Alfaholidays Avaliações 

5.365
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Booking was easy, pick ups on time, coach (3rd party) and driver were excellent. Hotel rather dated but clean - good location and staff were the very best. Good altho limited selection of evening m... Ver mais

Avaliado com 4 de um total de 5 estrelas

The days out were very well thought out and the venues were all excellent in they're own way. Our driver Chris was great. Very amicable and acommodating. Hotel was dated but the staff were friendl... Ver mais

Avaliado com 5 de um total de 5 estrelas

An excellent holiday to a new destination helped by the knowledge of our driver Neil. Included visits around the Island which enhanced the basic programme except the stop at Ramsey had little to add... Ver mais

Avaliado com 5 de um total de 5 estrelas

Coach driver very friendly & approachable. Hotel definitely looking tired & bathroom definitely needs maintenance. Luggage labels NEVER arrived so had to make my own..was told to collect at Skelton L... Ver mais


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,6

Todas as avaliações

(5.365)

1.154 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

The driver and tours were great

The driver and tours were great. I couldn't say the same for the hotel, Room 412 at the Imperial Hotel in Ilfracome should be closed down. The wall paper is pealing off the walls, and quite spoilt our.holiday. The staff In the restaurant were OK, apart from one young man who begrudged working there. He threw things on the tables, soup splattering all over the sides of the dish on to the table.

30 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our driver Tim was excellent

Our driver Tim was excellent, very informative, friendly, came and spent time talking with everyone. The staff were excellent very helpful, nothing was too much trouble. There was a choice at meal times and a special everyday. Entertainment was very enjoyable. Enjoyed the trips. Would certainly use Alfa again.

30 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Another lovely Alfa holiday in Cromer

Another lovely Alfa holiday in Cromer. Our driver Anthony
, and all the hotel staff were brilliant. The food as usual excellent. Looking forward to our next visit on December 14th. Already booked again for March and June next year.



30 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Company

Excellent value for money and well organised. The only company that provides a lot of single rooms at low cost.

2 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely break at Metropole

We enjoyed our self drive holiday at Alfa's metropole hotel in Torquay. As at all Alfa hotels the staff are friendly and professional, the rooms are comfortable and well furnished and a good choice of well cooked food.

2 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely Holiday in Devon

The driver Keith was excellent. He was really informative about the places we visited. He also ensured that everyone got off the coach safely. The hotel was lovely and clean. The staff were so friendly. The meals were nice and hot, plus the meal times were perfect. Giving me enough time to have a walk afterwards , before the entertainment started. As I have never been to north Devon before, it is somewhere I would like to come again.

2 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really nice holiday from pick up to…

Really nice holiday from pick up to return. Driver Derek was excellent so informative and put himself out to help those who needed it. Hotel was fine and meals. Use Alfa regularly and now looking to book my next one.

2 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

8 days in Donoon

Everything went very smoothly from the time I was picked up till we arrived at the hotel the driver was very helpful and so we're the staff at the hotel had a lovely time

29 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

it was very good on the whole but we…

it was very good on the whole but we had a few hiccups. which Alpha couldnt help the ferry breaking down and going on as foot passengers when you are an older person i found it a bit of a struggle with luggage. the driver was very good.

30 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fabulous driver Dave

Fabulous driver Dave, was very professional, funny, smartly dressed and nothing was too much bother. An asset to your company.Excursions were very good even if tiring as a lot of walking involved. The only complaint I have is the fact of having to put our cases out side our door at 6 am for them not to be picked up at 6-55 was ridiculous we had to be up at 5-30 to shower and put everything in the case and then sit around an hour waiting to go to breakfast. Then the cases weren’t put on the coach till 7-45. Why? If I’d know that I could’ve taking my case down myself on my way to breakfast. Our room was spotless and comfortable, there was a good choice of meals and waiters were great. Holiday was good apart from the case situation which put a minus on the experience.

29 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

PERFECT HOLIDAY

Holidays with Alfa are perfect and this one to Cromer was no exception. Hotel, staff, food, entertainment all first class. Our driver Anthony was brilliant - wonderful sense of humour, very helpful and knowledgeable - and most of all a safe driver.

30 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The personal touch and care make Alfa stand out as a holiday company

I like the personal touch, which was well indicated by the telephone contact when there was an unavoidable delay with the coach. Plus, the friendly driver made it an enjoyable journey. The hotels are always good, some better than others. The room was a basic single one, but comfortable; the hotel staff were friendly. Food can be variable depending on the hotel. This time at the Queens Hotel in Blackpool I was a bit disappointed with the meals, but that could have been due to my expectations because the last time I was there the food was excellent, better than a five-star hotel, this time I reckon there may have been a change of chef which led to my disappointment at a lower standard. However, most of the meals were acceptable with a few exceptions. Breakfasts were always good but the evening meals less so. The waiter service was excellent and our waiter, Robertson, couldn't do enough to ensure we were satisfied. On the whole I enjoy travelling on holiday with Alfa.

30 de agosto de 2026
Avaliação não solicitada
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Resposta da Alfaholidays

Thank you so much for taking the time to share such a detailed review, and for your continued loyalty in travelling with us.

We're really pleased to hear that our personal touch made a difference, especially with the phone call during the coach delay. Keeping our customers informed, even when things don't go entirely to plan, is something we care about, so it's great to know that came through. We'll also be sure to pass on your kind words to your driver.

It's lovely to hear the hotel staff were friendly and that your room, while basic, was comfortable.

Regarding the meals at the Queens Hotel in Blackpool, thank you for your honesty and for the context around your previous visit. We're sorry the evening meals didn't quite hit the same standard this time, and a change of chef may well explain the difference you noticed. We'll be feeding this back to the hotel, as consistency matters to us just as much as it does to you.

We're delighted that Robertson took such good care of you at mealtimes. It's always wonderful to hear when a team member goes above and beyond, and we'll make sure he knows how much his service was appreciated.

Thank you again for your thoughtful review. We look forward to welcoming you on your next holiday with Alfa.

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