Alectrofag Avaliações 

Had an isssue with my order and emailed customer service. Evan responded promptly with a solution. Alectrofag acc care about their customers so big up to Evan and the team. Imma ride out for you man any day

Royal Mail didn’t deliver my parcel. Alectrofag, responded in a timely manner and sorted the issue within a couple days. Got a replacement order. Good members of staff. Very respectful and kind. Will use again!

Great customer service and fast turnaround

easy site to use. terrific product prange and amazingly low prices. I did need some assistance when ordering and customer services got straight back to me and resolved any issues promptly and professionally. a great experience and highly recommend this site

Had a little bit of an issue with one of the Hayati pro ultra vapes when I ordered two, got in touch with a team member called Evan, absolutely spot on and extremely professional even offered to replace my vape before I could even ask for a replacement and is already on it's way to me. Great value for money and more than happy with the product itself. Will not go anywhere else for my vapes from now on.

Bought 3 vapes, 1 was burnt from the first drag, it made me gag so bad it tasted awful!!! The writing on the vape itself doesn’t seem legitimate, I have had these vapes before therefore I’m aware how they should look like and taste like. These are definitely not the same! 2nd vape, the colour of the vape is like bright hot pink, its the blackcurrant menthol vape, it should be a bright purple. Again, I have had this vape in the past , this is NOT the colour. So I didn’t even bother vaping as it seems soooo fake. The 3rd vape I haven’t even bothered opening as I know these are not legitimate. SO disappointed!! Paid £30 to get burnt and fake vapes!

Contacted the team through the website when Royal Mail had redirected and my order hadn’t arrived, the team tried to move the order along and then sent a replacement order out free of charge that arrived the next day! Amazing customer service and pleased with the outcome

Update 1 month on - I’ve now had a chance to use the two eco nano pods I bought at the same time as the juices I’ve reviewed below. Both have had a burnt taste from day 1, and I’m not sure if they are perhaps not genuine, as never had two duds in one pack before. Contacted them but got no reply. Just a heads up if you’re considering buying eco nano pods.

Excellent service. Next day delivery. Had an issue with a product being damaged and their customer service was exceptional. Will definitely be using them again.

The team were able to resolve my query with an incorrect order which was my fault and send out the right replacement.

Had an issue with my purchase and emailed, they were very helpful and friendly, they assisted very quickly to the issue.
Would recommend them.

Excellent nothing to much trouble will definitely use them in the future

had an issue with my delivery but sorted very quickly would highly recommened this company thanks

Amazing customer service from Evan, quick replying to emails. Had a faulty product and this was replaced with no delays! 100% would shop again

Great company. Arrives quickly. Had an issue with one of the disposable vapes and they sorted it out swiftly and professionally.

Very tiny issue not of Alectrofag making - final delivery only. Ewan and his Team members all went out of their way to resolve and rectify without hesitation. Would highly recommend both the customer service team and Alectrofag as a company. Web site is clear, concise, products are displayed & can easily see what is in stock. Discounted deals are plentiful and payment checkout process is quick and easy.

Delivery company did not deliver my order but alectrofag have been very helpful in sending a replacement to me

i sent an email about a faulty vape and the alectrofag customer service replied straight away and they have now sent me another vape, i’m very pleased with how friendly and fast they are when sorting an issue!

Well priced and quick delivery. Excellent communication with the customer service representatives. I would highly recommend buying from this company!

Excellent customer service had an issue and was resolved so quick will definitely be ordering again

I've received spam emails from this company again one year on. I don't smoke and have never signed up with you. Where did you get my details from???

Your marketing email address bounced when I requested again my removal from your database. What's more it even said I was unsubscribed but wanted me to consider re-subscribing!

WHERE DID YOU GET MY EMAIL ADDRESS FROM?