5poundstuff.com Avaliações 8.276

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Not the first shopping with them but same problem. Parcel is delivered in partially ripped boxes! Sometimes put together or enlarged by adding extra pieces from different boxes or gaps are covered in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wish other on line shopping was as pleasant as it is with 5poundstuff.Nice items of good quality at remarkably low prices.Excellent communication and very fast no messing delivery.What more could on... Ver mais

Avaliado com 2 de um total de 5 estrelas

Cancelled order. I have given two star because I have been given an automatic refund. However I don't expect an item advertised, that I can purchase to be put of stock, particularly after receiving a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great website with not only a large selection of items, but also at incredible prices too. I was delighted with my purchase and loved everything. Just one pair of jeans too big and I emailed Ol... Ver mais

Detalhes da empresa

  1. Loja de Descontos
  2. Loja de artigos para reforma residencial
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 68% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Products were so cheap that I thought…

Products were so cheap that I thought they would end up a waste of money, but because they were so reasonably priced that I took a chance, and I'm SO glad I did the garments were all the correct size, and I'm a xxl so it's important that the sizes are on point, and they were but also they were the same quality of other comparable goods that I have paid almost twice as much for. Very happy and I would recommend this company to anyone...

29 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

Delivered quickly , one item was missing, not sure if the bag was damaged in transit. Contacted customer service who were very helpful especially Oliver, the item was added to my next order at my request and arrived safely the next day. Would thoroughly recommend, the communication was excellent.

22 de dezembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Long John thermals are too small

Long John thermals are too small. Stated for 33” leg but I am a 32” and they reach halfway down the calf.

19 de novembro de 2025
Avaliação não solicitada
logotipo da 5poundstuff.com

Resposta da 5poundstuff.com

Hi,

Thank you for taking the time to leave feedback. I am incredibly sorry to hear that the Long Johns were so poorly sized.
If the product is stated for a 33” leg, it should absolutely fit a 32” leg comfortably. Hearing that they only reach halfway down your calf suggests that this pair was likely mislabeled or had a serious manufacturing defect. This is certainly not the fit we intended.
You do not need to go through the hassle of returning them. I have issued a full refund to your original payment method immediately.
I apologize for the inconvenience and the cold ankles!

Best regards,

Avaliado com 1 de um total de 5 estrelas

Follow on from previous review

Follow on from previous review. I was told to message the company again and I would be provided with a full refund and shipping costs and the matter would be investigated. Despite three further emails, I am being ignored. I wouldn't usually fight this hard for a full refund, however it is money from a u12 football team I run and we work hard to fundraise for every penny!

4 de novembro de 2025
Avaliação não solicitada
logotipo da 5poundstuff.com

Resposta da 5poundstuff.com

Hi,

I am mortified to read this. It is completely unacceptable that you were promised a resolution and have subsequently been ignored—especially after sending three follow-up emails.

Knowing that these funds belong to a U12 football team and represent hard fundraising work makes our failure to respond even more disappointing. We sincerely apologize to you and the team for the added stress we have caused.

I want to resolve this right now. Please reply to this review with your Order Number (or DM us directly), and I will personally ensure the full refund and shipping costs are processed today. I will also be looking into why your previous emails were missed to ensure this doesn't happen again.

Thank you for fighting for your team, and I am sorry we made it this hard.

Avaliado com 1 de um total de 5 estrelas

Did not deliver

Did not deliver

27 de outubro de 2025
logotipo da 5poundstuff.com

Resposta da 5poundstuff.com

Hi,
I am very sorry to hear that you have not received your order. We take delivery reliability seriously, and I want to investigate exactly what went wrong here—whether this was a courier issue or an error on our end.

Please reply to this review or email us at info@5poundstuff.com with your Order Number. We will track the package immediately and, if it is lost, we will issue a replacement or a full refund right away.
Best Regards

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