التذكره قيمتها الحقيقيه كانت84 يورو وبيعت لي ب 176 يورو اي السعر كان غير منطقي ورد على اتمام عملية الشراء وتجهيز التذكره اخذ وقت طويل وموقع في الملعب كان سيء الرجاء منكم الشفافيه قبل بيع اي تذكره وشك... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Super goede ervaring met dit bedrijf. Tickets voor Lazio Roma tegen Atalanta Bergamo gekocht. Deze kregen we een paar dagen voor de wedstrijd via de mail binnen. Uiteindelijk door omstandigheden nog e... Ver mais
A personal data request is too much pushy: you will need to provide us with the below information within 24 hours so we can deliver your ticket(s) without any delay. Failure to provide us with the at... Ver mais
A empresa respondeu
Pleasantly surprised. Searched online for various companies and decided to go with 1boxoffice. Slightly nervous ordering from an online company but tickets were sent as promised. Seats were decent vie... Ver mais
Detalhes da empresa
Escrito pela empresa
1BoxOffice is a leading global online ticket marketplace specialising in premium and hard-to-find event tickets for football, sports, and live entertainment worldwide. We help fans buy event tickets online securely and with confidence, connecting them to unforgettable live experiences at major stadiums, arenas, and venues across the globe. At 1BoxOffice, we make it easy to purchase football tickets online for some of the world’s most in-demand teams, including Arsenal, Chelsea, Liverpool, Manchester City, Manchester United, Tottenham Hotspur, FC Barcelona, Real Madrid, Juventus, AC Milan, and Benfica. Whether you are looking for last-minute match tickets or planning ahead for a big fixture, our platform provides access to a wide selection of seats for domestic and international matches. We also offer tickets for the biggest football competitions, including the English Premier League, UEFA Champions League, Europa League, FA Cup, La Liga, Serie A, Bundesliga, and the World Cup. From league clashes and cup finals to European nights and international tournaments, 1BoxOffice helps fans experience football live, no matter where they are in the world. Beyond football, 1BoxOffice is a trusted destination for major sporting and entertainment events, including Formula 1 (F1), Tennis tournaments, Boxing, UFC, fireworks displays, and special live events. Our extensive network of verified sellers allows us to provide access to events that are often sold out or difficult to obtain through primary channels. We are committed to delivering a smooth, transparent, and secure ticket-buying experience. Our user-friendly platform, secure checkout process, and dedicated customer support ensure peace of mind from purchase to event day. Whether you are a lifelong supporter, a travelling fan, or looking for a unique live experience, 1BoxOffice is here to help you get closer to the action. Join thousands of customers worldwide who trust 1BoxOffice to buy tickets online for football matches, sports events, and live entertainment — and turn unforgettable moments into lasting memories.
Informações de contato
London, Reino Unido
- sales@1boxoffice.com
- www.1boxoffice.com
3,8
Muito Bom
328 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Horrible service.
Horrible service.
Dont spend your money on them.
Ordered two tickets and paid insurance as wasnt sure i could make it for health reason.
Two days later asked for a refund and after filling of documents and 10 days back and forth they emailed today that i have to redo the claim with another agency.
Not only not using them ever but will file a legal claim with them
16 de setembro de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear,
Thank you for your feedback. We're very sorry to hear about your experience. However, we would like to clarify that the issue you’ve encountered seems to stem from the insurance provider, not directly from 1BoxOffice. The refund process and any claims related to cancellations are managed by the insurance company, and we unfortunately have no control over their procedures or response times.
That said, we understand how frustrating this situation has been for you, and we would be happy to assist in following up with the insurance provider to ensure your case is being handled correctly. Please feel free to reach out to our team, and we’ll do our best to help expedite the process.
We value your business and hope to resolve this matter as swiftly as possible.
Best regards
1BoxOffice Customer Service Team
Very smooth experience
Very smooth experience, also the customer service was very reactive
25 de agosto de 2024
Resposta da 1BoxOffice
Dear Pierre,
Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a smooth and hassle-free experience and we look forward to helping you with future events!
Best regards
1BoxOffice Customer Service Team
I bought two tickets
I bought two tickets, I came to the stadium and my ticket didn't work, the Italians didn't even want to talk to me, but when I said that I bought both my wife and mine at the same time, they scanned her and luckily for her the light turned green and it worked, then they checked us in the row on the side they stood and called somewhere, took a picture of the ticket, checked it several times, finally they let us in, but they didn't take a single scanner. I already thought that I wouldn't get there for the match
28 de agosto de 2024
Resposta da 1BoxOffice
Dear Viktor,
Thank you for sharing your experience. We’re truly sorry to hear about the difficulties you faced at the stadium.
It’s important to note that the tickets we provided were valid, as they allowed you and your wife entry to the game. It seems the issue may have been related to the stadium staff’s handling and communication, which unfortunately, is beyond our control. We understand how frustrating this must have been, but from our side, we ensured that your tickets were delivered on time and were valid for entry.
Additionally, we provide an emergency contact number to all our customers for any urgent issues, but we didn’t receive any calls or emails regarding this matter during the event. We would have been happy to assist you directly in real-time if we had been made aware.
We appreciate your understanding and hope this clarifies the situation.
Best regards
1BoxOffice Customer Service Team
Thank you so much
27 de agosto de 2024
Resposta da 1BoxOffice
Dear Abou Bakr,
We're delighted you enjoyed the match and look forward to helping you with future events!
Best regards
1BoxOffice Customer Service Team
Overpriced tickets for really poor seats
25 de maio de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear Paul,
Thank you for your feedback. We understand your concerns regarding the price and seating.
Please note that ticket prices are set by the sellers and can fluctuate based on market value at the time of purchase.
Regarding your seating, the tickets provided should align with the ticket category you purchased. If this wasn’t the case, we’d be happy to investigate further. Please reach out to us at help@1boxoffice.com with your details, and we’ll look into this for you.
We appreciate your understanding and hope to assist you further.
Best regards
1BoxOffice Customer Service Team
Catastrophic
Catastrophic, places in the stadium were not located where we expected and 1 place was not existing (there was a concrete post instead).
We had to watch part of the game sitting on stairs until a security man find us some other seats.
The website didn't accept to enter into the matter for any compensation.
27 de abril de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear,
Thank you for sharing your feedback. We’re very sorry to hear about the seating issues you encountered during the event.
We understand how disappointing it must have been to find that one of the seats was obstructed. Unfortunately, stadium layouts and infrastructure can sometimes present unexpected challenges that are outside of our control. However, we’re glad that the security team was able to assist you in finding alternative seating.
We aim to ensure that all our customers have a great experience, and if there were any issues with your seating category, we encourage you to reach out to us directly at help@1boxoffice.com. We take all customer concerns seriously, and we’re here to help investigate these matters further.
Best regards
1BoxOffice Customer Service Team
I made my first purchase a year ago and …
I made my first purchase a year ago and have made many more since. Always been smooth and a website I now go to with trust and not having to think about the process.
I have messaged customer services with a few questions and it has always been efficient and informative.
It would be great if a loyalty system was put in place for us returning customers ☺️
22 de agosto de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Thank you so much for your continued trust and loyalty! We’re thrilled to hear that your experiences with us have been smooth and that our customer service has been helpful and efficient. It’s customers like you who make what we do so rewarding.
We appreciate your suggestion about a loyalty system, and I’ll be sure to pass it along to our team. We’re always looking for ways to improve and reward our returning customers.
Thank you again for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
Great help with an issue
Great help with an issue , and we enjoyed the event
10 de agosto de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Thank you for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
A personal data request is too much…
A personal data request is too much pushy: you will need to provide us with the below information within 24 hours so we can deliver your ticket(s) without any delay. Failure to provide us with the attendee information may result in undeliverable tickets and no refund will be provided - what the hack?? I’m on vacation right now. These are E-tickets! E!!
14 de agosto de 2024
Resposta da 1BoxOffice
Dear,
Thank you for your review and for sharing your concerns.
I understand that the request for attendee information might seem stringent, especially while you're on vacation. However, we would like to clarify that in certain countries, including where this event is taking place, it is a legal requirement for all tickets to be personalised with the attendees' details. This is why we request information such as full names, dates of birth, and nationality.
Unfortunately, without this information, we are unable to deliver your tickets, as they must comply with these regulations. We request that the details be provided within 24 hours to ensure that there are no delays in ticket delivery. Failure to do so could result in undeliverable tickets, and due to the legal requirements, we would not be able to offer a refund.
We would like to apologise for any inconvenience this may cause and appreciate your understanding in this matter.
Thank you again for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
Thank you for your honesty.
30 de julho de 2024
Resposta da 1BoxOffice
Dear Ali,
Thank you for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
جيد جدا نتمنى الحصول على تذكرةمباراة …
جيد جدا نتمنى الحصول على تذكرةمباراة اسبانيا مع انجلترا مجانا اليوم من الشركة الجيدة جدا
29 de junho de 2024
Extremely satisfied with services…
Extremely satisfied with services rendered. Timely, cost efficient and professional.
3 de julho de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear Olakunie,
Thank you again for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
5 star service
Was such great service from start to finish and went to the extra mile to get us the best seats we had the best night can not recommend enough.
22 de junho de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear Samantha,
Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience from start to finish and that you enjoyed the best seats for your night out. Going the extra mile for our customers is what we strive for, and it’s wonderful to know it made a difference for you.
We truly appreciate your recommendation and look forward to helping you create more unforgettable experiences in the future!
Best regards
1BoxOffice Customer Service Team
Would recommend
Everything was perfect using 1BoxOffice, from purchase to delivery. Had bad experiences with other ticket sites, but would recommend 1BoxOffice to anyone looking to purchase tickets to events.
30 de junho de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear Charlie,
Thank you so much for your kind words and recommendation! We’re delighted to hear that everything was perfect from purchase to delivery. It’s especially gratifying to know that we could provide you with a positive experience after your challenges with other ticket sites.
We truly appreciate your trust in 1BoxOffice and look forward to serving you again for your future events!
Best regards
1BoxOffice Customer Service Team
Resposta da 1BoxOffice
Dear Mark,
Thank you for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
Great service
Great service, received the tickets really quickly, communication was quick and smooth, would definitely use again. Great tickets which were same price as original with a reasonable booking fee on top. Was sat 4th row from the front on the halfway line
20 de junho de 2024
Avaliação não solicitada
Never buy on this site Web
Never buy on this site Web. I lost 500+ €.
4 de maio de 2024
Avaliação não solicitada
Received email insturctions a week…
Received email insturctions a week before the Euros on how download the tickets very simple and assuring, ordered 3 tickets but the tickets were not together, 2 tickets seated together and 1 ticket on its own, but was only 1row below so was able to make it work.
18 de junho de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear Zack,
Thank you for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
Customer support teams on hand to…
Customer support teams on hand to answer queries. My digital ticket arrived around a week before the game. Spot on.
16 de junho de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear Ian,
Thank you for your feedback and support. We look forward to serving you for many more years to come!
Best regards
1BoxOffice Customer Service Team
I bought the tickets for the EURO 2024 game Belgium-Romania - what a disaster!…
I bought the tickets for the EURO 2024 game in February. Ticket delivery was supposed to be 48-24h before the event. I received them 40min before the event. I needed to talk and exchange messages for hours with the to finally get the tickets. So so much stress involved, which made the whole experience really bad. On the day of the event I spent 3h on calls and message exchanges with them to get the tickets, instead of enjoying a beer with friends before the game. Incredible level of stress involved!
As a good point, they upgraded our tickets from category 3 to 2. To note that the price I paid for tickets was twice the official one.
I would not recommend it as they are not reliable, so will never buy again with them!
22 de junho de 2024
Avaliação não solicitada
Resposta da 1BoxOffice
Dear Paul,
Thank you for taking the time to share your experience with us.
We sincerely apologize for the stress and inconvenience you encountered on the day of the event. While we strive to deliver tickets within the 48-24 hour window as a guideline, there are rare unforeseen circumstances that can lead to delays. We understand how this impacted your experience, and we're truly sorry for the frustration it caused. To help make up for the delay, we upgraded your tickets from Category 3 to Category 2, and we hope this enhanced your overall experience at the game.
Regarding the pricing, we want to clarify that as a ticket marketplace specialising in sold-out football events, the tickets you purchased were officially sold out. Our platform allows trusted sellers to offer these high-demand tickets at a reasonable price, which is why you were able to secure them through us.
We appreciate your feedback, and we’ll continue working to improve our service. We hope you’ll reconsider us in the future, and we’re grateful for your understanding.
Best regards
1BoxOffice Customer Service Team
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