Preordené un nendoroid desde diciembre del 2025, me llegó apenas en julio del 2026, tardó como un mes para que lo enviarán pero fuera de eso llegó bien con todo lo que prometía y con todo intacto. Ca... Ver mais
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Veja o que dizem as avaliações
If there were 0 stars, I'd put it. I've actually waited about 3+ years for a package to arrive. Within that time frame, no one has contacted me, I had to ask them every time. Apparently, they are wait... Ver mais
A empresa respondeu
Have ordered a few times and the pre order items do take a while to come. Have so far managed to receive all my items in good condition (including item that cost >700k Yen) except for 1 which they wer... Ver mais
A empresa respondeu
I ordered the lifesize Pikachu plush, and due to external shipping suspensions between Japan and Croatia, my package was delayed twice and returned to their warehouse. It took 3 months in total, but... Ver mais
4,1
Muito Bom
390 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Been ordering from Aitai Kuji for a while, always a smooth experience. I really like the email updates when my package reaches my country and gets delivered. Super helpful 🙏🏽
8 de abril de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We really appreciate your continued support! It’s great to hear that the email updates are helpful, as we do our best to keep things clear and easy to track for customers. Thanks again for shopping with us and we hope to assist you again soon~
Great shop
I loved that you kept me updated and also I really appreciate that the order arrived in a perfect condition, thank you very much i’m very satisfied with the experience and will definitely going to order from the shop in the future!
6 de abril de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for your review and we're happy to hear the order arrived safely! We look forward to helping you with any future orders you may have~
It was my first time order at…
It was my first time order at Aitai☆Kuji and I´m completely satisfied. The communication during my order and package shipping was on a very high level. I felt satisfied that i knew where and what happened to my package. Also, it came undamaged and everything was packed very good.
4 de abril de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thank you for sharing your first shopping experience with us! We’re really glad to hear everything went smoothly, and it’s great to know our communication and packaging met your expectations. We appreciate the support and hope to help you again soon~
Everything came safe and undamaged
Everything came safe and undamaged
31 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We're glad that your package was delivered safely! We hope you wil choose to shop with us again soon~
One of the best for importing from Japan
I am incredibly satisfied with my purchase from aitaikuji! An amazing selection of Japanese goods at reasonable prices. Shipping will be high but that’s the nature of the beast when it come to importing. They make it super easy without needing a proxy to do so. Even with the international trip I got my package within one week of the shipping notification! I will definitely purchase from them again.
31 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thank you so much for leaving us a review! We're really glad to hear you were satisfied with the selection we're able to offer and that the process was smooth for you. We know the shipping costs can be a bit steep, so we appreciate your understanding as international costs are rising. We look forward to helping you with a future order you may have with us!
Love love love!
I LOOOOVE!! everything was packed nicely, and I appreciate the way you can see package updates! (When it's shipped, where it is, and once it's out for delivery! very helpful ^^)
31 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for leaving us a review! We always want to make the shopping and shipping experience easy for our customers to leave them feeling happy with their purchase! We hope you will shop with Aitai☆Kuji again soon!
Great merchandise and service
Every time I buy from this store I always have great service and the items come in protective packaging. 😄
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We're happy that you were satisfied with our services and purchase! We hope you will continue to shop with us again soon~
There is no doubt that this is a legit…
There is no doubt that this is a legit shop. Purchased a couple of different stuff already and I was never dissapointed. Clothes came in great shape and didn't smell weird, figurines came in perfect state, absolutely no damage to the packages. The only drawback is shipment cost but I guess this is unavoidable if You have to transport it trough half of the world :)
20 de novembro de 2024
Avaliação não solicitada
Resposta da Aitai☆Kuji
We really appreciate that you left us a review of your shopping experience! We're always glad when customers are satisified not only with the items they wanted to purchase, but also the services we were able to provide! We hope for your continued to support for any future hobby merchandise~
toller & vertrauenswürdiger shop!
gute sendungsverfolgung, transparente kommunikation und die items waren auch sehr sicher und gut verpackt!! alles ist in einem top-zustand bei mir angekommen :) man muss sich allerdings darauf einstellen, in deutschland zoll nachzahlen zu müssen!
28 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for leaving us a review! We're happy to hear your overall positive experience you had shopping with us and we hope you will choose to shop with us again soon!
I got all my stuff safely and way…
I got all my stuff safely and way quicker than I thought I would! Thank you so much!
27 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for sharing your shipping experience with us! We are glad that the package was delivered quickly and are happy you were satisfied with the overall shopping experience with Aitai☆Kuji!
Perfect & excellent condition
The shoes looks perfect and they fit me perfectly too. Package was in excellent condition.
26 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We're glad to hear that you were happy with your purchase! Our Shipping Team strives to include the perfect amount of packaging to ensure a safe delivery, and glad this was the case for your order. We hope you will continue to shop with us again soon!
Great experience
They were great with dispatching when they said they would and delivering within a decent time frame even though I’m international! They have great products and a really reasonable international shipping cost, so would definitely recommend.
25 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We thank you for both shopping with us and leaving a review of your order experience! We strive to provide a wide variety of products for all fans to enjoy with accommodations with our pricing and shipping!
A great online experience!
Aitai Kuji was pleasant to order from and made my experience smooth. They emailed me when I originally ordered an item to let me know that a product was for a slim or digital model PS5 but I had one so it worked for me.
24 de outubro de 2024
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for sharing your review of your order! We are happy to have made the shopping experience easy with our team contacting you for updates! We hope you will continue to shop with us for any of your future hobby merchandise purchases~
An Easy and Troublefree experience!
A+ Experience!
I was initially hesitant, I haven’t used too many import services and I had read about extended delays on fulfillment before. And paying in full on a pre-order was a bit scary.
BUT IT WAS GREAT! Customer Service checked in once to confirm specifics about my item, and I saw it on my doorstep less than a month after release in Japan!
Will for sure be back!
21 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We're so glad that your order experience with us met your expectations! We are always happy when new customers end up with a happy purchase with both the item and services we are able to provide. We look forward to assisting you with any questions you may have on future order with us~
Very cute website
Very cute website. Bought some merch from there and received it very well packed. 5/5 no drama
You need to have patience when preordering something tho. - but that's applies to preordering in general. I just saw a lot of people here, complaining about not receiving their preorder as announced by the website, but as someone who worked in a merch store before, ETA of preorders tend to be delayed. :)
21 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for shopping with us, and we're happy to hear you were satisfied with your order experience! We are grateful for your understanding of release date changes as we only distribute products and manufacturers at times delay releases.
We hope you will choose to shop with us again in the near future for any hobby merch!~
Best place for Nintendo fans outside of Japan
From the shopping experience, to the nice contact via email and the shipping with DHL - perfect!
21 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for leaving us a review of your shopping experience with Aitai☆Kuji! We are happy to provide the best services to give Nintendo fans access to exclusive items sold only in Japan! We hope you will continue to shop with us again soon for any Nintendo goods you may want!~
Excellent 10/10
20 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for leaving us a review as we are happy to hear you were satisfied with your purchase! We hope you will shop with again soon!
Convenience and Concerns
Everything was very convenient. I was worried about how long it was taking to get here but I noticed that the listing actually warned me in advance, which eased my concerns.
20 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We appreciate your understanding on the order processes and the delays that may occur! Sometimes orders take longer than usual to process based on supplier or shipment delays and we are always happy to provide updates to ease the concerns of our customers. If there are any issues for any new orders you may have with us, please feel free to reach out to us for any concerns!
Quick and professional service.
Quick and professional service.
Being tortured by the wrapping quality from Amazon for so long, I will say Aitai Kuji has my greatest respect for how they treat their products and customers.
19 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
We're very happy to hear that we were able to include quality packaging for the delivery of your package! Our Shipping Team ensures each order is carefully handled to prevent any issues in transit. We hope to continue providing the best services for you to experience again in the future!
Happy client!
From now on, I will buy everything from Aitai kuji. It was a problem with my order and Claudia solved it with understanding, kindness and the best solution for me. Great site and great person.
18 de março de 2025
Avaliação não solicitada
Resposta da Aitai☆Kuji
Thanks for leaving us a review of your overall experience with the order process and communicating with our Support Team! We're always happy when customers shop and leave happy with our services! We hope we will be able to assist you with any future orders you may have with us~
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