Service amazing had an airbag recall did it within 10 minutes in and out lady at the desk was lovely. Only thing is when it was done airbag code came up on OBD scanner won’t go away tried to call a... Ver mais
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Veja o que dizem as avaliações
Another year of friendly and efficient service, very pleased with the way the staff arrange and carry out the work. Highly recommend Aston.
A empresa respondeu
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Ver mais
A empresa respondeu
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Ver mais
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Detalhes da empresa
Escrito pela empresa
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Escrito pela empresa
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Informações de contato
Beler Way, LE13 0DG, Melton Mowbray, Reino Unido
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Glad I used them and will use them again.
Customer service from front desk to workshop very good. Went extra mile to fit me in and appreciated advice given by workshop on options to take. Not cheap but trustworthy service makes it worthwhile.
7 de janeiro de 2026
Resposta da Aston Autopark
Thank you for your detailed feedback. We’re really pleased to hear that our team—from front desk to workshop—looked after you well and went the extra mile to fit you in. It’s great to know the advice from the workshop helped you feel confident about your options.
We appreciate your honest comments on pricing and are glad that the quality and trustworthiness of our service made it worthwhile. Thank you for choosing us—we truly value your support.
Excellent service - Thank you Sonny
An absolute pleasure buying a car from Aston Vauxhall Sonny went above and beyond! The customer care we received by all the staff was excellent! Special thanks goes to Sonny who was the salesperson we dealt with he was so professional, very knowledgeable and honestly nothing was too much trouble for him. We love our new car and can't thank Sonny enough for all the help he gave us.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Aston Autopark
Thank you so much for taking the time to leave such a kind review!
We’re very happy to hear that your experience with us was such a positive one. Sonny will be thrilled to read your kind words — he truly takes pride in going above and beyond for our customers, and it’s wonderful to know his professionalism and knowledge made such a difference. We’ll also be sure to pass on your compliments to the rest of the team.
Enjoy your new car, and thank you again for choosing Aston Autopark — we wish you many happy miles ahead! 🚗✨
vehicle recall
It was a vehicle recall and I wasn’t an existing client of theirs but they were incredibly helpful and kind and the whole process was very efficient.
5 de dezembro de 2025
Resposta da Aston Autopark
Thank you very much for taking the time to share your experience!
We’re really pleased to hear that our team was able to help you with the vehicle recall and make the process smooth and efficient, even though you weren’t an existing client. Providing helpful and kind service to everyone is very important to us, and we truly appreciate your kind words.
Great service
Great service, very knowledgeable service staff, pleasure to do business with them.
12 de dezembro de 2025
Resposta da Aston Autopark
Thank you for taking the time to leave such a great review.
We’re really pleased to hear you enjoyed your experience and found our team helpful and knowledgeable. We truly appreciate your support and look forward to welcoming you back to Aston Autopark.
Sonny made our visit pleasurableSonny made our visit pleasurable
Sonny made our visit pleasurable
12 de dezembro de 2025
Resposta da Aston Autopark
Thank you for your kind comment. We’re delighted to hear that Sonny made your visit enjoyable!
We’ll be sure to pass on your feedback to him, and we look forward to welcoming you again in the future.
Resposta da Aston Autopark
Thank you for taking the time to leave us a review - we’re pleased to hear that you found our workshop helpful.
If there is any feedback you feel could help improve your experience to a five-star level, we would be more than happy to receive and act on it.
You are welcome to email james.jeal@astonvauxhall.co.uk
Thank you again!
The dealer was very helpful
The dealer was very helpful. Went above and beyond to help me. The only thing was that I was offered a free gift which I haven't received. But apart from that there were no issues
27 de novembro de 2025
Resposta da Aston Autopark
Thank you very much for your kind feedback. We’re delighted to hear that you found our team helpful and that they went above and beyond to assist you.
We apologise for the oversight regarding the free gift and appreciate you bringing this to our attention. Please be assured we will look into this and arrange for it to be resolved as soon as possible.
Thank you again for your feedback, and we’re pleased to hear that everything else met your expectations.
Friendly environment.
Great customer service and very accommodating regarding courtesy cars. Very friendly staff.
27 de novembro de 2025
Resposta da Aston Autopark
Thank you for your kind feedback. We’re delighted to hear that you experienced great customer service and found our team accommodating with courtesy cars. It’s also wonderful to know that our staff made you feel welcome.
We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
As always a friendly efficient company to deal with.
As always a friendly company to deal with have dealt there before so know there after service second to none.
The sales consultant Carly Williamson was friendly and efficient and explained in detail what was going on ,
Would be happy to recommend Carly and the company to anybody.
5 de dezembro de 2025
Resposta da Aston Autopark
Thank you very much for taking the time to leave such a kind review. We’re delighted to hear that you had another positive experience with us and that our aftersales service continues to meet your expectations.
Carly will be especially pleased to hear your comments – she takes great pride in being friendly, efficient, and keeping customers fully informed throughout the process.
Thank you again for your recommendation and continued support. We truly appreciate your custom and look forward to welcoming you back in the future. 😊
Very Impressed with the Service
Very Impressed with the Service, smooth and kept updated.
5 de dezembro de 2025
Resposta da Aston Autopark
Thank you for your kind feedback — we’re really pleased to hear you were impressed and felt well looked after throughout the process!
Excellent local dealership
Excellent local dealership. Top class employees.
Helpful and very approachable.
Customer service first class.
5 de dezembro de 2025
Resposta da Aston Autopark
Thank you — we really appreciate your feedback and are pleased you were happy with the service!
Always very polite and keep me updated…
Always very polite and keep me updated on progress and what's needed
5 de dezembro de 2025
Resposta da Aston Autopark
Thank you for the review! We’re pleased you were kept informed and supported during the process.
Resposta da Aston Autopark
Thank you for leaving us a review - we appreciate it!
Excellent service
Excellent service. Made choosing a new car so easy. Sonny was really helpful throughout the process and everything was at my pace. Really enjoyable experience.
20 de novembro de 2025
Resposta da Aston Autopark
Thank you for your feedback!
We’re glad Sonny could make the process straightforward and at a comfortable pace. Enjoy your new car!
Purchased a first car for my son
Purchased a first car for my son, the staff were excellent and very helpful. Some quality vehicles for sale, nearly came away with a second car for my wife.
13 de novembro de 2025
Resposta da Aston Autopark
Thank you for your feedback!
We’re glad the process went smoothly for your son, and please do let us know if we can help with any more vehicles!
Thank you again.
Got my car done before there could fit…
Got my car done before there could fit it in very pleased would recommend
27 de novembro de 2025
Resposta da Aston Autopark
Thank you for your review! We’re glad we could fit your car in and that you’re pleased with the service. We appreciate your recommendation!
Fixed my car ok
Fixed my car ok , everyone was polite
They broke my spare key casing. I had to chase it as they didn't get back to me. I didn't follow it up as i sold the car.
17 de julho de 2025
Resposta da Aston Autopark
We apologise for the not so perfect experience. We will follow up your concern internally. Thank you for taking the time to leave us a review.
Sonny is an asset to the company
Sonny is an asset to the company
Very helpful and knowledgeable and always went the extra mile
20 de novembro de 2025
Resposta da Aston Autopark
Thank you very much for your kind words and positive feedback about Sonny.
We’re delighted to hear that you found him helpful, knowledgeable, and willing to go the extra mile. Comments like yours are greatly appreciated and will be shared with him and the wider team.
Thank you again for taking the time to let us know about your experience!
Great service. Thank you
My vehicle picked up and returned to me on the same day. Serviced , cleaned and the appropriate paperwork achieved at the price quoted. Again - many thanks.
20 de novembro de 2025
Resposta da Aston Autopark
Thank you very much for your review!
We’re pleased to hear that your vehicle was collected and returned on the same day, serviced and cleaned as expected, and that everything was completed in line with the quoted price. It’s great to know the process met your expectations from start to finish.
Thank you again for taking the time to share your experience — it’s very much appreciated!
Pleasure to deal with Astonvauxhall
Carly was very good from the word go, could not have made it any easier, knowledgeable and friendly was a pleasure dealing with her, would also mention Blake who was also very helpful, would have no hesitation in recommending Astonvauxhall to anybody
13 de novembro de 2025
Resposta da Aston Autopark
Thank you very much for your kind words!
It’s great to hear that Carly looked after you so well from the start, and we're pleased Blake was also able to help along the way. We’re glad the experience felt straightforward and friendly. Your recommendation means a great deal to us!
Thanks again for choosing us!
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