only had them a few days they feel like very high quality and like the... Ver mais
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Veja o que dizem as avaliações
My review was deleted so writing again. I have never received my order (cushion). Email from the company sent that it was processed after me chasing, but after that i haven’t received anything. When... Ver mais
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Firstly the stock is amazing, I ordered new bar stools they came before the lead time, the quality and finish is stunning. I later decided once I started to see my kitchen in, that I wanted to ex... Ver mais
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I received a lovely wishbone chair, however it had a small crack on the joint and Sally Anne was super helpful in helping me with sending a new one within less than 24 hours and has been very accommod... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Fabricante de Móveis
- Loja de móveis para cozinha
- Loja de móveis ao ar livre
- Loja de papel de parede
Escrito pela empresa
Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount
Informações de contato
Westbury Street, SK14 4QP, Hyde, Reino Unido
- 0161 368 9638
- sales@wheresaintsgo.co.uk
- wheresaintsgo.co.uk
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thrilled with our new leather chair
Thrilled with our new leather chair, good quality, looks fabulous. We had regular updates regarding delivery, pleased with WSG communication.
1 de abril de 2025
Resposta da Where Saints Go
Thank you for taking the time to leave us a 5* review, we're so happy you are thrilled with your purchase.
Resposta da Where Saints Go
Hello Noreen,
Thank you for your feedback and for your kind words about the product itself – we're really pleased to hear that you love it!
We’re sorry to hear that you felt the delivery was slow. Just to clarify for future customers, the item you purchased was a pre-order product with a clearly stated estimated delivery timeframe of approximately 13 weeks. This information was displayed on the product page at the time of purchase and also confirmed in your invoice on 25th January.
Your order was dispatched on 3rd April, well ahead of the estimated delivery window, which would have taken us to around 26th April. We also responded to your enquiries in early February and explained the pre-order process, including the option to cancel at any time before dispatch.
We always aim to be transparent with our lead times, especially on pre-order items, and we're sorry if any part of that process was frustrating. We really appreciate your support and hope you continue to enjoy your new piece!
Mark, Tracey & The Team
Ordered on line and admit I was nervous…
Ordered on line and admit I was nervous at what I had ordered . but need not have worried the chairs were a brilliant choice and they were dispatched as soon as possible. Really good. would recommend!
3 de abril de 2025
Resposta da Where Saints Go
Thank you for the 5* review, we're so happy you love your order.
Great customer service
They are always super helpful at Where Saints Go, it’s a pleasure shopping with them.
3 de abril de 2025
Resposta da Where Saints Go
Thank you so much for the 5* review. We will pass your comments onto our customer service team.
Great but late
Great product, but lost two stars due to being 6 weeks over due on delivery, with zero communication.
31 de março de 2025
Resposta da Where Saints Go
Thank you for sharing your feedback. We sincerely apologise for any frustration caused by the delay in receiving your order. As you may know, we’ve experienced some unexpected disruptions in international shipping due to ongoing global transit issues, particularly in the Suez Canal, which have affected delivery times across the board.
We did send an email update in March regarding the delay and our continued efforts to expedite your order. However, we understand that communication can sometimes end up in junk folders, and we truly regret that this may have caused you to miss the update.
We're glad your order has now arrived, and we’re committed to keeping you informed throughout your experience with us. If you have any further concerns, please don’t hesitate to reach out directly—we’re here to help.
Mark, Tracey & The WSG Team
It took over two months to arrive…
It took over two months to arrive despite assurances to the contrary when the purchase was made
1 de abril de 2025
Resposta da Where Saints Go
Thanks for your feedback Mr Groom.
We truly apologise for the delays you've experienced with your order. While we initially estimated a 5-week delivery window, unforeseen international shipping issues have caused longer delays, however we can see that we were in communication with you both in February and March about the updated timeline.
We understand that waiting for your order longer than expected can be frustrating, and we regret that this impacted your experience. Your item was dispatched as soon as it arrived in our warehouse on 1st April, and we hope it was worth the wait.
We appreciate your patience during these exceptional circumstances and will continue to work on improving communication and delivery timelines. If you have any further questions, please don’t hesitate to contact us directly.
Thank you for your understanding.
Mark, Tracey & The WSG Team
Nice product.
31 de março de 2025
Resposta da Where Saints Go
Thanks so much for the 5* review. We're so glad you liked your order.
Excellent customer service. Excellent chairs. 5 stars!
I couldn't recommend them more highly. We absolutely love our chairs and the customer service team went out of their way to be helpful.
17 de janeiro de 2025
Avaliação não solicitada
Resposta da Where Saints Go
Thank you for taking the time to leave us a lovely review, it's very much appreciated We will pass your comments to our customer service team.
Stunning Chairs very good customer service
The chairs I ordered came well packaged and via a courier you could track so you knew what time they were arriving.
The chairs themselves are absolutely stunning the perfect addition to my dining table. Next time I need any new furniture this will be the first place I look
24 de março de 2025
Resposta da Where Saints Go
Thank you for the 5* review, we will pass your comments onto our customer service team.
Resposta da Where Saints Go
Thank you so much for taking the time to leave us a 5* review and positive comments.
Lovely quality muslin
Lovely quality muslin, great colour (as shown in advertising), well made, prompt delivery. Strongly recommended.
17 de março de 2025
Resposta da Where Saints Go
Thank you so much for taking the time to leave us a 5* review and positive comments.
excellent product quickly dispatched
10 de março de 2025
Resposta da Where Saints Go
Thank you so much for taking the time to leave us a 5* review.
Excellent service and product.
Excellent service from ordering to delivery. The bar stools are perfect in the kitchen and the quality of the product superb 👌. Thank you so much.
6 de março de 2025
Resposta da Where Saints Go
Thank you so much for taking the time to leave us a 5* review and positive comments.
Customer service stepped in and quickly…
Customer service stepped in and quickly sent one chair although we couldn’t get the amount we wanted. They did their best given the courier smashed 3 chairs!
4 de março de 2025
Avaliação não solicitada
Resposta da Where Saints Go
We're so glad our customer service team resolved this quickly for you, thank you for taking the time to leave us a 4* review.
Interesting products which suit my home…
Interesting products which suit my home style. The reviews set my expectations high and I wasn’t disappointed. The laundry basket is what I wanted. It arrived quickly and in good order. It is slightly overpriced for what it is but I’m happy with it. The chair is gorgeous, a true to photo colour and perfect for a reading chair. Very happy and I’m sure I’ll be buying further items for my new home in due course.
8 de março de 2025
Resposta da Where Saints Go
Thank you for the 4* review, we're so glad you are happy with your order.
Great service and products
I recently purchased some bar chairs from this company and I was extremely surprised and please with their service - my job is busy and the customer service made sure that I will have my package on requested date. Also the communication was very efficient and problem solving. When the chairs arrived I was extremely pleased with the quality and how great they looked.
28 de fevereiro de 2025
Resposta da Where Saints Go
Thank you for the 5* review and for the positive comments; they are very much appreciated.
Charcoal cotton bedspread …
Came across this company while searching for a bedspread. Came really quickly and lovely quality
19 de fevereiro de 2025
Resposta da Where Saints Go
Thank you for the 5* review, we're so glad you love your bedding.
Resposta da Where Saints Go
Thank you so much for the 5* review.
Resposta da Where Saints Go
Thank you for the 5* review, it's very much appreciated.
Great chair and great service!
Great chair at a reasonable price and fast delivery. Very impressed with Where Saints Go and will definitely consider them for future furniture purchases.
24 de fevereiro de 2025
Resposta da Where Saints Go
Thank you for the 5* review and positive comments.
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