Typical online school. It depends on the expectation. Teaching quality is ok. Teachers are often changed in short notice and parents are expecting to share the link promoting the classes in rerurn to... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My 5 year old daughter absolutely loves her weekly Wukong lessons, she's made so much progress and has already had her first cognia certificate within 1 year. It's also great for a long time learner l... Ver mais
A empresa respondeu
Really good experience from the initial introduction to the trial lesson for my daughter, the report following the trial, and the final registeration for 25 classes plus promotions. The classes are d... Ver mais
A empresa respondeu
The app and lessons are fun. My daughter is very engaged the entire time and I like how the curriculum is setup. The review, the homework. The reminder to reinforce the learning.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.
Informações de contato
340 E Middlefield Rd, Mountain View, CA, 94043, Mountain View, Estados Unidos
- (628) 358-9588
- branding@wukongsch.com
- wukongsch.com
4,4
Excelente
978 avaliações
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wukong
Typical online school. It depends on the expectation. Teaching quality is ok. Teachers are often changed in short notice and parents are expecting to share the link promoting the classes in rerurn to get 'free' classes.
22 de abril de 2026
Resposta de WuKong Education
Dear Haiyan Song,
Thank you for sharing your honest feedback with us. We’re glad to hear that you find the teaching quality satisfactory, and we understand your concerns regarding teacher changes and promotional communications. Your feedback has been shared with the relevant team for review and internal follow-up as we continue working to improve stability and communication practices. WuKong values a consistent learning experience and respectful engagement with families, and we appreciate you bringing this to our attention.
Best regards,
WuKong Customer Support Team
Very good services
Very good services. Super easy to deal with via WeChat. Chinese one on one teachers are very good and professional.
10 de março de 2026
Resposta de WuKong Education
Dear Customer,
Thank you for your kind feedback. We’re glad to hear that communicating with our team via WeChat has been smooth and convenient for you. It’s also wonderful to know that you are satisfied with our one-on-one Chinese teachers and their professionalism. We truly appreciate your support and look forward to continuing to provide a seamless and high-quality learning experience for your family.
Best regards,
WuKong Customer Support Team
Teachers are great
Teachers are great, responsible. It’s easy to arrange for classes, flexible according to your schedule.
20 de abril de 2026
Resposta de WuKong Education
Dear Customer,
Thank you for your kind feedback. We’re glad to hear that you’ve had a positive experience with our teachers and that their professionalism and responsibility stood out to you. It’s also great to know that our flexible scheduling makes it easier for your family to plan lessons. We truly appreciate your support and look forward to continuing to provide a smooth and enjoyable learning experience.
Best regards,
WuKong Customer Support Team
The app and lessons are fun
The app and lessons are fun. My daughter is very engaged the entire time and I like how the curriculum is setup. The review, the homework. The reminder to reinforce the learning.
11 de abril de 2026
Resposta de WuKong Education
Dear Eva,
Thank you for your wonderful feedback. We’re so pleased to hear that your daughter stays engaged throughout her lessons and is enjoying both the app and the learning experience. It’s especially meaningful to know that the curriculum structure, including review, homework, and learning reminders, has been helpful for your family.
We truly appreciate your trust and look forward to continuing to support your daughter’s Chinese learning journey.
Best regards,
WuKong Customer Support Team
Resposta de WuKong Education
尊敬的家长，
感谢您的反馈！非常抱歉给您带来了不好的体验。若您愿意，希望可以提供更多具体信息，以便我们更有针对性地跟进，并且帮您解决相关问题。
感谢您一直以来的支持。
悟空客服团队
孩子们非常喜欢 老师教学模式新颖
14 de abril de 2026
Resposta de WuKong Education
亲爱的家长您好，
感谢您的认可与支持！很高兴听到孩子们喜欢我们的课程，这对我们来说是最大的鼓励。
我们一直致力于打造有趣且高效的教学方式，让孩子在轻松的氛围中爱上中文学习。期待孩子们在接下来的学习中持续进步、收获更多成长！
如有任何问题或需要帮助，欢迎随时与我们联系。
再次感谢您的支持与信任！
悟空客服团队
Sketchy pricing, Class quality not great,
Classes are expensive than other platforms and the teachers are not as experience as others. We bought a package that was good for 6 months I believe.
When they were selling their classes, they mentioned we will progress through a certain level, HSK 1-2-3 etc.
At the same time, their pricing structure is sketchy. They mentioned needed to share on social media to get the bonus class, which I did, then they said need to use the poster, I did, then they said sorry, you need to add more captions before it is eligible. I got many likes and views for them, but decided to remove the post just because of this behavior.
When my son had the class, the teacher would keep on speaking English (even though we ask them not to); they kept on reviewing and not advancing (not because my son was not able to), and their app wasn't working on our ipad, and asked me to give my phone to my son for his homework. Hello? that is why we got him his ipad.
We changed platforms and now my son is already in HSK 3 level classes (and again, is completely able to).
So I ended up paying more money than other platforms for a session, getting less classes and a bad English class instead of Chinese class.
If you are looking to learn Chinese, this is not the place.
And Wukong team, please stop harassing me in recommending people to you across platforms, I will not.
31 de agosto de 2025
Avaliação não solicitada
Resposta de WuKong Education
Hi Dina,
Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding teaching quality, class progression, and the use of English during lessons. Our goal is always to provide an immersive and effective Chinese learning experience, and it’s clear that we did not meet that standard in your case. This is something we take very seriously and are actively reviewing with our teaching team.
We also sincerely apologize for the frustration caused by the communication around our promotional activities. We understand how unclear or changing requirements can lead to a negative experience, and we are currently working on making these processes more transparent and consistent.
Regarding the technical issue on your iPad and the follow-up communications you received, we’re very sorry for the inconvenience and any discomfort caused. Your feedback has been shared internally to improve both our product experience and the way we communicate with our users.
We’re glad to hear that your son is continuing his Chinese learning journey and making great progress — that is always what matters most.
If you’re open to it, we would really appreciate the opportunity to look into your case further and learn more. Please feel free to reach out to us at [branding@wukongsch.com].
Thank you again for your honest feedback — it helps us improve.
Best regards,
WuKong Customer Support Team
Really good experience from the initial…
Really good experience from the initial introduction to the trial lesson for my daughter, the report following the trial, and the final registeration for 25 classes plus promotions. The classes are delivered online with wrapped-around learning materials on the website. Pretty well-designed learning environment. Will see how it goes as we just commenced the journey with Wukong. At least based on the experience so far, we would highly recommend! :)
12 de abril de 2026
Resposta de WuKong Education
Hi Christina，
Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that you had a positive experience from the initial introduction all the way through to registration — it truly means a lot to us.
We’re especially glad that you found our learning environment and materials well-designed, as our goal is to provide a smooth and engaging experience for both parents and students from day one.
As your daughter continues her journey with us, we’ll do our very best to ensure consistent progress and an enjoyable learning experience every step of the way.
Thank you again for your trust and recommendation — we’re excited to be part of your child’s Chinese learning journey!
Best regards,
WuKong Customer Support Team
Great class
Hi
Aydin’s first class was so good he enjoyed it. Teacher was really friendly and humble.
5 de abril de 2026
Resposta de WuKong Education
Dear Samreen,
Thank you for your lovely feedback! We’re so glad Aydin enjoyed his first class — a great start makes all the difference!
Our teachers always strive to be friendly and supportive, and we’re happy to hear that came through. Looking forward to seeing Aydin continue his learning journey with us!
Best regards,
WuKong Customer Support Team
Resposta de WuKong Education
Dear Customer eileeney,
Thank you for sharing your feedback with us. We’re sorry to hear about your experience with scheduling, and we understand how important it is to have flexible and convenient class times.
We also appreciate your comment regarding lesson completion. Ensuring that each lesson is delivered fully and effectively is very important to us, and we will share your feedback with our teaching team for further review and improvement.
Please feel free to reach out to us directly【branding@wukongsch.com】—we’d be happy to help find a more suitable schedule and ensure a better learning experience for your child.
Best regards,
WuKong Customer Support Team
Adult learning Chinese
I like WuKong Education for their flexibility, high-quality teachers and overall fun experience while learning Chinese. I am over 40, it is not easy but I still enjoy it.
1 de abril de 2026
Resposta de WuKong Education
Dear Giusti,
Thank you so much for your kind words and for sharing your learning journey with us! We’re truly delighted to hear that you enjoy the flexibility, our teachers, and the overall learning experience at WuKong.
It’s especially inspiring to see your dedication to learning Chinese—no matter the age, taking on a new language is a wonderful achievement, and we’re so glad to be part of your journey. Keep going, you’re doing amazing!
We look forward to continuing to support you and making your learning experience even more enjoyable.
Best regards,
WuKong Customer Support Team
Resposta de WuKong Education
亲爱的用户家长，
非常感谢您的认可和分享！很高兴听到您觉得课程有趣、老师有推动力，也很开心孩子能够喜欢我们的课堂，这对我们来说真的非常重要。
同时也感谢您对咨询和服务体验的肯定，我们一直希望让每一位家长从了解课程开始就能感受到轻松和安心。
能够陪伴孩子一起成长、看到他们的进步，是我们最欣慰的事情。未来我们也会继续努力，带来更好的学习体验！
再次感谢您的支持与信任！
悟空客服团队
Engaging for my 4 year old
Engaging for my 4 year old
And just long enough to stay engaged. The teacher is fun!
29 de março de 2026
Resposta de WuKong Education
Dear Customer,
Thank you so much for sharing your feedback! We’re especially happy to hear that your child is able to stay focused and engaged throughout the lesson—that truly means a lot to us.
Seeing children enjoy learning while making progress is exactly what we hope for, and it’s incredibly rewarding to know your child is benefiting from the experience. We’re also glad to hear that the lesson length works well and keeps your little one engaged.
Thank you again for your support—we look forward to seeing your child continue to grow and thrive with WuKong!
Best regards,
WuKong Customer Support Team
Staff is helpful but teachers selection…
Staff is helpful but teachers selection is limited
6 de abril de 2026
Resposta de WuKong Education
Dear Customer,
Thank you for sharing your honest feedback with us. We’re glad to hear that our staff has been helpful during your experience, and we truly appreciate your recognition of their support. We also understand your concern about the limited teacher selection, and your feedback has been shared with the relevant team as we continue working to expand and optimize our teaching resources. Your input helps us improve and provide a better learning experience for families.
Best Regards,
WuKong Customer Support Team
Overall expirence was great
Overall expirence was great. Very interactive and prompt responses and great customer service
31 de março de 2026
Resposta de WuKong Education
Dear Customer,
Thank you for your wonderful review! We’re delighted to hear that your overall experience with WuKong has been great and that you found our team responsive and supportive throughout the process. Providing interactive learning experiences and timely customer support is always a priority for us. We truly appreciate your trust and look forward to continuing to support your child’s learning journey.
Best Regards,
WuKong Customer Support Team
Resposta de WuKong Education
Dear Customer,
Thank you for your kind review! We’re glad to hear that you had a good experience with WuKong. Providing a smooth and enjoyable learning journey for families is always our goal. We truly appreciate your support and hope to continue bringing positive learning experiences to your child.
Best Regards,
WuKong Customer Support Team
Terrible sales tactic using children.
Terrible sales tactic using children.
At the Glen Shopping Centre in Melbourne, a staff member from Wukong Education approached my 4-year-old daughter and gave her a balloon, saying it was free. When I declined to sign up, they took the balloon back from her, leaving her visibly upset and in tears.
Using young children this way to pressure parents into signing up is completely inappropriate and unprofessional. I would strongly discourage others from engaging with this company.
6 de abril de 2026
Avaliação não solicitada
Resposta de WuKong Education
Dear Michelle S. ,
Thank you for your review. We are sorry that your experience at The Glen Shopping Centre did not meet your expectations and are deeply concerned about the situation you described, especially regarding the interaction involving your child. We have informed the corresponding department and management team regarding your feedback for further review and internal follow-up. WuKong values respectful and appropriate engagement with families, and feedback like yours is important for us to continuously improve our service and staff management.
Best Regards,
WuKong Customer Support Team
Very organized and very responsive in…
Very organized and very responsive in communications in exploring the program and doing the trial lessons. Teachers were professional and tools used are top notch
30 de março de 2026
Resposta de WuKong Education
Dear K LEE,
Thank you for your thoughtful feedback. We’re glad to hear that the trial experience felt well-organized and that communication with our team was responsive and smooth throughout the process. It’s also wonderful to know that our teachers and learning tools left a strong impression on you. We truly appreciate your support and hope to continue providing a positive and professional learning journey for your child.
Best Regards,
WuKong Customer Support Team
So impressed by the organization
So impressed by the organization, lesson plans and interactive teaching style of Wukong. The quality of teachers are high and the teachers have figured out a way to make each lesson fun and exciting. I would recommend WuKong education to anyone interested in learning Chinese.
25 de março de 2026
Resposta de WuKong Education
Dear Kristen,
Thank you for your wonderful feedback and recommendation. We’re truly happy to hear that you are impressed by WuKong’s lesson organization, interactive teaching style, and the quality of our teachers. Creating fun and engaging Chinese learning experiences for children is always our goal, and your recognition encourages us to keep improving. We sincerely appreciate your trust and support in recommending WuKong to other families.
Best Regards,
WuKong Customer Support Team
The teacher is good and engaging
The teacher is good and engaging. My child really enjoys learning Chinese.
27 de março de 2026
Resposta de WuKong Education
Dear Cynthia,
Thank you for your kind review! We’re glad to hear that your child enjoys learning Chinese and finds the teacher engaging and supportive. Helping children build interest and confidence in learning is something WuKong values deeply. Your encouragement means a lot to our teaching team as we continue to create enjoyable and meaningful learning experiences.
Best Regards,
WuKong Customer Support Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.