This is the second review the device sound quality is excellent and operates over 20 meters. The time from order to delivery was better than expected too (7/8 days!)
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Veja o que dizem as avaliações
Customer service was prompt, polite, & professional. My amplifier stopped working because apparently I overcharged it. It was no longer under warranty so WinBridge gave me a code for 50% off a new one... Ver mais
A empresa respondeu
Still have not received it and it was never disclosed that tariffs would have to be paid before it could be delivered. Very disappointed in the lack of communication in regards to all of the issues.
A empresa respondeu
I was having a problem with my win bridge unit. I contacted customer service, they tried to provide a solution that didn’t work. They then said they would replace the unit free of charge. The custo... Ver mais
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Detalhes da empresa
Escrito pela empresa
About WinBridge WinBridge, established in 2007, is a Chinese high-tech enterprise specializing in voice amplification solutions. Targeting challenges faced by educators—such as vocal strain, soft-spoken delivery, or classroom noise interference—it designs portable voice amplifiers, wireless microphones, and Bluetooth-enabled teaching speakers to enhance vocal clarity and reduce fatigue. With over 40 international patents, and a workforce of 200+, the brand serves diverse scenarios including education, business, tourism, and entertainment. Committed to "quality as core competitiveness," WinBridge integrates innovative technology and rigorous quality control to deliver user-centric audio products. Its mission: "Empowering the world to experience the beauty of clear sound," ensures effective communication for professionals globally.
Informações de contato
36 South 18th Ave Brighton CO 80601, CO 80601, Colorado, Estados Unidos
- +1 (833) 996-2881
- info@wwinbridge.com
- winbridgestore.com
4,0
Muito Bom
45 avaliações
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high quality and long lasting device!
high quality and long lasting device!
1 de junho de 2026
Avaliação não solicitada
This is the second review the device…
This is the second review the device sound quality is excellent and operates over 20 meters.
The time from order to delivery was better than expected too (7/8 days!)
26 de maio de 2026
Resposta da WinBridge Store
Thank you for your continued support and for choosing WinBridge again!
We're delighted to hear that you're pleased with the sound quality, wireless range, and fast delivery. Knowing that this is your second purchase makes your feedback even more meaningful to us.
We truly appreciate your trust in our products and look forward to serving you again in the future. Enjoy your device!
Still have not received it and it was…
Still have not received it and it was never disclosed that tariffs would have to be paid before it could be delivered. Very disappointed in the lack of communication in regards to all of the issues.
25 de maio de 2026
Resposta da WinBridge Store
We are very sorry for the inconvenience and disappointment caused by this situation.
This is certainly not the experience we want our customers to have. We understand your frustration regarding the delivery delay and customs charges, and we sincerely apologize for the lack of communication.
Please contact us at support@wwinbridge.com with your order details. Our support team will review your case and do everything possible to help resolve the issue as quickly as possible.
Thank you for bringing this to our attention. We truly value your feedback and hope to make this right for you.
Very pleased customer
I had a fault with my order. After I sent a video they said that it was a faulty & a replacement was sent. It worked they kept me up to date with what was happening very pleased customer.
29 de abril de 2026
Avaliação não solicitada
Resposta da WinBridge Store
Thank you for taking the time to share your experience!
We're glad we were able to quickly identify the issue and provide a replacement that worked properly. Keeping our customers informed throughout the process is very important to us, so we're delighted to hear that our support team kept you updated along the way.
Thank you for your patience and trust in WinBridge.
We truly appreciate your support and hope you enjoy your product for years to come.
My WB002 voice amplifier failed to…
My WB002 voice amplifier failed to amplify after 10 months. I contacted Winbridge on-line 5-7-26 and I received a replacement unit 5-13-26. Good customer service!
19 de maio de 2026
Avaliação não solicitada
Resposta da WinBridge Store
Thank you for sharing your experience with us, Kent!
We're sorry that your WB002 voice amplifier developed an issue, but we're glad our support team was able to assist you quickly and provide a replacement unit.
Customer satisfaction is our top priority, and it's wonderful to hear that you were pleased with the service you received. Thank you for your trust and support of WinBridge.
We hope your replacement unit serves you well for a long time to come!
Teacher Life Saver!
I am a 3rd-grade teacher and the wireless lapel mic and speaker have been a lifesaver. I got mine about 6 months ago and use it all day 5 days a week. It is easy to recharge and use. Then, one day it stopped working, so I reached out to Customer Service and they were helpful. I am awaiting my new mic in the mail and look forwrd to using it again soon.
15 de maio de 2026
Avaliação não solicitada
Resposta da WinBridge Store
Thank you for your wonderful review, Rosie!
We're honored to hear that our wireless microphone and speaker have been such a helpful tool in your classroom. Knowing that our products can support dedicated teachers like you makes our work truly rewarding.
We're sorry that your microphone stopped working, but we're glad our customer service team was able to assist you. We hope your replacement arrives soon and gets you back to teaching with ease.
Thank you for your trust and support.
We wish you a fantastic school year ahead!
I was having a problem with my win…
I was having a problem with my win bridge unit. I contacted customer service, they tried to provide a solution that didn’t work. They then said they would replace the unit free of charge. The customer service team was very prompt and responsive to my needs. Thank you!
24 de abril de 2026
Avaliação não solicitada
Resposta da WinBridge Store
Thank you for taking the time to share your experience!
We're glad to hear that our customer service team was able to assist you promptly and provide a replacement unit after the initial troubleshooting. It's great to know that our team was responsive and able to meet your needs.
We truly appreciate your patience throughout the process and your kind words about our support team. Thank you for choosing WinBridge, and we hope you continue to enjoy your product!
Customer service was prompt
Customer service was prompt, polite, & professional. My amplifier stopped working because apparently I overcharged it. It was no longer under warranty so WinBridge gave me a code for 50% off a new one. When the code did not work, another representative fixed it quickly. The only reason it's not 5 stars, is because I feel the amplifier should not be made so delicate that it can't handle 8 hours of charging. I had taken good care of the device and was miffed that I had to replace it after less than two years of ownership.
24 de abril de 2026
Resposta da WinBridge Store
Thank you for taking the time to share your experience and feedback.
We're glad to hear that our customer service team was prompt, polite, and able to assist you with a resolution, including helping with the discount and follow-up support when needed.
We're sorry to hear about the issue you experienced with your amplifier. We understand how disappointing it can be when a product does not meet expectations over time. Your comments regarding charging and usage are appreciated and will be shared with our product team for further review.
Thank you for choosing WinBridge and for your continued support. We truly appreciate your honest feedback.
CUSTOM SHIPPING CHARGE IS NOT DISCLOSED
I was never told that I would have to pay a custom charge. DHL sent an URGENT email saying that I had to pay $21.47 in order to receive this package. This is so frustrating. This should have been specified BEFORE I made the purchase.
30 de abril de 2026
Resposta da WinBridge Store
Thank you for your feedback.
We're sorry to hear about your frustration regarding the customs charge. We understand that unexpected import fees can be disappointing and may affect the overall delivery experience.
Import duties and taxes are determined by local customs authorities and are collected by the shipping carrier when applicable. However, we appreciate your comments regarding the visibility of this information and will continue working to make the ordering process as clear as possible.
Thank you for bringing this to our attention. Your feedback helps us improve the customer experience.
In June of 2025 I purchased a WinBridge…
In June of 2025 I purchased a WinBridge Voice amplifier from Amazon to use while teaching my early chidhood music classes. I used it once and then put it aside. A few weeks ago (April 2026) I was asked to provide music entertainment for a two year old's birthday party. The family had 15 kids attending plus adults so I knew it was going to be loud. I charged up the voice amplifier and used it during the party. It worked great! After the party I attemped to turn it off and it wouldn't turn off. i re-read the directions and kept pressing on this button but it would not turn off. Eventually the battery died. I plugged it in again and saw that it was charging, but once i unplugged it, it had no power. I read the manual and saw that there were several ways to communicate with WinBridge. I could call them, send a chat, or email. On their website it states that they have a one year guarentee. First I tried calling but I wasn't able to make contact with anyone. Next I tried texting, and then sent an email with my issue. Within one day I received a reply from Cristene with steps to take to see if that would resolve my issue. Cristene said that if those steps did not work I should send them another email with my order number and address. I tried what was suggested, but it didn't help. I sent another email letting them know that nothing worked. Soon after, I received an email letting me know that a new one was on the way. Yesterday I received the new voice amplifier and it works great. I was very pleased with the excellent customer service I received and so happy that the issue was resolved quickly and easily.
23 de abril de 2026
Avaliação não solicitada
Resposta da WinBridge Store
Thank you for taking the time to share such a detailed review!
We're delighted to hear that your voice amplifier performed so well during your event and that our customer service team was able to help resolve the issue quickly. While we're sorry you experienced a problem with the unit, we're pleased that our support team could assist you through the troubleshooting process and provide a replacement when needed.
Providing reliable products and standing behind them with responsive customer service is very important to us. We're especially grateful for your patience throughout the process and for giving us the opportunity to make things right.
Thank you for choosing WinBridge. We truly appreciate your support and hope you continue to enjoy your new voice amplifier!
Great customer service
I ordered a wireless mic from Amazon and after a year it stopped working. When I reached out to the WinBridge customer service and let them know my issue, and that I use it in my classroom, they quickly sent me a brand new one. They have great customer service and I’m so happy I can keep using their product.
7 de abril de 2026
Avaliação não solicitada
Resposta da WinBridge Store
Thank you for your wonderful review!
We're delighted to hear that our customer service team was able to assist you and quickly provide a replacement microphone. Supporting educators is especially important to us, and we're glad we could help keep your classroom running smoothly.
Your kind words mean a great deal to our team. Thank you for choosing WinBridge and for continuing to trust our products. We hope your new microphone serves you well for a long time to come!
Excellent Customer Service
Excellent Customer Service. My dodgy microphone was replaced in short order.
20 de março de 2026
Avaliação não solicitada
Resposta da WinBridge Store
Thank you for your wonderful review!
We're delighted to hear that our customer service team was able to quickly resolve the issue and provide a replacement microphone. Ensuring our customers receive prompt and reliable support is always a top priority for us.
Thank you for choosing WinBridge and for taking the time to share your experience. We truly appreciate your support and are glad we could help!
Video chatted with owner who explained…
Video chatted with owner who explained everything, answered all of my questions, was polite, respectful, and absolutely wonderful! Highly recommend this company!!!
26 de março de 2026
Resposta da WinBridge Store
Thank you so much for your wonderful review!
We're delighted to hear that all of your questions were answered and that you had such a positive experience. Providing clear guidance, personalized support, and excellent customer service is always our goal.
Your kind words about the video consultation and recommendation truly mean a lot to us. Thank you for choosing WinBridge and for taking the time to share your experience. We sincerely appreciate your support!
The headset works well
The headset works well - easy to pair and talk with. I wish it could be adjusted as it is a bit large but it is a big improvement over the belt pack models.
25 de fevereiro de 2026
Resposta da WinBridge Store
Thank you for your review and valuable feedback!
We're pleased to hear that the headset is easy to pair and works well for your needs. It's also great to know that you consider it a significant improvement over the belt pack models.
We appreciate your suggestion regarding adjustability and comfort. Customer feedback like yours helps us continue improving our products and developing better solutions for the future.
Thank you for choosing WinBridge. We truly appreciate your support and hope you continue to enjoy your headset!
Winbridge's customer service outstanding…
The customer service from Winbridge is outstanding. They communicated in a timely manner and were very helpful
25 de fevereiro de 2026
Resposta da WinBridge Store
Thank you for your wonderful review!
We're delighted to hear that you had a positive experience with our customer service team. Providing timely communication and helpful support is something we take great pride in, so it's especially rewarding to receive feedback like yours.
Thank you for choosing WinBridge and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!
microphone was delivered on time and…
microphone was delivered on time and packed securely
25 de fevereiro de 2026
Resposta da WinBridge Store
Thank you for your review!
We're delighted to hear that your microphone arrived on time and was packaged securely. We work hard to ensure that every order reaches our customers quickly and in excellent condition.
Thank you for choosing WinBridge. We truly appreciate your support and hope you enjoy your microphone!
slow shipping time three weeks and waiting
I have not recieved my order from February 10th for replacing headset. 7WL25044EG948230J
The chat option is not available for the next four hours.
WinBridge Voice Amplifier with Bluetooth, Portable Speaker and Microphone Set, Wireless Mic Headset
10 de fevereiro de 2026
Resposta da WinBridge Store
We sincerely apologize for the delay in receiving your replacement headset and for the difficulty you've experienced trying to reach us.
We understand how frustrating it is to wait for an order for several weeks without receiving the assistance you need. This is not the level of service we strive to provide.
Please contact us at support@wwinbridge.com with your order details, and our support team will investigate the shipment status and work to resolve the issue as quickly as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to make things right.
I’ve had have had no communications or…
I’ve had have had no communications or emails about my product and still have not received it after 2 1/2 weeks since my order went in. I also tried to communicate with you about this product and have been unable to talk to anybody.
25 de fevereiro de 2026
Resposta da WinBridge Store
We sincerely apologize for the lack of communication and the delay in receiving your order.
We understand how frustrating it can be to wait for an order without receiving updates, especially when you're unable to get the assistance you need. This is not the experience we want our customers to have.
Please contact us at support@wwinbridge.com with your order details, and our team will personally investigate the status of your shipment and work to resolve the issue as quickly as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to make things right.
Customer support was amazing
Customer support was amazing! Very helpful. The length of time for shipping was very reasonable -- not next day, but still, a short time.
28 de janeiro de 2026
Resposta da WinBridge Store
Thank you for your wonderful review!
We're delighted to hear that our customer support team was able to assist you and provide a positive experience. Delivering helpful service and reliable support is always one of our top priorities.
We're also pleased that your order arrived within a reasonable timeframe. Thank you for choosing WinBridge and for taking the time to share your experience. We truly appreciate your support!
25% fee undisclosed
My product was expected to arrive within a week. It has been held at DHL for additional import fees that were not disclosed in the checkout process. Upon contacting the company they said it is in their fine print. It seems very deceiving to have free shipping and then be charged 25% import fee to receive my product from the shipping company. It’s been a long process because I thought DHL was a scam.
27 de janeiro de 2026
Resposta da WinBridge Store
Thank you for your feedback.
We're sorry to hear about the confusion and frustration regarding the import fees and delivery process. We understand how unexpected customs charges and shipment delays can create a disappointing experience.
While import duties and taxes are determined by local customs authorities and are outside of our control, we recognize the importance of making this information as clear as possible for our customers. We appreciate your comments and will continue working to improve communication throughout the ordering process.
Thank you for sharing your experience and for helping us identify areas where we can do better.
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