This doorbell/camera is crap!! 2 months or so after installation it stopped functioning; which was May/2022. I've tried emailing customer service, I've tried calling customer service, but to no avail.... Ver mais
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Veja o que dizem as avaliações
Hey we ordered a (CA1909217) 1080P (500W) / BLACK: A WiFi smart drone with optional HD camera' from Shenzhen Zeyuan Warehousing Logistics Co Ltd - Wow What Who from livingsocial.ie. Unfortunately the... Ver mais
A empresa respondeu
Usually never leave comments but had to in this case. I have bought many things online and never had a problem till now. I bought some earbuds for my sons birthday. Can’t afford the expensive ones so... Ver mais
Had slight issue which was dealt with very quickly and satisfactorily by customer service. Their courteous online manner is an example of how internet shopping should be conducted and will certainly... Ver mais
Detalhes da empresa
Escrito pela empresa
Fortune Tiger é uma página informativa voltada para usuários no Brasil que querem conhecer melhor o famoso jogo do tigre, sua mecânica simples e sua presença dentro do universo de casino online. O conteúdo aborda temas como slot Fortune Tiger, jogo do tigrinho, slots online, rodadas, símbolos especiais, bônus casino, free spins, acesso mobile e outras categorias populares de entretenimento digital. A proposta da página Fortune Tiger Brazil é explicar o jogo de forma clara, sem prometer resultados ou ganhos garantidos. Usuários interessados em Fortune Tiger, jogo do tigrinho, casino online Brazil, slots online, casino bonus, mobile casino e jogos de slot encontram uma visão prática sobre o funcionamento do jogo, sua popularidade e seu contexto dentro das plataformas de gaming online.
Informações de contato
3,7
Bom
615 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
Excellent customer service
Excellent customer service! Reported a faulty product, and they responded immediately, and offered to replace it, even though I did not have the original voucher code, extremely impressed!
17 de março de 2020
Avaliação não solicitada
Good company would use again and…
Good company would use again and recommend
17 de março de 2020
Avaliação não solicitada
Purchased a set of wireless headphones
Purchased a set of wireless headphones. Item was faulty. Contacted Customer Service who offered a full refund immediately and did not want the item returned. No fuss . Very good and prompt response. Thank you.
16 de março de 2020
Avaliação não solicitada
Quick respond
I had som Challenges with the received Item. The servicecenter answered me quickly, and sent me a New Product immediately.
Thank you very much for great service.
16 de março de 2020
Avaliação não solicitada
My experience with my query of my…
My experience with my query of my missing item has been second to none, I found the response and the speed in which my query was dealt with was extremely efficient.
16 de março de 2020
Avaliação não solicitada
WiFi Security Doorbell
Ordered WiFi Security Doorbell & didn’t receive it
Contacted them after the 12 days advised & their reply was instant to say they tracked the item & it had been lost & if I requested they would send me another straight away. So I replied & I received the bell within 4/5 days. I am happy with my purchase. Yes I would buy from WOW WHAT WHO again. Hope that helps.
15 de março de 2020
Avaliação não solicitada
Resposta da Fortune Tiger
Hey Soctt
I am very sorry that you are still waiting for your order.
I can see that your order is now outside the shipping window,
There could have been an unforeseen circumstance which has resulted in your delivery being delayed or lost.
No worries, we can sort this out for you immediately.
We have now set up a replacement order for you
Please allow up to 2-3 business days for your new order to arrive.
If the item does not arrive please email us at Hello@WowWhatWho.com straight back to resolve this. We are always here to help.
Many thanks for your custom.
Regards
WOWWHATWHO Customer Service Team
Got in touch and they got back in touch…
Got in touch and they got back in touch with me straight away they were very helpful.
12 de março de 2020
Avaliação não solicitada
brilliant customer service
I had an issue which was sorted out in no time at all. Very helpful and approachable.
12 de março de 2020
Avaliação não solicitada
Lovely product at a great price
Lovely product at a great price. I am delighted with my cherry blossom tree lights. Looks lovely and people have admired it in the hall. Delighted
12 de março de 2020
Avaliação não solicitada
Excellent customer services
Excellent customer services, highly recommended
10 de março de 2020
Avaliação não solicitada
I can’t seem to find any way to email…
I can’t seem to find any way to email them about my doorbell not turning up
Since I posted this they got in touch with me and made sure the item turned up took about two weeks longer then should’ve done but they sorted it out in the end
8 de março de 2020
Avaliação não solicitada
Resposta da Fortune Tiger
Hey Robin
We have now set up a replacement order for you as requested
Please allow up to 12 business days for your new order to arrive.
Once again, please accept my apologies for the inconvenience caused.
If you have any other questions, please do not hesitate to get in touch with us.
________________________________________
Kind regards,
WOWWHATWHO Customer Service Team
replied on Mar 9th
Hey Robin
i am very sorry to hear you haven't received your order yet,
i have located your order on our system
i can see it has been shipped out
however upon the tracking number there has been no updates as of yet
but no need to worry we will get this sorted for you immediately
from our understanding the parcel has been lost in transit therefore we would like to resent the order for you
if you're happy for us to do so can you please confirm your address then we can proceed further
if not, we can submit a refund for you instead
Please reply at Hello@WowWhatWho.com to tell us which you would prefer.
Once again, please accept my apologies for the inconvenience caused.
If you have any other questions, please do not hesitate to get in touch with us.
________________________________________
Kind regards,
WOWWHATWHO Customer Service Team
I am not happy
I am not happy. I also ordered a doorbell which has not turned up. I have sent two emails which have been ignored. What sort or company is this? I wish I had read the reviews before I ordered. I will be taking this further.
6 de março de 2020
Avaliação não solicitada
Resposta da Fortune Tiger
Hey Teresa
We have now set up a replacement order for you as requested
Please allow up to 12 business days for your new order to arrive.
Once again, please accept my apologies for the inconvenience caused.
If you have any other questions, please do not hesitate to get in touch with us.
________________________________________
Kind regards,
WOWWHATWHO Customer Service Team
replied on Mar 9th
Hey Teresa
I'm very sorry to hear that you have still not received the item that you ordered.
Also we apologise for your previous email going to our spam email.
I can see that your order is now outside the shipping window,
There could have been an unforeseen circumstance which has resulted in your delivery being delayed or lost.
We would like to give you the option of a replacement product
If you are happy to accept to the offer of a replacement order, can you please provide us with the shipping address, so we can confirm this is correct before shipping your replacement order
If not, we can submit a refund for you instead
Please reply at Hello@WowWhatWho.com to tell us which you would prefer.
Once again, please accept my apologies for the inconvenience caused.
If you have any other questions, please do not hesitate to get in touch with us.
________________________________________
Kind regards,
WOWWHATWHO Customer Service Team
Happy
There was a few problems with some earphones I purchased after being sent two replacements may I add very quickly . I got a 3rd replacement that did work as well as a full refund. So even though there was a few problems which do happen . There customer was great . Thank you
5 de março de 2020
Avaliação não solicitada
Resposta da Fortune Tiger
Hey Sasha
We are really excitied that this one finally worked.
Also please accept our apologises for causing trouble to you.
If you have any questions, please do not hesitate to get in touch. we are always here to help.
Kind regards,
WOWWHATWHO Customer Service Team
Hey Sasha
I'm very sorry to hear that the replacement is faulty.
We have submitted a refund to wowher/living social for you and also have now set up another replacement order for you in the mean time. Hope it can be working.
Also we will update its tracking record on Trustpilot for you once it has been shipped.
Once again, please accept our full apologies for the inconvenience caused to you.
If you have any questions, please do not hesitate to get in touch.
Kind regards,
WOWWHATWHO Customer Service Team
There was absolutely nothing wrong with…
There was absolutely nothing wrong with the product but it wasn't what I had expected. I was given a full refund even though I hadn't requested one
4 de março de 2020
Avaliação não solicitada
#lostintransit 🤣🤣🤣
Seems to be a common problem with this company...I also purchased a wireless doorbell on the 15/2/20. When it never arrived I too was told that it was lost in transit 🤔 they offered to replace it then ignored my emails. I contacted wowcher and PayPal.
Reading these reviews they never actually had them in stock when they offered to send a replacement, that would explain why they ignored me. Today I received an email after wowcher got involved and they offered a refund or I could wait until the 8th of March until they received stock! No thanks.
I suspect they didn’t have stock when they took my money back in February!
Refund 7-10 days 🤔 it didn’t take you that long to take my money did it?
Avoid at all costs...read the reviews..same story every time!
Edit*** reply...Funny you said you posted the item on the 16th, now the 18th? and can I just clarify neither YOU or WOWCHER refunded me...PayPal has just reviewed the case and THEY have refunded me...trying to make out you are the innocent party here 🤣
2 de março de 2020
Avaliação não solicitada
Resposta da Fortune Tiger
Hey Elizabeth
I'm very sorry to hear of the experience you have suffered with shipping company and us.
We can confirm we have sent original order to you on Feb 18th. Shipping company is yodel.
We use yodel as they can deliver parcel fast.
Doorbell is very popular among our customer, we sell thousands of this item every month.
Now we have submitted a refund to wowcher/living social for you as you requested.
Once again, please accept our full apologies for the inconvenience caused to you.
If you have any questions, please do not hesitate to get in touch.
Kind regards,
WOWWHATWHO Customer Service Team
After buying a camera doorbell and…
After buying a camera doorbell and waiting 2 weeks for it to turn up, I emailed costumer services to be told it must have been lost in transit. I was offered replacement or refund, since I needed the item I asked for a replacement to be sent only to get an email to state that they are out of stock.
Terrible service will never use again!!!!
28 de fevereiro de 2020
Avaliação não solicitada
Resposta da Fortune Tiger
Hey
Firstly I'm very sorry to hear of the experience you have suffered with shipping company who lost the parcel.
Secondly we are really happy to offer you a replacement. As we said in email, we can send replacement out on Mar 8th since it is out of stock at the moment. We are trying to have stock back. If you do not want to wait, we can offer you a refund instead.
We have submitted a refund to wowcher/living social for you as you requested.
Once again, please accept our full apologies for the inconvenience caused to you.
If you have any questions, please do not hesitate to get in touch.
Kind regards,
WOWWHATWHO Customer Service Team
Good customer service
I am pleased with the service and response provided. After not receiving the product I ordered, the team was very helpful in getting a replacement out, having realised that the original was lost in transition. The replacement even arrived before the scheduled time frame.
The only negative feedback was having to wait a bit longer for the replacement product to arrive.
Overall, I'm pleased with the outcome and support given in getting my purchase to me.
27 de fevereiro de 2020
Avaliação não solicitada
good customer service
I had a problem with non-delivery of a item, but 9 days later and I have just received my replacement. :) Thank you
27 de fevereiro de 2020
Avaliação não solicitada
Hi,bought the little humidifier and it…
Hi,bought the little humidifier and it arrived on time,we had a small problem with it and it was replaced without any fuss..fantastic service and very polite.
26 de fevereiro de 2020
Avaliação não solicitada
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