I saw the product the first time in the Maycys app and immediately went in the web to look for the woodpecker page and fell in love with the products. Also the first purchase since it was internationa... Ver mais
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Veja o que dizem as avaliações
Terrible service. Terrible customer support (Paulina was a really awful representative) . I paid for this service because I wanted to find prospects before sending emails. Normal right?... Ver mais
Complete waste of time, constant errors during the setup. Finally got it up tried switching on warm up and it keeps giving errors! Waste of my time. Glad I only start a trial, definitely won't be cont... Ver mais
really bad customer service. once they sold you, they never get on another call with you. Their customer service takes hours to respond even during normal working hours, so it can take up to 3-4 d... Ver mais
Detalhes da empresa
Escrito pela empresa
Woodpecker is a cold email tool that makes it easy for B2B businesses to scale through effective cold outreach campaigns.
Informações de contato
Krakowska 29D, 50-424, Wrocław, Polônia
- +48 500 730 530
- hello@woodpecker.co
- woodpecker.co
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As pessoas também visitaram
Keep charging after explicit cancellations
Horrible platform that the minute you attach your card - they make it almost impossible for you to leave with extremely difficult downgrading plans, needing to delete and reset certain filters to stop the subscription. I asked them to stop subscription, cancel my plan, I removed my card and yet they still billed me and my card got charged 2 MONTHS after I verbally said stop.
I have screenshots of my account and email exchanges for proof.
Used to be the best, but still pretty good.
Overall a great platform that I have used on and off for over 5 years.
They recently updated their billing structure and they now have a hard limit on the number of prospects it can store & contact.
While I still recommend WoodPecker, this recent change has meant that other platforms such as Snov are now likely a better solution when you consider price point & features.
Very Very Poor Service
Very Very Poor Service. On making a mistake every company on this planet issues a refund or does help in any form. I wanted to downgrade my package but having a very confusing system, it added more credit and deducted a big amount. On seeking help I was told there is nothing they can do about it. I no longer have trust in woodpecker, especially other services provide the same or more jobs for 1/4 of the price.
Currently using woodpecker on their…
Currently using woodpecker on their bottom plan and its working brilliantly for what I need. Easy-to-use interface to get campaigns going and monitor them. Everything is pretty quick; creating new campaigns, uploading prospects, editing. Customer service normally takes a day or so to come back but they've always been super helpful. I can see costs starting to add up if I wanted to expand use of the product (more email accounts linked, more emails sent).
Woodpecker.co is one of the best tools…
Woodpecker.co is one of the best tools I had ever the opportunity to use for outreach. Highly recommended.
poor customer service and over priced for what it is
The software is relatively good but they charge a lot, they charge for every add-on you can think of and I don't mind paying it if it removes obstacles from my day to work but I have found there to be some hiccups which were not fixed with enough urgency and Jake in customer service seemed to not care. We as consumers have very little options but the least we can do is call it out when it happens to us. Not happy!
Refused to refund me for $10 and very…
Refused to refund me for $10 and very unprofessional customer service. So many better options out there that are better value. I'd recommend Instantly.ai
Lunch out …
Lovely food it was busy but we were served quickly very pleasant and knowledgeable waiter Harry very attentive we will be back
Wouldn’t ever touch this company with a…
Wouldn’t ever touch this company with a 10 foot pole. Extremely bad customer service, charged me more than agreed too and just flat out unprofessional.
Their customer support might as well…
Their customer support might as well not exist. They never answer your questions. I am going to launch my first campaign and I want to make sure of a few things first but can't get a response. I'm forced to try another service.
never trust them
never trust them, if you get started with them you can never leave them, they don't even let you access your prospects and charge more than you agree to pay.
They keep charging you after you cancel…
They keep charging you after you cancel the service. We can not log in to the system to cancel and they don't help. I suggest you stay away from their service. Complete disaster, very dishonest company.
Amazing intuitive software that allows…
Amazing intuitive software that allows you to build intricate, detailed email campaigns helping you convert much easier.
I've tried 6-7 pieces of cold emailing software and nothing comes close to the power of Woodpecker.
Would recommend it to all agencies looking to get more clients.
Hidden gem among cold email automation…
Hidden gem among cold email automation tools.
Woodpecker is by far the best and most reliable cold mailing and lnikbuilding tool that I’ve ever used. I have used other tools before (Gmass, vocus.io, Rebump, Yesware) and my experience with Woodpecker has been above and beyond. This tool has very intuitive UI which turns into great UX. It is a piece of cake to schedule my campaigns, analyse them, export data, edit, and add contacts. Also, Woodpecker is fully customisable - I can add many "if" conditions to send prospects into alternate flows. I can schedule my campaigns at a specific time and make sure that the emails are not sent all at once. As a result, I have observed an increased number of prospects/clients who get back to me. What is more, Woodpecker’s customer service always goes the extra mile to help you out and offers great strategy and tech support.
Overall, this tool is brilliant for small scale email campaigns.
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