Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely. Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call a... Ver mais
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Veja o que dizem as avaliações
Another year of friendly and efficient service, very pleased with the way the staff arrange and carry out the work. Highly recommend Aston.
A empresa respondeu
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Ver mais
A empresa respondeu
Very pleased with the service very friendly staff always keeping u updated of what's going on very please thank u.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Escrito pela empresa
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Informações de contato
Beler Way, LE13 0DG, Melton Mowbray, Reino Unido
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Excelente
3 mil avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent manner on initial phone call.
Excellent manner on initial phone call.
Good service on day.
16 de abril de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you received a friendly and professional service from the initial phone call through to your visit with us.
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you were really happy with the service provided.
Great service
Great service. Lovely company to deal with. Friendly reception staff.
16 de abril de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you received great service and found the team friendly and welcoming throughout your visit.
Really responsive and great customer…
Really responsive and great customer service.
16 de abril de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you found the team responsive and received great customer service.
Curtious and very helpful staff
Curtious and very helpful staff. Taken home and brought back to collect car. Comfortable waiting area with drinks provided.
27 de março de 2026
Resposta da Aston Autopark
hank you for your review. We're pleased to hear you found the team courteous and helpful, and that the collection arrangements and waiting area made your visit more comfortable. Glad we could assist.
Fantastic service
Received a fantastic service for my electric vehicle. The staff were very professional and friendly, keeping me updated at all times and making sure I had no problems or questions. One of the few dealerships to still offer a collect and deliver for Motability customers. I would definitely recommend
27 de março de 2026
Resposta da Aston Autopark
Thank you for your kind review. We're pleased to hear you received fantastic service and that the team kept you informed throughout. It's great to know the collect and delivery service for Motability customers was helpful too. Thank you for your recommendation.
Aston most recently fitted a new clutch to my vehicle 🚗.very impressive from start to finish.
Aston most recently fitted a new clutch to my car the work and repair was done on time and to the best standards
9 de abril de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you were impressed with the service from start to finish and that the clutch replacement was completed on time and to a high standard. Glad we could help keep you back on the road.
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you received great service. Glad we could help.
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you found the team personal, professional and knowledgeable. It’s good to know you had a positive experience with us.
Excellent service
2 de abril de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you received excellent service.
5 star as always
27 de fevereiro de 2026
Resposta da Aston Autopark
Thank you for your continued support. We're pleased to hear you had another 5-star experience with us!
The sales team did a great job great…
The sales team did a great job great customer service from the buying the car on the phone to delivering it to our house on the and on time
21 de abril de 2026
Avaliação não solicitada
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear the sales team provided great service from your initial enquiry through to delivery, and that everything was completed on time. We appreciate your feedback.
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you found the communication excellent. We appreciate your feedback.
Very happy
Very quick turnaround and booked me in at short notice, very pleased with the service.
27 de março de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear we could accommodate you at short notice and provide a quick turnaround. Glad we could help.
A1 customer service
27 de março de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you received A1 customer service. Delighted we could help.
I just have to either ring or just pop…
I just have to either ring or just pop in and they get me sorted. I couldn’t get my phone to connect to the car. I had been trying for weeks. So simple just disconnect phone from the car and start again. So simple
20 de março de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear the team were able to quickly sort the issue for you and get everything working again. We appreciate your feedback!
Helpful and approachable.
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely well prepared and presented on pick up. We had a small sensor glitch develop which was sorted within a day and dealt with under warranty, no questions asked.
27 de fevereiro de 2026
Resposta da Aston Autopark
Thank you for your detailed and thoughtful review. We're pleased to hear Sonny was able to support you throughout the purchase and make the process simple and straightforward.
It's also great to know our service team could resolve the issue quickly and keep you on the road with a courtesy car. We really appreciate your recommendation and your continued trust in us. We look forward to helping you again in the future.
Resposta da Aston Autopark
Thank you for your kind review. We're pleased to hear you had a positive experience from start to finish. We appreciate your feedback!
Excellent customer service
Excellent customer service, service staff are polite and helpful, service completed and warranty issue diagnosed without fuss, reminders sent day before car was due in. Call to say when car was ready to collect, courtesy call afterwards to check all was ok.
12 de março de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you found the service team polite and helpful, and that everything was handled smoothly from diagnosis through to completion. It's good to know the communication and follow-up were helpful too. We appreciate your feedback.
Aston’s Melton Mowbray an excellent experience all ex mobility cars
Good service & help to get work done. Car returned sparkling clean , staff extremely helpful
13 de março de 2026
Resposta da Aston Autopark
Thank you for your review. We're pleased to hear you were happy with the service and support, and that the team were helpful throughout. It's great to know the car was returned to you in excellent condition. We appreciate your feedback!
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