Airparks Avaliações 

5.854
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Always excellent but only reason couldn’t give 5 stars this time was whoever moved our car used our electric seat heaters and left them on. Nobody should touch any of these systems.

Avaliado com 5 de um total de 5 estrelas

Our 2nd time booking with Airparks Express and yet again simple and easy, fast efficient transfers both ways. Just a shame that our car had been scratched by someone walking inbetween the cars.

Avaliado com 5 de um total de 5 estrelas

We’ve used this service many times and it’s always very good. Don’t ever worry about the car and where it is. I’ve recently got a new car and can see it did not leave where I left it until it was read... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was my first time using Airparks and I found it a really positive experience. I did the drop and go service and just drove to reception and left my key and hoped on the bus. It was a short drive... Ver mais

Detalhes da empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(5.854)

650 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Electric charging

I booked this car parking for 2 weeks from the 10th june, with added electric charging, during the time I was away, checking my app for the car I could see that it hadn't been charged!! After numerous calls to the company car park with no answer and also holiday extras who assured me the car would be charged before returning home, once I returned home again as soon as we landed tried calling again numerous times and no answer, the car wasnt charged, which resulted in driving to the nearest services to charge my car for half an hour before completing my 2 hour journey home... after a 10hr flight this isnt acceptable. The car park attendant assured me that the manager would call me later that day, here we are 2 days later and still not heard from them!!!! Will never use this company again and will certainly not recommend this service

10 de junho de 2026
Avaliação não solicitada
logotipo da Airparks

Resposta da Airparks

Hi Miss Phillips,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,
The Holiday Extras Team

Avaliado com 1 de um total de 5 estrelas

What 3 words sent us to the wrong car…

What 3 words sent us to the wrong car park consequently we ended up having to pay £350 to retrieve our car

25 de junho de 2026
Avaliação não solicitada
logotipo da Airparks

Resposta da Airparks

Good Morning,

Thank you so much for taking the time to share your feedback – we’re really sorry to hear that you were disappointed.

We always want our customers to have a smooth and enjoyable journey with us, so it’s upsetting to learn that we didn’t meet that standard this time. Please know that we take all complaints seriously and regularly review our suppliers to help ensure a better experience for all our customers. Your comments have already been shared with the relevant team.

To help us investigate further, click here to discuss your complaint - Head to the Fix My Hassle page - https://www.holidayextras.com/feedback-raise-an-issue.html

Warm regards,
The Holiday Extras Team



Avaliado com 5 de um total de 5 estrelas

The Cambridge Hotel was convenient

The Cambridge Hotel was convenient for Gatwick and only £7 each way, cheaper than taxis and very efficient.
Checking in was breeze, every query answered professionally.
Good in the restaurant very nice and great service.

Glad I chose this hotel.

10 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Booked Meet & Green at Birmingham…

Booked Meet & Green at Birmingham International Airport this time as normal car park used was not available. The M & G car park was easily found however was further away than our usual car park. It was therefore harder to walk to departures/arrivals. On return and walking back to the car park, our car passed us. Generally a good experience.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The front of house staff were very friendly…

The arrival staff were very friendly and informative, and the same can be said for the team who assisted us when we returned from our holiday. The overall process is straightforward and works well.
However, I do have a concern regarding the condition of my car upon return. The passenger seat had been reclined, which I found unusual. While I understand that the driver’s seat may need to be adjusted to move the vehicle, I don’t see why the passenger seat would need to be moved. Additionally, the radio had been changed to a station we do not use, and the volume was turned up extremely loud.
This left me feeling disappointed, as I expected my car to be treated with care while I was away. I would have thought that staff would avoid making unnecessary adjustments or using the vehicle for anything other than moving it as required. Unfortunately, this detracted from an otherwise positive service experience.

19 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stress free

Easy to find and the directions on the confirmation email were clear. It's a car park, what more can I say?
The tarmac was a nice colour?
Drivers were polite.

17 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

on arrival in paphos we contacted the…

on arrival in paphos we contacted the mts desk and only had a 5 min wait . the driver was polite and plesant and very helpful with bags. the return trip was the very same and on time we are using mts on the 10/07/26 glad i chose them very relyable thanks guys

10 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Need to be more customer-focused!

I use the Skyport park at Glasgow airport; usually the service is both friendly and efficient. On this occasion, the shuttle bus was late in collecting me from the airport although not disastrously so. My BIG gripe however, is that when I tried to get out of the park, at 11.00pm, my way was blocked by 3 of the park's shuttle buses. I waited, clearly visible with headlights on, while the 3 drivers chatted. Eventually one approached me and told me I needed to re-enter the maze of the car park from where I would find a way out. Thinking there was a mechanical problem with one or more of the buses I did that. On emerging from the maze, I found one of the buses had now moved, allowing egress from the park. In summary, they need to learn they are there for customer convenience, not the other way round! I am not happy.

18 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Straight forward process to book and…

Straight forward process to book and pay online. Would benefit from advance warning of correct entrance to use in advance of parking visit. Automatic VNPR is great. Parking location was mainly hard standing but lots of large stones on surfaces should be cleaned down. Area was well marked alphabetically and person at entry barrier indicated where to park.Coaches to and from airport are fairly regular. Any bulky cases would benefit from some assistance which is not available at present. I would recommend as appears to be good value for money.

18 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The drop off and collection of the car…

The drop off and collection of the car was ok. I’m was very annoyed that seat had been lifted to the maximum height and I couldn’t get in the car with it being set so high. The heater controls had been changed, the radio reset. And other controls changed. I feel that your driver violated my car by moving things and maybe going through my glove box ETC
I except moving the seat back or forward and moving the mirror. But not other controls. Your driver had no respect for its owner and hopefully he didn’t drive my car like an idiot. I have lost trust in your company after many years of using you.

17 de junho de 2026
Avaliação não solicitada

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