Airparks Avaliações 

5.854
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Always excellent but only reason couldn’t give 5 stars this time was whoever moved our car used our electric seat heaters and left them on. Nobody should touch any of these systems.

Avaliado com 5 de um total de 5 estrelas

Our 2nd time booking with Airparks Express and yet again simple and easy, fast efficient transfers both ways. Just a shame that our car had been scratched by someone walking inbetween the cars.

Avaliado com 5 de um total de 5 estrelas

We’ve used this service many times and it’s always very good. Don’t ever worry about the car and where it is. I’ve recently got a new car and can see it did not leave where I left it until it was read... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was my first time using Airparks and I found it a really positive experience. I did the drop and go service and just drove to reception and left my key and hoped on the bus. It was a short drive... Ver mais

Detalhes da empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(5.854)

650 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

waited 15 minutes for the car. Then charged £20 for late arrival , even after paying the extra for late arrival.

waited 15 minutes for the car.
could have been gone if we were in car park 2 or 3
I paid insurance for late arrival, but still had to pay £20 for which they said would email me a receipt to claim back but NOTHING
Now 19 days later still no money back or emailed receipt. Paying the extra for late arrival makes no difference as had to pay before they gave me my keys.
My advice is not to use this company.
Better off parking in the multi storey. It’s quicker and you don’t get ripped off.

10 de julho de 2026
Avaliação não solicitada
logotipo da Airparks

Resposta da Airparks

Hi Nick,

Thank you for taking the time to share your feedback – we’re genuinely sorry to hear that your experience didn’t meet expectations.

We always aim to deliver the best possible service, and we’re disappointed to learn that we fell short on this occasion. Please know that we take all feedback seriously and regularly review our suppliers and partners to ensure they meet the high standards our customers expect. Your comments have been noted and will be shared with the relevant teams.

We truly hope you’ll consider giving us another chance in the future – we’d love the opportunity to provide you with a much better experience next time.

Warm regards,
The Holiday Extras Team

Avaliado com 5 de um total de 5 estrelas

Fast parking

Fast parking. Good shuttle to the airport with air-conditioning. Nice staff
Recommend to others

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to find and park up

Easy to find and park up. Wish there had been directions to the pedestrian walk way which we found leaving the airport, as we went the long way around on the way there. Car was just as we left it. Will definitely use again asa great price and really convenient.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good directions to the car park..

Good directions to the car park..
Reception was straightforward and the bus waited a minute while we checked in.
The return was great as again the driver waited until I got to the stop. Picking up the car keys was again straightforward.
My only criticism is that it was a little difficult to pull my suitcase over the gravel in the car park.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The staff were friendly

The staff were friendly, the whole process was quick and easy, and the shuttle bus made everything seamless. I'll definitely be using Airparks again and would highly recommend them.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Took my money before taking any of my…

Took my money before taking any of my personal details then website crashed before II could add any details to the booking. Now I am £140 out of pocket with no parking, no email confirmation, no booking reference, nothing! I now have to go throught the hassle of having to contact them to sort this out. A ridiculous system to take payment before any personal information!

7 de julho de 2026
Avaliação não solicitada
logotipo da Airparks

Resposta da Airparks

Hi Nathan,

Thank you for taking the time to share your feedback – we’re genuinely sorry to hear that your experience didn’t meet expectations.

We always aim to deliver the best possible service, and we’re disappointed to learn that we fell short on this occasion. Please know that we take all feedback seriously and regularly review our suppliers and partners to ensure they meet the high standards our customers expect. Your comments have been noted and will be shared with the relevant teams.

We truly hope you’ll consider giving us another chance in the future – we’d love the opportunity to provide you with a much better experience next time.

Warm regards,
The Holiday Extras Team

Avaliado com 5 de um total de 5 estrelas

Great experience as usual

Great experience as usual. Headed straight to the far end where there's always plenty of parking. Bus transfer arrived within 2 minutes. Friendly driver.
On our return the bus was there waiting, straight on and back at the car within 10 minutes.

27 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Airparks at East Midlands Airport were…

Airparks at East Midlands Airport were very good. I'd definitely use them again. Only one issue - on our arrival Airparks did not recognise my car registration despite my official confirmation? Their booking system drew up my previous car's reg - which I traded in over 3 year old?

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service was very smooth.

The service was very smooth, during the check in and during the check out process. Brilliant service.
The bus comes very often and the car has been treated well.
It's not far from the airport and it's easy to find.

30 de junho de 2026
Avaliação não solicitada

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