Wilkinson Sword Avaliações 86

I ordered two razors with eight blades each (16 in total). I received the two razors, but with only eight blades, so eight blades short. I have used every channel I can find to complain and try and resolve the issue, but the only response I have had was from their "Zen Desk" which said that my email had been passed to the relevant department. I have now been trying to contact them since 28/06/24 with no success. The only phone number I can find is 01494 216894 is never answered. The company owe me products or a refund, but I have no idea how to achieve this. This is no service, not just extremely poor service.

Getting bad after two or three shaves! Not quite economical. Must try another, Gillette, for instance. Wilkinson Sword is too bad!

I have used Gillette razors for years one day I bought wilkinson sword best shave I ever had I will always buy them I don't care what people say I believe in quality very impress

IT's a terrible razor the worst razor ever,
I have ever had in over 50 years I am going back Gillette razors ,
it's blunt in a few strokes and very awkward loading a blade infact useless

Worst razors I have ever used.. will never buy this rubbish again!

Hi provato per la prima volta le lamette Wilkinson, Extra Essential 3 pacchetto da 6, promesse 42 rasature quindi 7 rasature a lametta, gia' alla terza le lame non tagliano piu' e mi hanno irritato la pelle, veramente di pessima qualita', solitamente uso le Gilette e ci faccio veramente 6 rasature a lametta come promesso. Per quello che costano queste wilkinson conviene prendere le usa e getta di qualsiasi marca anche cinese, a discapito del pianeta sicuramente ma spenderei la meta'. Non consigliate, veramente di pessima qualita'

Great item and brilliant customer service

Excellent customer service received from Liz in guiding me to the particular razor that meet my needs but also offering solutions. She went out of her way to ensure that my experience was seamless.

Razors and replacements are of excellent quality whilst being smooth and a really enjoyable shave. The product I got was Intuition Complete

Ho comprato 6 lamette xtreme 3 al conad di Pavullo, inutilizzabili, soldi spesi molto male, non comprate gli xtreme 3 di wilkinson sword.

can't get hold of them by phone on reporting a problem with a tool from them

Just seen another review about Liz Macartney - excellent customer service!!

Placed order on 31/12/22 for double edge safety razor blades along with shaving cream. Items still not received, 2 emails sent with no response. Tried using customer service telephone number but only option is to leave a message. Very poor service & will not be using them again. Paid for items on creditcard so will request refund

I made a purchase on Dec 25th, on the website the order is not 'fulfilled' yet almost a month afterwards. I've tried to contact them through email, instagram, and the contact form on their website - no answer at all.

I don't know what else to do, at this point I just want my money back. I don't want the razor anymore and I won't ever do business with them again.

Following my contact with trust pilot I have received emails telling me I cannot have a replacement for my broken nail clippers because they cannot do it !! I have asked for a refund but have had no response. This is not Following trading guidance. My experiences have been very bad with this firm and shall avoid them in the future when I have a refund sent .

Ordered razor blades on subscription a month ago.

Oder acknowledgment the same day with dispatch in 2-3 days

A month later nothing.

Emailed on 3 occasions and have never had a reply.

Fortunately I paid via PayPal who have refunded my payment

I paid 32 for a razor with 12 blades for a gift. Online it shows it all neatly together in packaging. It arrived in a box all loose. I can’t give as a gift like that. False advertising showing it online neatly packaged

FINGER WEG !!!
Miese Qualität (nach vielen guten Jahren geht es in den Müll)!
Noch beschissener Kundenservice:
Wir haben ein Paket mit Mängelexemplaren und anderen dubiosen Teilen nach Solingen geschickt.
Tracking Nachweis kann natürlich geliefert werden.
Mit nettem Anschreiben-es kam bis heute KEINE Antwort...nichts,null.
Das ist UNVERSCHÄMT.Asi mässig.
Nun gut-ab heute gibt es dann nur noch eins:
GILLETTE--hiphip.
Und quatscht mich hier nicht mit "Corona ist schuld"voll!
Wilkinson ist MÜLL.Kein Stil.
Ab in den MÜLL.
NULL STERNE.
NOTE SECHS.
Dr.Bendlin,Portugal

I ordered a bikini razor and the face razors from there intuition website nearly a week ago and not heard nothing since no dispatch email or nothing I've emailed them and wrote them a message on Facebook and they've not responded am only giving them another day or 2 then am gonna do a charge back on PayPal. Am finding it very strange considering it says on there website that they send orders by the next day by the looks of it mine hasn't even been acknowledged.

Ich habe die Bestellung #1014 am 10. Juni 2022 getätigt. Das war zwar eine Vorbestellung aber nach zwei Wochen war die Ware verfügbar und sie wollten nicht die Ware versenden. Wenn ich den Kundenservice kontaktiert habe, schlugen sie immer ein Storno vor und sie logen. Die Ware stand zur Verfügung und sie sagten das Gegenteil. Heute haben sie die Bestellung selbst storniert. Ich habe die Verbraucherzentrale kontaktiert und ich werde auch eine Anzeige machen!

I bought an electric trimmer/shaver for about £35. Shaved my face as normal the first time around. I went to boot it up a second time a couple weeks later and it died within 10 seconds, so I charged it again for half an hour and guess what? It died again within 10 seconds. It has genuinely taken me two hours to shave half of my face. I'm too far in to give up now and there are no shops nearby where I can buy a replacement razor. I'm supposed to be meeting a couple of friends at the pub at 2pm to watch Wimbledon. I started this saga at 10:30am. A complete joke! A scam you might say. I appreciate it is not an expensive product, but c'mon!

wilkinson sword everyday 2.
Worst blade ever used, they scrape the hair, cheaper blades a lot better.