Zoe did an amazing job with response very quick efficient and moreover to the point . Very understanding and quick response was given much happy applause my queries and problem was solved
A empresa respondeu
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Veja o que dizem as avaliações
Had a small issue with me not being able to find cancellation before the cut off of being charged. Isobel got back to me really quickly and actually waived the charge as we hadn’t attended in so long.... Ver mais
A empresa respondeu
Emailed 2 days ago, of asking support with 12 month agreement which I have entered in May, and never thought that I would be supported by such a high manner and empathy, as my car broke down and then... Ver mais
A empresa respondeu
I needed help with an issue that I had this morning with my Membership and Direct Debit. I went on Live Chat and got connected to Zoe. Who was absolutely amazing, she made my process very smooth and s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
Informações de contato
Regus House, B908AG, Solihul, Reino Unido
- www.ashbourne-memberships.co.uk
4,9
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sophie dealt with my query really…
Sophie dealt with my query really quickly and sorted my issue without any problems. Thank you.
8 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Thank you for taking the time to give us a 5 star review! Sophie was delighted to be able to address your query quickly and efficiently. Best wishes, Ashbourne
Excellent Team!
Came here to write a review about a lovely lady named Beverly. She helped me with extreme profession and speed. I was very happy with the service I was provided in rectifying a debit issue. What I did not expect was upon arriving at Trustpilot that there is countless other reviews stating the same?! Unheard of and hats off to your team for employing such genuine and polite people in your workplace.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Josh, we really appreciate you taking the time to leave such a great review! Our team is committed to delivering prompt and efficient support to our members, so your feedback is incredibly valuable to us. Best wishes, Ashbourne
Amazing customer service
I contacted the Ashbourne management team to cancel my membership and Jessica did just that so the promptly. Thank you Jessica for all your help.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear HH, thank you so much for your great feedback! Jessica was pleased to help, and we hope to welcome you back in the future. Best wishes, Ashbourne
Easy to talk to the customer service…
Easy to talk to the customer service staff.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Saeed, thanks for your positive feedback, it’s really appreciated as we work hard to ensure all members receive a great service. Best wishes, Ashbourne
Fantastic Customer Service
Abbie was brilliant in assisting me to cancel my membership.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Leon, thank you for your brilliant review! Abbie was delighted to be able to help you. Best wishes, Ashbourne
I was having an issue with the payment…
I was having an issue with the payment link so I wasn’t able to pay for my monthly membership meaning the extra charge was applied. I reached out to customer service for assistance and Sophie kindly removed the additional charge. Much appreciated :)
4 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Thank you so much for taking the time to give us such an amazing review! Sophie was delighted to be able to help you. Best wishes, Ashbourne
Resposta da Ashbourne Membership Management Services
Dear Miroslaw, thank you for taking the time to give us a 5 star review! We really appreciate it. Best wishes, Ashbourne
Spoke with Isobel regarding payments
Spoke with Isobel regarding payments. She was extremely helpful and responsive to my request. Great member of your team!
3 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Brad, thanks for your positive feedback, it’s really appreciated as we work hard to ensure all members receive a great service, and Isobel was pleased to help. Best wishes, Ashbourne
Gym Membership
I emailed to cancel my membership as my current gym closes a little to early for my liking, i was directed to live chat where i spoke to Isobel, in which she handled the matter hastily and resolved my cancellation in a matter of minutes with ease.
Thank you Isobel for your assistance.
4 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear I, thank you for your excellent feedback! Isobel was delighted to be able to help you quickly and efficiently via our live chat facility. Best wishes, Ashbourne
Very fast to respond
Very fast to respond, accurate information, helpful and sorted out my issue. Very pleasant too.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Elizabeth, thank you so much for taking the time to give us such a great review! We are delighted that you are another happy member 😊 Best wishes, Ashbourne
Always have supper helpful agents on…
Always have supper helpful agents on the live chat. Sort out any queries or problems in a timely manner, especially Isobel.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Rafiii, thank you so much for taking the time to give us such a great review! Isobel was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Rianna was very helpful
Rianna was very helpful in my account setup queries
3 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Mm, thank you for taking the time to give us such a great 5 star review! Rianna was delighted to help you. Best wishes, Ashbourne
I’m grateful to Jessica for helping me…
I’m grateful to Jessica for helping me with my query.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Giorno, thank you for your fantastic review! Jessica was happy to help with your query. Best wishes, Ashbourne
Emailed 2 days ago
Emailed 2 days ago, of asking support with 12 month agreement which I have entered in May, and never thought that I would be supported by such a high manner and empathy, as my car broke down and then my partners car broke down, started to experience financial difficulties. Then I have been offered 2 months brake to give me chance to sort our cars out, and kindly supported to amend payments and etc.
Lady who assisted me was Isobel, very lovely and helpful. Recommending.
3 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Marite, thank you so much for your kind feedback! We all put in a lot of effort to ensure we support our members as quickly and efficiently as possible. Isobel was thrilled to assist you, and we’re delighted that you are another happy member 😊 Best wishes, Ashbourne
I sent an email asking to cancel my…
I sent an email asking to cancel my membership card.
Abbie replied very quickly,professionally,clearly and without any unnecessary questions and helped me right away!
This company needs professional people like Abbie.
Thank you again Abbie.
2 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Bart, thank you so much for your great feedback! Abbie was pleased to help, and we hope to welcome you back in the future. Best wishes, Ashbourne
Abbie helped me a lot with processing…
Abbie helped me a lot with processing my direct debit, very quick and straight forward
3 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Zac, thank you for your excellent review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Very grateful for the efficient service…
Very grateful for the efficient service Sophie provided when an issue arose. Fast communication and issue resolved in efficient manner.
Thank you Sophie
3 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Catrin, you are very welcome, and thank you for taking the time to give us such a great 5 star review! Sophie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Chloe was very helpful
Chloe was very helpful, thank you!
2 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Oliver, thank you for taking the time to give us such a great 5 star review! Chloe was delighted to help you. Best wishes, Ashbourne
Isobel smashed it
Isobel smashed it! Great help and super friendly
2 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Andrew, thank you for your super review! Isobel was happy to help, and your review is really appreciated. Best wishes, Ashbourne
Answered all questions
Easy to talk to, answered all questions 5☆☆☆☆☆
2 de setembro de 2026
Avaliação não solicitada
Resposta da Ashbourne Membership Management Services
Dear Sam, thank you so much for taking the time to give us such a great review! We all work really hard to support members quickly and efficiently so your review is really appreciated. Best wishes, Ashbourne
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