1BoxOffice Avaliações 

328
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

التذكره قيمتها الحقيقيه كانت84 يورو وبيعت لي ب 176 يورو اي السعر كان غير منطقي ورد على اتمام عملية الشراء وتجهيز التذكره اخذ وقت طويل وموقع في الملعب كان سيء الرجاء منكم الشفافيه قبل بيع اي تذكره وشك... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Super goede ervaring met dit bedrijf. Tickets voor Lazio Roma tegen Atalanta Bergamo gekocht. Deze kregen we een paar dagen voor de wedstrijd via de mail binnen. Uiteindelijk door omstandigheden nog e... Ver mais

Avaliado com 4 de um total de 5 estrelas

A personal data request is too much pushy: you will need to provide us with the below information within 24 hours so we can deliver your ticket(s) without any delay. Failure to provide us with the at... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised. Searched online for various companies and decided to go with 1boxoffice. Slightly nervous ordering from an online company but tickets were sent as promised. Seats were decent vie... Ver mais

Detalhes da empresa

  1. Venda de Ingressos para Eventos

Escrito pela empresa

1BoxOffice is a leading global online ticket marketplace specialising in premium and hard-to-find event tickets for football, sports, and live entertainment worldwide. We help fans buy event tickets online securely and with confidence, connecting them to unforgettable live experiences at major stadiums, arenas, and venues across the globe. At 1BoxOffice, we make it easy to purchase football tickets online for some of the world’s most in-demand teams, including Arsenal, Chelsea, Liverpool, Manchester City, Manchester United, Tottenham Hotspur, FC Barcelona, Real Madrid, Juventus, AC Milan, and Benfica. Whether you are looking for last-minute match tickets or planning ahead for a big fixture, our platform provides access to a wide selection of seats for domestic and international matches. We also offer tickets for the biggest football competitions, including the English Premier League, UEFA Champions League, Europa League, FA Cup, La Liga, Serie A, Bundesliga, and the World Cup. From league clashes and cup finals to European nights and international tournaments, 1BoxOffice helps fans experience football live, no matter where they are in the world. Beyond football, 1BoxOffice is a trusted destination for major sporting and entertainment events, including Formula 1 (F1), Tennis tournaments, Boxing, UFC, fireworks displays, and special live events. Our extensive network of verified sellers allows us to provide access to events that are often sold out or difficult to obtain through primary channels. We are committed to delivering a smooth, transparent, and secure ticket-buying experience. Our user-friendly platform, secure checkout process, and dedicated customer support ensure peace of mind from purchase to event day. Whether you are a lifelong supporter, a travelling fan, or looking for a unique live experience, 1BoxOffice is here to help you get closer to the action. Join thousands of customers worldwide who trust 1BoxOffice to buy tickets online for football matches, sports events, and live entertainment — and turn unforgettable moments into lasting memories.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

328 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(328)

42 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service I did make a mistake…

Excellent service I did make a mistake I gave wrong email address it was easy contacting customer service on WhatsApp even late hours they solve my problem very easy highly recommend this company. I previously bought two tickets Albania VS Italy and also bought four more tickets. Albania vs Spain.

24 de junho de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Dear Ermal,

Thank you so much for your kind words and recommendation! We're thrilled to hear that our customer service team was able to quickly resolve the issue with your email address, even during late hours. It's great to know that you've had a positive experience with us not just once, but multiple times, for both the Albania vs. Italy and Albania vs. Spain matches.

We truly appreciate your trust in us and look forward to helping you with your future ticket needs!

Best regards,
1BoxOffice Customer Service Team

Avaliado com 5 de um total de 5 estrelas

It was phenomenal

We were given amazing seats for the game, service was on point and the team was super helpful. Watched the Spain v Croatia game, and then England v Serbia - next up, Spain v Italy!

Thank you for such an amazing experience.

15 de junho de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Dear Dina,

Thank you for your fantastic review! We're thrilled to hear that you had a phenomenal experience and enjoyed amazing seats for the games. It’s great to know that our service met your expectations and that our team was able to assist you effectively.

We’re grateful for the opportunity to be part of your incredible football journey. Thank you for choosing us, and we look forward to making your next experience just as amazing!

Best regards,
1BoxOffice Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Was incredible

Was incredible, the tickets for Spains opening game were 9/10 but for the England v Serbia game they was the best tickets iv ever had, we was row 8 and Jude slid in front of us when he scored to top it off!

Can’t wait for Spain v Italy tomorrow!

16 de junho de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Dear Andrew,

Thank you for your fantastic review! We're thrilled to hear that you had a phenomenal experience and enjoyed amazing seats for the games. It’s great to know that our service met your expectations and that our team was able to assist you effectively.

We’re grateful for the opportunity to be part of your incredible football journey. Thank you for choosing us, and we look forward to making your next experience just as amazing!

Best regards,
1BoxOffice Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Waited on tickets to virtually last hour…

Waited on tickets to virtually last hour before the game. I was emailing them for a month on where my tickets are, always just promises - next week, 48 hours before, 24 hours before, then on game night etc. Very stressful, as this game involved hotels and plane tickets. At the end I got the tickets, but they were a lot worse than the one promised. They have in their own terms 25% refund in this case, based on the purchase value, not game night value - they are reselling tickets up to the last moment, which is a reason for getting them so late.

20 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Is absolutely a scam website as I paid…

Is absolutely a scam website as I paid £2117 for a champions league final and travelled all the way to Wembley and didn’t receive the ticket, I contacted them several times before kick off and they said to me I will receive it shortly but I didn’t and had to travel back home, I asked for a refund and they replied that I will get the refund within 5 working days and it’s has been over 8 working days without a refund, they are not responding to my email anymore.
AVOID BUYING FROM THEM.
TOTALLY A SCAM!!!!!!

31 de maio de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Dear Alfred,

We sincerely regret to hear about your dissatisfaction regarding your recent ticket purchase.

Our dedicated customer service team remained in constant communication with you, providing assistance and addressing any queries or concerns you had. We take pride in our commitment to exceptional service and ensuring that our customers are supported throughout their purchasing journey.

Your refund has been processed from our side and should be with you shortly if not currently credited on to your payment card.

We appreciate your understanding and patience in this matter. Should you require further clarification or assistance, please don't hesitate to reach out to us. Your satisfaction remains our top priority.

Warm regards
1BoxOffice Team

Avaliado com 4 de um total de 5 estrelas

I bought the fa cup final tickets on…

I bought the fa cup final tickets on match day and it delivered after 2 hours and it was legit which I glad. Will defo use 1boxoffice next time. The only cons are the price were quite high other than that it was all smooth .

25 de maio de 2024
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Ryan,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team and motivate us to keep providing excellent service.

Ticket prices are set by sellers and not by us, we only charge a small fee to help run our online platform and to provide excellent customer service!

We look forward to serving you again soon!

Best regards,
1BoxOffice Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Quick and easy.

Prompt and easy communication, very helpful when we made a mistake and sorted or issue out quickly.

7 de junho de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Billy,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team and motivate us to keep providing excellent service.

We look forward to serving you again soon!

Best regards,
1BoxOffice Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Denied Refund

Allowed my ticket transfer to be canceled before I could accept. Will not refund and blaming it on me for not accepting the tickets in a short time frame. 1BoxOffice contacted me 15 minutes before the tickets were canceled. Someone in the ticketing industry should understand that cell service is difficult at a match of 100k people. I paid for the ticket, I can accept it whenever I please.

They will not refund. Shady.

1 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Incredible

All as promised, ticket delivered day before game. Ticket was expensive but I got it to the first row at Bernabeu and gave high five to Tony Kross on his last game. Incredible

25 de maio de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Lukasz,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team and motivate us to keep providing excellent service.

We look forward to serving you again soon!

Best regards,
1BoxOffice Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Completely paperless entry for an…

Completely paperless entry for an international person.

5 de maio de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Hi Kalyan,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team and motivate us to keep providing excellent service.

We look forward to serving you again soon!

Best regards,
1BoxOffice Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, can just recommend for major events. Enjoyed the champions league final greatly thanks to 1box

1 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very bad experience

Very bad experience.
Bad customer service.
Losing a big amount of money without anything.

2 de maio de 2024
Avaliação não solicitada
logotipo da 1BoxOffice

Resposta da 1BoxOffice

Dear Lubna,

We sincerely regret to hear about your dissatisfaction regarding your recent ticket purchase.

Your tickets for Chelsea vs Tottenham was delivered successfully to you ahead of the match date and throughout this process, our dedicated customer service team remained in constant communication with you, providing assistance and addressing any queries or concerns you had. We take pride in our commitment to exceptional service and ensuring that our customers are supported throughout their purchasing journey.

Given the circumstances outlined above, we believe it is unfair to judge our service negatively. The tickets delivered to you were in accordance with your order specifications.

Warm regards
1BoxOffice Team

Avaliado com 5 de um total de 5 estrelas

Europa League Final. No need to worry 100% legit

I was very hesitant at first to purchase tickets from the website, but after reading a few reviews I did it. I was nervous while waiting to receive the tickets but the customer service was excellent and answered all the questions I had and made sure that I was ready to receive the tickets. Roughly 24 hours prior to the game I received the tickets just as they said I would and I had a great experience at the game.
I can confirm they are 100% legit and I would recommend them. If you wish to ask me any questions about my experience please just ask. I will be purchasing tickets again in the future

22 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

I booked two tickets for the Champions League semi-final in Madrid on the 8th of May 2024: Real Madrid vs. Bayern in Madrid. I traveled with my son without knowing if I will get the tickets or not and was scared honestly. I got the e-tickets on the same day around noon. entered the stadium and not sure that the QR code will pass honestly. BUT all went well without any issue. Great experience! We have lived a super remontada and an amazing evening at the Santiago Bernabéu.
The price is super expensive seeing the real price of the ticket, but other than that all went as promised. Thank you 1BoxOffice.

8 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

This was my first time using any ticket resale website and 1BoxOffice was great! Everything was simple and I even got an upgrade when my original ticket became unavailable.

7 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We arrived earlier to the match to be…

We arrived earlier to the match to be sure there would be no problem with the tickets. When we tried to pass the QR code, it said « ticket cancelled ». We contacted the site by Whatsapp, they answered by text pretty quickly and found us other replacement who where much better than the first one. For free. And the game was awesome. The guy was really nice and patient. I highly recommand them.

7 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Got tickets on Time first review on this app but really had nice seats on same side as requested for Tottenham vs filth game!! Thx for this experience

26 de abril de 2024
Avaliado com 4 de um total de 5 estrelas

Minor issues but great customer service!

I was very suspicious at first since I bought two tickets for Arsenal - Bournemouth and didn’t receive an order confirmation (nor the tickets). It was very hard to find contact information and the contact form on the website didn’t work. However, when I finally found an email address and whatsapp number (from terms & conditions site) I got answers quickly. The customer service team eventually solved the problem really well and fast and we got the tickets to the match on time and got into the stadium with no problem!

4 de maio de 2024
Avaliação não solicitada

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