Terrible experience. The product I received looks completely different from the pictures online. I feel misled and would advise others not to waste their money here.
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Veja o que dizem as avaliações
Customer service in-store was great. I took along a few family members to shop for thobes, they had so many different styles and colours, and even had all the sizes we needed - which was amazing! Th... Ver mais
A empresa respondeu
I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with hi... Ver mais
A empresa respondeu
An experience that could have gone sour with a disappointing first impression was quickly turned around by the very genuine, concerned employee at Amsons. What she did was very kind, it echoe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Established in 1999 in Small Heath in Birmingham, Amsons has grown into one of the most renowned Islamic stores. With three stores situated across the United Kingdom. Amsons strive to provide a unique shopping experience with a range of carefully selected Islamic products. This includes Islamic menswear and womenswear, kids clothing, attar, halal cosmetics, giftware and much more! Our cosmetic and healthcare range is what sets us apart as there is something to cater for everyone needs ranging from hair care, general healthcare, dental care, and skincare too. We strive to ensure our consumers have a unique and authentic experience
Informações de contato
351-355 coventry road, b10 0sn, Birmingham, Reino Unido
- 01217736446
- info@amsons.co.uk
- www.amsons.co.uk
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order
Customer service worked with me to ship my order internationally when the website wouldn’t ship to my location! There was some issues and miscommunication regarding reserving pieces but it all was worked out in the end! I did have to consistently contact to make sure my order could be completed though. One of the items has holes where the tag is supposed to be which I thought was kinda odd but it was not a big deal. But overall when it was done , the package came very fast and the items were what I wanted so I’m happy with how it all turned out and I’m glad I ordered!! :)

Resposta da Amsons
This is without doubt the worst shop to…
This is without doubt the worst shop to buy anything from in history,
The prices extremely high
Very very rude staff
Can't be bothered to help you
All staff look angry and look like they hate working there
I tried to purchase a juba my size was not available so asked the staff do you have it in my size they said I'll check after 20 minutes of waiting the staff member finally came it arrived and then I was told by the staff member I cannot open it to try it on I can only buy it
WHAT KIND OF STUPID ABSURD POLICY IS THAT
unbelievable

Resposta da Amsons
Wonderful Experience in Amsons
Amsons have a variety of quality products that one can choose from. Including prayer mats, tasbihs, Islamic books, abayahs, Jubbas, hijabs and delicious sweets. The customer service is excellent and are always willing to help with anyone. I recommend Amsons to whoever is in need of the above products.

Resposta da Amsons
This one is not working when I ask…
This one is not working when I ask customer service nobody awnser and I did claim paypal.

Resposta da Amsons
Amazing product range!
This Islamic shop is an absolute gem. From exquisite prayer rugs to beautifully crafted Islamic art pieces, every item exudes quality and authenticity. The staff is incredibly knowledgeable and friendly, always ready to assist with a smile. Whether you're looking for elegant attire for special occasions or meaningful gifts, this shop offers a wide range of options to suit every taste and occasion. Shopping here is not just about purchasing goods; it's an enriching cultural experience. I highly recommend this shop to anyone looking for genuine Islamic products and exceptional service."

Resposta da Amsons
Couldn't care less about customers
I have never shopped at an online store that could care less about its customers. My order arrived damaged because they package breakable items in packets. There is a returns and refunds section in their website which serves absolutely no function at all. There is an online chat support feature where I managed to speak to someone about my problem twice and twice someone promised to send a replacement but twice lied and I have never heard from them again. They will get your order to you but don't care about how items are packaged, Don't care about you if items are damaged. Don' care about sending refunds and have no problems lying to about sorting things out.

Resposta da Amsons
Amazing quality. Very good customer service
After being let down by a vendor I ordered a last minute Eid outfit from Amsons. They advised me to use next day guaranteed delivery which I did. I got my abaya just in time for Eid celebrations and the quality is amazing. Will definitely shop more.

Resposta da Amsons
.good
Very Good replied to my sister and rectified the issue.

Resposta da Amsons
I’ve bought an item on 22nd march I…
I’ve bought an item on 22nd march I payed for express delivery and waited couple days didn’t receive I contacted the refunded the delivery fee and they said I’ll receive items within next couple days I’m still waiting haven’t received my item

Resposta da Amsons
Hi went into Amsons today was followed…
Hi went into Amsons today was followed by the worker which i found very uncomfortable left me really upset. Definitely wont be going there again. Its ment to be an islamic shop. Told the owner he was very rude. No customer service very bad experience 😕

Resposta da Amsons
Excellent products and really pleased
Excellent products and really pleased! Good timely service!

Resposta da Amsons
Order arrived promptly and safely
Order arrived promptly and safely, and included a little free gift of one of their own fragrance oils.
Will use again thank you!

Resposta da Amsons
Given incorrect item
Received my order really quickly which I appreciate but I didn't receive the correct items and was given another one. When I paid for 2 but had been given a worse alternative with no notes. I did email them but I'm yet to receive a response so I'm kind of disappointed with that since I was planning on giving those items as a gift.

Resposta da Amsons
Amazing service
Fast delivering amazing service thank you. Perfect for gifting.

Resposta da Amsons
Great quality
Great quality, I will recommend to friends and family, and good customer service

Resposta da Amsons
I bought a dark blue and white thick…
I bought a dark blue and white thick prayer mat for my mum, she absolutely loved it, matched the description accurately.
Jazak Allah and my mum will love using it in ramadan comfortably ❤️

Resposta da Amsons
Well made fast delivery I will be back
Well made fast delivery I will be back

Resposta da Amsons
Extremely amazing shampoo for all kind…
I bought black seed oil shampoo and black seed oil for my hair as I was suffering from hair fall and I find it really helpful I will definitely buy it again it’s so good much better than other.

Resposta da Amsons
Good service
I got sent a faulty product initially, which was also different to what I had ordered. But they were quick to replace and am happy with the service provided. JazakAllah Khair.

Resposta da Amsons
Shilajit seems to be fake
No additional information regarding the shilajit that they sell, they don’t provide any lab tests or information on heavy metals content and you don’t even know if it’s authentic other than the “100% pure and genuine” text written on the box without any evidence to show for it. Would not recommend you buy shilajit from here you’d rather buy from somewhere else that can provide lab tests to authenticate their products

Resposta da Amsons
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