Not the first shopping with them but same problem. Parcel is delivered in partially ripped boxes! Sometimes put together or enlarged by adding extra pieces from different boxes or gaps are covered in... Ver mais
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Veja o que dizem as avaliações
I wish other on line shopping was as pleasant as it is with 5poundstuff.Nice items of good quality at remarkably low prices.Excellent communication and very fast no messing delivery.What more could on... Ver mais
Cancelled order. I have given two star because I have been given an automatic refund. However I don't expect an item advertised, that I can purchase to be put of stock, particularly after receiving a... Ver mais
A empresa respondeu
Great website with not only a large selection of items, but also at incredible prices too. I was delighted with my purchase and loved everything. Just one pair of jeans too big and I emailed Ol... Ver mais
Detalhes da empresa
- Loja de Descontos
- Loja de artigos para reforma residencial
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
5poundstuff is your online shopping destination for latest fashion clothing and accessories at bargain prices. We firmly believe that exceptional quality shouldn’t cost the earth. We take great pride in offering thousands of customers the items they love for less, with absolutely no compromise on quality or style. We source the world to bring you everything you could possibly imagine, for amazingly low prices. We pride ourselves in offering exceptional customer quality and staying one step ahead of trends, meaning you can get the look you love for less. Because we work immensely hard to frequently bring you the best for less, our website is updated on a daily basis to ensure it is continuously stocked with hidden gems you won’t be able to resist getting your hands on. Keep your eyes peeled on our social media platforms and check our site daily for announcements on our latest arrivals.
Informações de contato
Ronald Gorton Center, Castlemere Street, OL11 3SW, Rochdale, Reino Unido
- 01706355490
- info@5poundstuff.com
- www.5poundstuff.com
4,1
Muito Bom
8 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great value mens and women's loungewear…
Great value mens and women's loungewear purchased at clearance prices
24 de setembro de 2025
Amazing clothing
The hoodies are great material and wash brilliant! The service is amazing and I have always received my order within 4 days of ordering!
24 de setembro de 2025
Extortionate delivery prices......
7 de outubro de 2025
Avaliação não solicitada
Resposta da 5poundstuff.com
Hi,
Thank you for your feedback, and we're sorry to hear you found our delivery prices high. We understand how important affordable shipping is. To clarify, our shipping charges are calculated based on the weight of the items, as outlined on our website, and we split costs for multiple items to keep fees as fair as possible. However, we’re sorry this felt excessive in your case.
We’re reviewing our shipping structure to ensure it remains competitive and transparent.
Best Regards
Great quality clothing at exceptional 👌…
Great quality clothing at exceptional 👌 low prices.
24 de setembro de 2025
Quality stuff prompt delivery10/10
24 de setembro de 2025
No free rrturns, clothes sizes are off.
Their sizes are messed up. I paid £6.39 for postage you'd expect free returns right. Don't think so, spent another £5 for return. 11.39 for postage and return for cheaply made clothes, poor quality and wrong size. Wrong towel sent, trunks small, jogging bottoms and hoodie too long, sleeve hanging off and trousers for my son who normally wears this size from M&S so that's the sizes I ordered and it was completely off. I would avoid this place, they have no empathy. Especially if your struggling and children grow up fast, you want to get them something, but come on no free return, clothes awfully sizes and made, the communication via email didn't head anywhere, Olive refused prepaid returns. I would never buy from here again, as a disabled single parent on benefit. They made my life hell, I had to post outside. I have told all my friends and family, warned everyone I DONT RECOMMEND!
16 de setembro de 2025
Avaliação não solicitada
Resposta da 5poundstuff.com
Hi,
We’re truly sorry to hear about your recent experience and the disappointment caused with your order. We take feedback like this very seriously, as we want all of our customers to feel confident and happy shopping with us.
While our sizing is based on the information provided by our suppliers, we understand that variations can sometimes occur and this can be very frustrating. Regarding returns, our policy is clearly stated on the website, but we do appreciate that paying for postage can feel discouraging, especially if items don’t meet expectations.
We would like the opportunity to look into this further for you, including the wrong towel sent, and see if we can resolve this in a way that’s fair. Please contact our customer care team with your order details, so we can assist you directly.
We value all our customers and are always working to improve both product quality and service. Your feedback has been passed to our team for review, and we’re sorry again that your experience was not as it should have been.
Best Regards
I love receiving my order from you
I love receiving my order from you , everything is great value for money beautiful design and colour are excellent. I've ordered quite a few times and dont buy anywhere else now.
25 de agosto de 2025
Great website
Great website, excellent items at discounted price,easy to order and very speedy delivery
25 de agosto de 2025
Great price and fast delivery.
25 de agosto de 2025
No confirmation of delivery 😢 item left…
No confirmation of delivery 😢 item left somewhere can't find it
25 de agosto de 2025
Resposta da 5poundstuff.com
Hi,
We're truly sorry for the trouble with your delivery—it sounds so frustrating to have it lost in transit with no confirmation. We've already processed a full refund for your order. If you could share the tracking number with us, we'll dig deeper to ensure this doesn't happen again. Thank you for your patience, and please let us know how else we can assist.
Best Regards
Great clothes and great customer support
Great clothes for a great price. And when there was a problem with my order I reached out and it was all sorted within 24 hours. Customer service was prompt and courteous. Highly recommend.
20 de agosto de 2025
Avaliação não solicitada
I ordered 7 t shirts size 2xl and when…
I ordered 7 t shirts size 2xl and when they arrived one of the t-shirts was xl , when i complained they wanted to see photographic evidence which I sent them then they asked if I wanted a refund of 50% of one t-shirt, I said I prefer to have a t-shirt sent , the next thing I knew they made a refund to my card which I didn't want , will never use this company again !!!!!!!!
20 de agosto de 2025
Avaliação não solicitada
Resposta da 5poundstuff.com
Hi,
We’re deeply sorry for the mix-up with your order of seven 2XL t-shirts, where one arrived as an XL, and for the frustration caused by processing a refund when you preferred a replacement. We’ve already refunded the full amount for the affected t-shirt. We’re investigating to ensure this doesn’t happen again and truly appreciate your patience. Please let us know how we can further assist you.
Best Regards
Excellent service
Excellent service
Excellent value for money. I would highly recommend
28 de julho de 2025
5 shirts for £15 you can’t complain do…
5 shirts for £15 you can’t complain do for a holiday .
25 de julho de 2025
Great Value
Quickly and safely Delivered.
Great Quality & Appearance.
Highly RECOMMEND SHOPPING WITH 5poundstuff.com.
Exceptionally Fantastic Range of
Products!
24 de junho de 2025
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