We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Ver mais
A empresa respondeu
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We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Ver mais
A empresa respondeu
Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Ver mais
A empresa respondeu
This auto auto warranty company is fraud the scam peoples because when you need a Repair or something they will reject your claim to giving you a shit reason that this is not in our warranty cover. Th... Ver mais
A empresa respondeu
I’ve had a really positive experience with Autoguard. The team were very helpful throughout the whole process and kept me updated when dealing with my warranty claim. They were quick to respond to m... Ver mais
A empresa respondeu
Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.
Building 5, GU16 7ER, Camberley, Reino Unido
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Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
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Unbelievable brilliant company...don't expect it these days...polite well mannered, clear communication..on the ball from the start...very helpful paid what they said without hassle...definitely 5 star company

Resposta da Autoguard Warranties Ltd (United Kingdom)
I phoned the northern Ireland office to make a claim the lady was very helpful a talked me through what I had to do and what was needed to make my claim . I then sent every thing I needed to . And the claim went through and received payment one week later

Resposta da Autoguard Warranties Ltd (United Kingdom)
Fast efficient and really easy to deal with!! Great Warranty and great service!!

Resposta da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)
My doghter phoned 4 me and thank s 2 ur team 4 fixing the car 4 me I didn't Ave 2 do anything just phone u and u sorted it out 4 me thank s so mutch and I hope nothing else go s wrong with it thanks 2 ur team agen

Resposta da Autoguard Warranties Ltd (United Kingdom)
From my first call, i recieved very helpful and grear help in soeting out my claim. First Class Service.

Resposta da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)
Autoguard paid £300 of a £400 garage bill - cutting the manhours in half. Despite that, happy that they helped with the cost of the repair.
Everyone I spoke to/emailed were extremely polite and helpful - however, they ONLY communicate with the named person himself and/or respond to the email listed (ie mine - herself). People have partners and share costs/bills despite not actually being married ... perhaps Autoguard should start to realise that. Men are not always the organisers in a relationship nor IT literate.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Excellent communication and payed the garage straight away.
10 out of 10

Resposta da Autoguard Warranties Ltd (United Kingdom)
Excellent Service! Well Done Autoguard.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Only received part of the total cost have to pay for diagnostic they got ya there as it has to be a vat regetstad garage so prices are exstaushnaust only py a % my total price was £430 I got £249 back ??
Excellent service. No issues with authorising the repair. And an Excellent job by the garage Dacks of Lincoln top draw by both parties.

Resposta da Autoguard Warranties Ltd (United Kingdom)
I was not able to make a claim, and this is really unfair. Before, I used to benefit from the campaign without any problems, but the current campaign staff are rude and disrespectful in the way they speak. Bad company don’t trust this company pls

Resposta da Autoguard Warranties Ltd (United Kingdom)
Had an issue with my new purchase of a used car and the garage was happy to undertake the claim. I understand you met their requirements with no issue.

Resposta da Autoguard Warranties Ltd (United Kingdom)
WHAT A JOKE
YOU BUY WARRANTY FOR COVER.
AND NOT COVERED
WASTE OF TIME

Resposta da Autoguard Warranties Ltd (United Kingdom)
Had to use our autoguard warranty for an unexpected costly repair to our car which we had not had long, was slightly worried about the repair been covered but autoguard were excellent from start to finish, prompt authorisation for repairs and prompt payment at the end of the process, even the garage guy said they where excellent.
Will definitly be renewing our cover with them.

Resposta da Autoguard Warranties Ltd (United Kingdom)
They took a significant amount of stress out of my hands with one call. The second call was from the garage to collect the car ready repaired.

Resposta da Autoguard Warranties Ltd (United Kingdom)
I made a claim for my Taycan, not a small claim either - close to the maximum amount of £5,000. Like all insurance companies the admin is not intuitive but the warranty team were amazingly helpful and ensured that the main dealer was paid on the same day the repair was signed off. I can't fault Autoguard and would reccomend.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Any work that needed doing on my van was taken care of straight away

Resposta da Autoguard Warranties Ltd (United Kingdom)
They paid out some - not all - of the bill. Lots of hoops to jump though to get there. The right hand doesn't seem to know what the left hand if doing. Wouldn't recommend.

Resposta da Autoguard Warranties Ltd (United Kingdom)
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