I tried to use FEDEX first over night but it took 3 days to get my order correct. I used my AK zip code but their system didn’t recognize Alaska. I offered to use my FEDEX shipping account number but... Ver mais
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Veja o que dizem as avaliações
Olivia was very helpful with questions about setting up the account, getting tax exempt status, and other questions. There were some glitches not of Olivia's making and Olivia was present throughout.... Ver mais
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I purchased a replacement mower deck, which is large and heavy. Shipping prices paid at checkout were reasonable. However the following day, the company contacted me asking me to pay additional shippi... Ver mais
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Olivia was very friendly and quick when it came to recovering a receipt from an recent purchase. I will be returning to Whole Tool Box for future purchase now that I know how good the customer service... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to WholeToolBox, Trusted source for high-quality parts for lawnmowers, power tools, and snow blowers and many more.
Informações de contato
Estados Unidos
- contact@Wholetoolbox.com
- wholetoolbox.com
3,8
Muito Bom
38 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Confirm with customer service inventory before ordering
I placed an order for a brand new table saw fence system. What I received was a damaged return with missing rails in a plain box not in original packaging. I feel it was an insult and was not offered anything for my inconvenience. Was offered a replacement but felt I could not trust your customer service.
25 de março de 2026
Resposta da Wholetoolbox
We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. Your experience is important to us, and we regret falling short. We hope you’ll consider giving us another chance.
first time buyer -very satisfied
First time I purchased from this supplier. Spoke to Olivia who was excellent in helping me find the right part and guiding me thru the process. She is an excellent employee!
6 de abril de 2026
Avaliação não solicitada
Resposta da Wholetoolbox
Thank you for your first purchase and for sharing your experience! We’re glad Olivia made it easy and enjoyable. We value your support and can’t wait to help you again!
Inaccurate shipping charges
I purchased a replacement mower deck, which is large and heavy. Shipping prices paid at checkout were reasonable. However the following day, the company contacted me asking me to pay additional shipping charges. Be cautious about purchasing if you wish to be charged the correct shipping amount the first time.
30 de março de 2026
Resposta da Wholetoolbox
Thank you so much for your feedback and choosing us for the mower deck since it is a oversized and heavy part the carrier provided a shipping quote after your order, which is why we reached out. We only requested the additional shipping if you wanted it. It was never a demand. We truly appreciate your understanding and hope to make your next shopping experience even smoother!
Received the right part
Received the right part. Shipped was fast and had what was needed for the repair job.
28 de março de 2026
Resposta da Wholetoolbox
We’re so happy to hear the part met your needs and arrived quickly! Thank you for choosing us, and we can’t wait to help with your next order.
Good,Easy,Fast Thank you!
3 de março de 2026
Resposta da Wholetoolbox
Thank you for your review! It’s great to know you had a fast and easy experience. We value your business and would love to assist you again anytime!
No email no info---Thanks I HAVE NO…
No email no info---Thanks I HAVE NO IDEA WHERE MY ODER IS111111
27 de fevereiro de 2026
Resposta da Wholetoolbox
Thank you for your review. Our records show your order was placed on 02/26/2025 at 8 PM CST, which was after our shipping cutoff, so it shipped the following business day on 02/27/2025. According to the tracking information, the package was delivered on 03/06/2026. The transit history also indicates a minor address-related delay, which is visible in the tracking details. We appreciate your business and hope to serve you again soon!
Communication needs improvement with…
Communication needs improvement with Chat and email
7 de fevereiro de 2026
Resposta da Wholetoolbox
We appreciate you bringing this to our attention. Improving our chat and email response is important to us, and we’re taking steps to do better. We hope you’ll give us another chance.
Part was shipped in a reasonable time
Snowblower auger housing
Part was shipped in a reasonable time, fits, and hopefully will hold up over time.
4 de fevereiro de 2026
Resposta da Wholetoolbox
Thank you so much for your support! We’re happy the auger housing fit your snowblower and arrived when expected. Don’t hesitate to reach out we’re here whenever you need us!
Great service at a fair price
They had a part that was hard to find. It was offered at a good price. I placed the order before 11AM there time and it shipped the same day. I received it 48 hours later. GREAT SERVICE!!
30 de janeiro de 2026
Resposta da Wholetoolbox
We really appreciate your kind words! It’s great to hear the part arrived quickly and at a fair price. Thanks for choosing us we’re always here when you need us again!
my delivery of my order was great.
9 de janeiro de 2026
Resposta da Wholetoolbox
Thanks so much for your review! We’re happy your delivery went well. Your support means a lot, and we hope to serve you again soon.
Pressure washer pump
Quick service. I received my order before I was notified it had shipped.
10 de janeiro de 2026
Resposta da Wholetoolbox
Thanks so much for your review! It’s great to hear your order reached you faster than expected. We value your support and hope to assist you again soon.
Efficient
Pleasant staff, accomodating, efficient. There was a problem being able to deliver to my house and communication was good to get the problem solved.
10 de janeiro de 2026
Resposta da Wholetoolbox
Thanks so much for your review! We’re happy our staff could assist and communicate clearly. Your satisfaction means a lot, and we hope to help you again soon.
Efficient
Delivery was very quick, I was amazed at how soon the package arrived.
26 de dezembro de 2025
Resposta da Wholetoolbox
Thank you for sharing your experience! We’re glad the quick delivery impressed you. We appreciate your support and look forward to your next order.
Great experience!
They had thecpart I needed for half thr price of other retailers so I wondered if they were legit, but I recieved exactly what I needed even quicker than expected. I highly recommend this seller.
20 de dezembro de 2025
Resposta da Wholetoolbox
Thank you for the wonderful review! We’re glad we could provide the right part at a great price and exceed your expectations with fast delivery. We truly appreciate your recommendation!
Christ right compared to others
Priced right compared to others. Shipped out and received it extremely quick.
17 de dezembro de 2025
Resposta da Wholetoolbox
Thank you for your great review! We’re glad you found our pricing fair and that your order arrived so quickly. We appreciate your support and look forward to serving you again.
package did not get delivered
package did not get delivered! Another FEDEX blunder. I did not get notified and i guess the package is going back to the shipper?
14 de dezembro de 2025
Resposta da Wholetoolbox
Thanks for bringing this to our attention. We’ve contacted FedEx and are actively working on sending your replacement. We appreciate your patience and look forward to assisting you again.
Correct part for a great price
Correct part for a great price and arrived quickly.
15 de dezembro de 2025
Resposta da Wholetoolbox
We appreciate your kind review! It’s great to know the part arrived quickly and met your expectations on quality and price. Thanks for choosing us hope to see you again!
Resposta da Wholetoolbox
Thank you so much for your kind words! We’re happy to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.
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