We did order led lamps from them for total amount of 200.-EUR in June 2025 and until now (end of November 2025) we have nothing from them. E-mails they are not replying and money they also do not refu... Ver mais
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All the parts I required and ordered, I received. Even the one I was finding impossible to get in the UK. I found stock and delivery times slightly misleading, all the parts I ordered were marked... Ver mais
Detalhes da empresa
Escrito pela empresa
Online shop woxparts.com. Your reliable supplier of original spare parts for cars and trucks.
Informações de contato
Acones iela 16, Ulbroka, Stopiņu novads, LV-2130, Riga, Letônia
- Info@woxparts.com
- woxparts.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
bonjour comme d'autres personnes j'ai…
bonjour comme d'autres personnes j'ai commander malheusement des pieces poids lourd en fevrier 2024 et que je n'ai toujours pas recu en retour
j'ai contacter le numero de telephone affiche sur leur site le numero il n'y a pas d'abbonné , j'ai envoye un email j'attend une reponse mais vu les commentaires precedent je sens la grosse arnarque et je me fais pas d'illussions je vais contacter paypal de cette situation et si cela ne suffit pas
je contacterais la repression des fraudes pour faire arrêter ce site donc attention ne commander rien sur se site les prix sont certes comme pas hasard attratifs mais les pieces sont inexistantes
à fuir immediatement
Ordered parts and no updates 14 days…
Ordered parts and no updates 14 days later despite emails direct to the sales team and via the contact form on the website.
Phone number is not answered.
Not even sure if this business is still operating although they did manage to take money with the order.
bonjour
bonjour, j'ai commandé un pièce importante pour un montant de 430.94 euros, qui semblait dispobible. or ce n'est pas le cas. Et maintenant, alors que le paiement a bien été retiré sur mon compte bancaire, je demande le remboursement. plus aucune réponse de la part de woxpart. il va falloir que je porte plainte, pour faire valoir mes droits.
ce sont des escrots qui jouent avec l'argent des clients. s'ils ont vraiment le profil de vendeurs de pièces auto. j'ai l'impression que ce site est une énorme arnaque. a fuir !
Teil nie angekommen
Habe ein Teil gekauft und nach 8 Tagen wird mir komuniziert das es nicht verfügbar ist. Unglaublich
Package never shipped
Package never shipped, this is scam
Fraudster alert
Fraudster alert! I made a purchase in October 2023, but the item never arrived. They deceived me by claiming the shipping company attempted delivery, which turned out to be false.
Despite requesting a refund, they ignored me and failed to respond to multiple follow-up attempts to contact them. This blatant scam has led me to take action—I'm initiating a chargeback with my bank and filing a formal complaint with the Office of Fair Trading.
Sin almacén vende cualquiera, no engañen por favor.
No tienen almacén, haces la compra la pagas y te contestan que el fabricante no tiene la pieza y no la puede suministrar, ahora toca rezar y que te devuelvan el dinero en mi caso más de 200€, ya ha transcurrido una semana y todavía no me han devuelto el dinero, considero a esta empresa poco transparente y debería informar mejor de sus protocolos de suministro para no engañar a la gente cuando hace un pedido antes de pagar informar si hay existencia, no al revés pagas y luego te informan, lo tengo muy claro no volveré a comprar en éste sitio.
En contestación a su respuesta, ustedes no me informaron me enteré cuando pregunté por el estado del envío y me contestaron lo que ya sabemos, por otra parte cuando yo hago el pedido el pago es inmediato, no es mucho pedir que el abono fuera igual.

Resposta da Woxparts
Waardeloos Niet bestaand klantenservice
Vorige week een mail gestuurd met de vraag of een onderdeel beschikbaar is, ik heb geen antwoord teruggekregen, daarna weer een mailtje gestuurd met dezelfde vraag, weer geen antwoord gekregen. Daarna een whatsapp bericht gestuurd met dezelfde vraag. Ook geen antwoord terug gekregen terwijl ik 2 blauwe vinkjes zie (dus whatsapp bericht is wel gelezen).
Kortom een waardeloze klantenservice service. Ik heb nog niet eens iets besteld laat staan als ik wel iets had besteld en een vraag over mijn bestelling had.
Blijf heel ver weg van deze organisatie

Resposta da Woxparts
Part received, thanks
I order a part from Panama, after couple of emails as they don't communicate super well, i understood the part needed to be produced. The a couple of weeks after, i received the piece. Thanks
Mets en vente des articles qui ne sont plus fabriqués
Ce site a de curieuse façon de faire du commerce , il propose des références qu'il ne possèdent pas .

Resposta da Woxparts
tacksam för återbetalning av vara som ej fanns
garbage customer service
couldn't pay with a card when placing an order. made a bank transfer. one week later emailed to ask them for a tracking number as it was said that the bank transfer just came in (usually takes up to 3 working days max). 16 days later reached out to them again and apparently the part is not available. i don't know when i would get this info if I wouldn't call them myself. was offered to wait as the new part which would fit was in the production. month later was offered to pay 350eur on the top of the price I already paid as it is more expensive. I declined and asked for the refund. It has been one and a half weeks and there is no refund. can not reach anyone in the office.
absolute garbage customer service

Resposta da Woxparts
Tout s'est bien passé.
Tout s'est bien passé, bien que les délais de validation de la commande et d'acheminerment soient un peu long. J'ai bien reçu la pièce commandée et en bon état. Merci.
Easy to use website
Easy to use website. Delivery within the time given at ordering.
You lost two (2) stars because of the…
You lost two (2) stars because of the long time it too to ship the items.
Products were As they described.
Products were As they described.
Fast delivery to home door.
Is this company exist currently?
Is this company exists currently?
We ordered many items and also sent the payment following their regulation.
And it took 20 days and I sent emails and tried to call them to ask about the preparation.
But they never give answers and my call was not reached them until now.
Nobody gets my call and nobody answers my mail.
Very strange.
Excellent in all respects
Compre 2 artículos que necesitaba y me…
Compre 2 artículos que necesitaba y me envían uno les digo y su solución es el reembolso cuando vale más el envío que las 2 piezas si me dicen que no la tienen no haría el pedido porque necesito las 2 no una y ahora no tendría que comprar aparte la que me falta y pagar otro envío unos estafadores
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