Whilst the delivery and ordering service was fine I was disappointed with the quality of the products. The apron was of far thinner material than previous versions of some years ago with the ties also... Ver mais
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Veja o que dizem as avaliações
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Ver mais
A empresa respondeu
Excellent Customer Service! I live in Canada and there is no Aga Cookshop so i try and get somewhat organized when visiting UK or transiting through to place my orders well in advance. A few weeks ag... Ver mais
A empresa respondeu
Before my trip, I asked whether my order could be delivered directly to my hotel. The entire arrangement by email was friendly, quick and very reliable. Everything worked perfectly, and the items wer... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Informações de contato
Reino Unido
- www.agacookshop.co.uk
4,5
Excelente
5 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really well made and very high quality
Really well made and very high quality. Highly recommended
18 de maio de 2026
Resposta da AGA Cookshop
Good morning,
We are so pleased to hear you found our product well-made and high quality. Thank you for your kind words.
Warm wishes,
AGA Rangemaster
Resposta da AGA Cookshop
Hi Anne,
We are delighted you had such a positive experience with us. Thank you for your kind words.
Warm wishes,
AGA Rangemaster
Very responsive to my enquiry
Very responsive to my enquiry, which was resolved very promptly.
18 de maio de 2026
Resposta da AGA Cookshop
Hi Michael,
We're so glad we could promptly resolve your enquiry. Thank you for your feedback!
Warm wishes,
AGA Rangemaster
Resposta da AGA Cookshop
Hi Kevin,
We're happy your product arrived on time and did the job. We appreciate your feedback.
Warm wishes,
AGA Rangemaster
No fuse!
A great ordering experience but poor quality control with a toaster coming without a fuse in the plug. A phone call quickly resolved the issue but it does make you wonder how this made it to a customer like this.
13 de maio de 2026
Resposta da AGA Cookshop
Hi Daryl,
We appreciate your feedback and are glad the issue was quickly resolved. We are reviewing our quality control processes to prevent this from happening again.
Warm wishes,
AGA RAngemaster
Straight forward purchase with no…
Straight forward purchase with no complications. Correct goods arrived promptly, well packaged in mint condition.
We bought a stove top kettle. It works well & we are pleased with the purchase.
5 de maio de 2026
Resposta da AGA Cookshop
Hi Sue,
We're so pleased to hear your purchase was straightforward and that your kettle arrived in mint condition. We appreciate your positive feedback!
Warm wishes,
AGA Rangemaster
Resposta da AGA Cookshop
Hi Richard,
We're glad your product arrived quickly. We appreciate your positive feedback.
Warm wishes,
AGA Rangemaster
Resposta da AGA Cookshop
Hi Sharon,
We're glad you enjoyed our Aga essentials! Thank you for your kind words.
Warm wishes,
AGA Rangemaster
Very pleased with my frying pan.
16 de maio de 2026
Resposta da AGA Cookshop
Good morning,
We're so glad you love your frying pan! Thank you for your feedback.
Warm wishes,
AGA Rangemaster
Georgina is thrilled with her kettle
16 de maio de 2026
Resposta da AGA Cookshop
Hi Sue,
We are so pleased to know she's happy! Thank you for sharing this wonderful feedback with us.
Warm wishes,
AGA Rangemaster
DELIVERY
My purchase was trusted to an inefficient courier who failed to deliver it though I am rarely out
15 de maio de 2026
Resposta da AGA Cookshop
Hi Jennifer,
We are sorry to hear about the delivery issue you experienced.
We are currently looking into this matter, as this is certainly not the level of service we would expect to provide, and we completely understand how frustrating this situation must be.
We would be happy to assist you with placing a new order and can ensure that you receive full tracking information and delivery updates throughout the process, giving you greater visibility of your shipment's progress.
Please feel free to contact us directly, and we will be more than happy to help.
Warm wishes,
AGA Rangemaster
Used your double oven gloves for years.
Used your double oven gloves for years.
They are decorative, hard wearing, resilient and are extremely resistant to heat.
A great product.
15 de maio de 2026
Resposta da AGA Cookshop
Hi Jenni.
We are so pleased to hear you've enjoyed our double oven gloves for so long. Your kind words about their quality are truly appreciated.
Warm wishes,
AGA Rangemaster
Aga warranty
Had an Aga pan probably 15+ years old, base of pan warped on an induction hob. Aga replaced the pan under warranty - very pleased.
14 de maio de 2026
Resposta da AGA Cookshop
Hi David,
We're so glad to hear we could resolve this for you and that you're pleased with the replacement. Thank you for your kind feedback!
Warm wishes,
AGA Rangemaster
I am still waiting for my order!!!
I am still waiting for my order!!!
I have emailed and nobody has bothered to get back to me can somebody please let me know when I can expect it.
7 de maio de 2026
Resposta da AGA Cookshop
Hi Clare,
We are truly sorry to hear about the delay with your order. We have now contacted you to arrange the redelivery of your order and have also sent you an email containing the tracking information.
Thank you for bringing this to our attention, and we appreciate your feedback.
Warm wishes,
AGA Rangemaster
Upheld the guarantee
Upheld the guarantee. Very pleased with customer service. Prompt and efficient. Love AGA products.
5 de maio de 2026
Resposta da AGA Cookshop
Good morning,
We're so pleased to hear about your positive experience with our customer service and that you love our products! Thank you for your kind words.
Warm wishes,
AGA Rangemaster
Very helpful customer service
Very helpful customer service - first class and my purchases arrived the next day, so I would rate buying from Aga as a pleasant experience that is difficult to find these days. Quality is always of a high standard.
8 de maio de 2026
Resposta da AGA Cookshop
Hi Margaret,
We are so pleased to hear you had such a pleasant experience with us, from our customer service to the quality of your purchases and fast delivery. Thank you for your positive feedback!
Warm wishes,
AGA Rangemaster
I still have not received the items I…
I still have not received the items I ordered
13 de maio de 2026
Resposta da AGA Cookshop
Good morning,
Thank you for bringing this to our attention. We are sorry to hear about the delay in receiving your order.
We have sent you an email regarding the redelivery of your order. Once we receive your instructions, we can arrange for this to be redelivered.
Warm wishes
AGA Rangemaster
Fantastic Customer service
Fantastic Customer service, Aga replaced a 4 your old pan which had lost it's none stick without without question. Really happy with the attitude and speed of response.
14 de maio de 2026
Resposta da AGA Cookshop
Good morning,
We are so glad to hear about your positive experience with our customer service! We appreciate you sharing your kind words.
Warm wishes,
AGA Rangemaster
A frying pan is not that technical a…
A frying pan is not that technical a purchase but it certainly looks good.
13 de maio de 2026
Resposta da AGA Cookshop
Good morning
We're so glad you're happy with how it looks! We appreciate your feedback!
Warm wishes,
AGA Rangemaster
hobb covers and toasting frame A great item and fast postage very…
A great item and fast postage very happy many thanks
13 de maio de 2026
Resposta da AGA Cookshop
Hi Jackie,
We are so pleased you are happy with your item and our fast postage. Thank you for sharing your feedback!
Warm wishes,
AGA Rangemaster
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