AED.com Avaliações 1.723

Wide array of supplies. Easy to understand catalog.
Website is weird to navigate and reloads many times. "Back" button on browser sometimes goes back several pages. Cannot edit quantities in cart - have to go back out of cart to edit and then go all the way back through checkout step-by-step.

Provided tax id several times, reminded them to take tax off and was still charged tax.

I have received a sales pitch email and a survey email but not a receipt for my purchase!!

I appreciate the speed in which my materials were delivered. It really helped me out of a bad situation.

I spoke to an amazing helpful and patience Customer Service Rep by the name of Jasmine. She answered all my inquires about the items I was looking to purchase and how to use it properly.

My order did not go onto my account

Fast shipping, easy to order.

Too slow. A phone call would be a lot easier

Received products in a timely manner.
Website was easily navigated.

We needed a battery quickly for our business AED. AED.com had the exact replacement in stock. It arrived in days instead of weeks and we are prepared in the event we ever need it. Thank you AED.com!

Easy to locate parts and easy to order

I still have not received my replacement pads and i am having no luck getting in touch with anyone to resolve the issue.

I placed an order online, simply and quickly.

When I initially placed my order I received a confirmation email but then heard nothing else. When I reached out to customer service I found out that my order was cancelled due to issue with the payment. I called and spoke to a customer service associate and she was able to help me place the order again. A few days later it arrived and was as expected. If I had been notified of the original order being cancelled I would have given my experience 5 stars.

Well you charge pa state sales tax which is ILLEGAL for these medical devices.
Do a web search with the dept of revenue and you WILL find they are EXEMPT for ALL PEOPLE IN THE STATE.

The order is weeks beyond est. arrival date. I then received an email stating that it would not arrive until March 25.

I have children in the facility and hope nothing happens!!!

Ordering was fine.

Curious how when I logged into our account with our work email to order I then received a "welcome" email to my personal email. I do not have our work email synced to my phone in any way. I unsubscribed my personal email but I'm confused on how that happened.