I signed up both my children for Wukong Chinese and I find the sales practices very scammy and aggressive. You will be told you have X number of classes and after you paid, you will get only X-Y class... Ver mais
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Veja o que dizem as avaliações
My son has been learning Mandarin with Wu Kong for almost 2 years. I’m pleased to see that he is engaged in the programme and making progress. The teachers are very professional and enthusiastic about... Ver mais
A empresa respondeu
Consistently the teachers (one for each of my granddaughters and their trial teacher), so far we have experienced 6(?) teachers and all are effective and encouraging teachers for the young American (E... Ver mais
The teachers are very patient, experienced and engaging with students. My kids enjoy their one on one and group classes. They genuinely feel like they are learning useful things from Wukong classes.... Ver mais
Detalhes da empresa
Escrito pela empresa
Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.
Informações de contato
340 E Middlefield Rd, Mountain View, CA, 94043, Mountain View, Estados Unidos
- (628) 358-9588
- branding@wukongsch.com
- wukongsch.com
4,4
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are glad to hear that you are satisfied with the value and quality of our service. We truly appreciate your support and will continue to provide high-quality learning experiences.
Best regards,
WuKong Customer Support Team
My son took his first class last week…
My son took his first class last week and it was great, it’s so interactive that he was focused for the whole time. He is very excited to have the next class!!
14 de junho de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear that your son had such a great first class and stayed engaged throughout — that is exactly the experience we hope to create for every child. It is especially encouraging to know that he is looking forward to his next class. We value your trust and remain committed to supporting his learning journey.
Best regards,
WuKong Customer Support Team
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are so glad to hear that you have had a positive experience with our scheduling and communication. Your recognition means a great deal to us, and we look forward to continuing to support your child's growth and learning.
Best regards,
WuKong Customer Support Team
Great Customer Service for follow the…
Great Customer Service for follow the update and info sharing.
12 de junho de 2026
Resposta da WuKong Education
Dear Stephen,
Thank you for sharing your feedback. We are delighted to hear that you had a positive experience with our customer service team. Keeping families informed and providing timely updates are important parts of the support we strive to deliver. We deeply appreciate your trust and will continue to support you and your family with the same care and attention.
Best regards,
WuKong Customer Support Team
Great interaction and my kid love the…
Great interaction and my kid love the teaching methods
10 de junho de 2026
Resposta da WuKong Education
Dear Customer,
Thank you so much for your nice comment. We are so glad to hear that the interactive lessons and teaching style are a great fit for your child. Your trust and encouragement mean a great deal to us, and we will keep doing our best to support your child's learning journey.
Best regards,
WuKong Customer Support Team
Engagement
Engagement
Games
Checking pronunciation
Keeping Tommy interested and learning
Good balance with repetition and new words
Please use pinyin instead of characters. He doesn't read characters even for "wo jiao"
4 de junho de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for sharing your feedback. We are delighted to hear that Tommy enjoys the lessons and stays engaged through the interactive activities and games. We truly appreciate your comments and will continue refining our curriculum to better support our students’ needs. Thank you for your trust, and we look forward to continuing this meaningful learning journey with Tommy.
Best regards,
WuKong Customer Support Team
I have been a student for Mandarin class since March 2025
I have been a student for Mandarin lessons for one year and I am impressed with the teachers that have been with me.
The teachers know what I want which was not only to learn Mandarin but also to know how the word comes about and they tried to explain whenever possible.
My current teacher Miss Becky has been with me for like 6 months and she prepares her lessons in advance. I enjoyed her lessons as it is interesting and she can converse well in English which is a big plus point for me.
Miss Joey from customer service is also very good and professional. She will try to accommodate my changes in time table as at times I have to work overtime.
Overall I am impressed and happy with the lessons
9 de junho de 2026
Resposta da WuKong Education
Dear Lilian,
Thank you sincerely for taking the time to share this detailed review. We are delighted that our teachers and customer service team have positively supported your learning over the past year. Your trust encourages us to keep moving forward. We are proud to be part of your learning journey and look forward to continuing to provide meaningful and high-quality experiences in the future.
Best regards,
WuKong Customer Support Team
Great cust service
Great cust service, teachers and user app/interface for lessons and followups.
2 de novembro de 2025
Resposta da WuKong Education
Dear Customer,
Thank you for your kind feedback. We are delighted to hear that you have had a positive experience with our service. Providing a smooth and supportive learning experience for our students and families is always our goal. We value your trust deeply and will keep doing our best.
Best regards,
WuKong Customer Support Team
Good advisor and teacher.
So far, I am satisfied with the way the teacher teach my kids. The advisor also very responsive to hear my input.
30 de maio de 2026
Resposta da WuKong Education
Dear Yang,
Thank you for your lovely feedback. We’re glad both our teacher and advisor have met your expectations. We always strive to provide families and students with a supportive and attentive learning experience. We truly appreciate your trust and will keep doing our best.
Best regards,
WuKong Customer Support Team
Disappointed for the service
Disappointed for the service ! After chasing all the purchase , finally I bought 699 USD package for my daughter ,then , start quite and tow days not set up any class and no recommend teachers….. Now I frustrated to asked them to get refund , service going down …and who knows take how long can get my money back!
6 de junho de 2026
Avaliação não solicitada
Resposta da WuKong Education
Dear Alina,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We understand how frustrating this situation must have been for you and your family. We have already shared your situation with the relevant team to ensure it is reviewed promptly. We appreciate your patience and will work to address this as quickly as possible.
Best regards,
WuKong Customer Support Team
Good teacher and subscription experience
5 de junho de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for your kind feedback. We are glad to hear that you are satisfied with both the teacher and your subscription experience. It is our goal to provide a smooth learning journey with supportive teaching and clear service throughout. We truly appreciate your trust and look forward to continuing to support your child’s progress.
Best regards,
WuKong Customer Support Team
Resposta da WuKong Education
Dear customer,
Thank you for your feedback. We are delighted to hear that you enjoyed the games and homework. Our team is committed to making learning engaging and supportive for every student, and your kind words are very encouraging. We look forward to continuing to support your child’s growth and learning journey.
Best regards,
WuKong Customer Support Team
Teacher was very engaging and assessed…
Teacher was very engaging and assessed me well.
3 de junho de 2026
Resposta da WuKong Education
Dear Phyllis,
Thanks sincerely for your positive review. We’re delighted to know our teacher delivered lively classes and proper assessments. Your encouragement means a lot to our team and we remain committed to supporting you throughout your learning journey.
Best regards,
WuKong Customer Support Team
Staff was very helpful in everyway.
Staff was very helpful in everyway..
Everything was explained clearly.
Thank you very much..
31 de maio de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for your kind words and support. We’re glad our team delivered clear and thoughtful support for you. We truly appreciate your trust and look forward to continuing to support your child’s learning journey.
Best regards,
WuKong Customer Support Team
The teacher are really helpfull
The teacher are really helpfull , the very patiently teaching my kid with no basic mandarin at all.
22 de maio de 2026
Resposta da WuKong Education
Dear Customer,
Thank you for your warm feedback. We’re delighted our teachers can patiently guide your child. We truly value your trust and will keep offering thoughtful teaching.
Best regards,
WuKong Customer Support Team
Great planned lessons that absorb the…
Great planned lessons that absorb the child attention for over an hour .
Teacher with great kid skills.
Easy to contact
27 de maio de 2026
Resposta da WuKong Education
Dear Liz,
Thank you so much for your lovely feedback. We’re glad our lessons and teachers can keep your child engaged. It is also encouraging to hear that the communication has been smooth. It means a lot to us to earn your trust. We will keep working hard to support your kid’s growth.
Best regards,
WuKong Customer Support Team
I think the mixed operations were
I think the mixed operations were better to learn
28 de maio de 2026
Avaliação não solicitada
Resposta da WuKong Education
Dear Sofia,
Thank you for sharing your feedback with us. We truly value your thoughts, as it helps us understand what works best for your child’s learning journey. We appreciate your support and thank you for helping us grow. We will keep optimizing our courses for better learning experiences.
Best regards,
WuKong Customer Support Team
体验课和实际课程的水平差的很多
19 de maio de 2026
Resposta da WuKong Education
亲爱的家长，
感谢您的反馈！
非常抱歉给您造成的不好体验。我们已反馈您的问题并为您更换老师，希望能为您的孩子提供更好的学习体验。
后续您在学习过程中如果还有任何不适应的地方，也可以随时告诉我们，我们会继续帮您跟进和调整。
悟空客户支持部门
They don’t know the American test
Questions will get quickly answered, and the staffs will introduce the courses with details. If you have any questions you can go to any teacher to require help . They have a good team. I meet some problems and they solved for me.
19 de maio de 2026
Resposta da WuKong Education
Dear Customer,
Thanks for taking the time to share your feedback. We’re delighted to know our team offered timely replies and detailed course guidance. It’s our pleasure to help you solve problems. We will keep delivering reliable service.
Best regards,
WuKong Customer Support Team
Professional
Professional , and efficient team , always follow up with parents about kids study progress, and mark kid’s homework ,
9 de maio de 2026
Resposta da WuKong Education
Dear Ling,
Thank you so much for your kind words. We’re truly delighted to hear that you’ve found our team professional and efficient. Supporting students through consistent communication and thoughtful feedback is very important to us, and we’re glad to accompany your child throughout the learning journey. Your trust encourages us to keep growing alongside you and your child.
Best regards,
WuKong Customer Support Team
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