Autoguard Warranties Ltd (United Kingdom) Avaliações 

2.203
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This auto auto warranty company is fraud the scam peoples because when you need a Repair or something they will reject your claim to giving you a shit reason that this is not in our warranty cover. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had a really positive experience with Autoguard. The team were very helpful throughout the whole process and kept me updated when dealing with my warranty claim. They were quick to respond to m... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Motorista
  2. também em
  3. Corretor de seguros
  4. Seguradora de Automóvel

Escrito pela empresa

Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(2.203)

435 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Unbelievable brilliant company...don't…

Unbelievable brilliant company...don't expect it these days...polite well mannered, clear communication..on the ball from the start...very helpful paid what they said without hassle...definitely 5 star company

9 de abril de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you very much for the 5-star review, Ian!

Avaliado com 5 de um total de 5 estrelas

I phoned the northern Ireland office to…

I phoned the northern Ireland office to make a claim the lady was very helpful a talked me through what I had to do and what was needed to make my claim . I then sent every thing I needed to . And the claim went through and received payment one week later

27 de março de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you for your 5-star review, George!

Avaliado com 5 de um total de 5 estrelas

My doghter phoned 4 me and thank s 2 ur…

My doghter phoned 4 me and thank s 2 ur team 4 fixing the car 4 me I didn't Ave 2 do anything just phone u and u sorted it out 4 me thank s so mutch and I hope nothing else go s wrong with it thanks 2 ur team agen

22 de abril de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you for your 5-star review, Lee!

Avaliado com 5 de um total de 5 estrelas

From my first call

From my first call, i recieved very helpful and grear help in soeting out my claim. First Class Service.

25 de março de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you for your 5-star review, Jack!

Avaliado com 4 de um total de 5 estrelas

Autoguard paid £300 of a £400 garage…

Autoguard paid £300 of a £400 garage bill - cutting the manhours in half. Despite that, happy that they helped with the cost of the repair.
Everyone I spoke to/emailed were extremely polite and helpful - however, they ONLY communicate with the named person himself and/or respond to the email listed (ie mine - herself). People have partners and share costs/bills despite not actually being married ... perhaps Autoguard should start to realise that. Men are not always the organisers in a relationship nor IT literate.

13 de abril de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you for the 4-star review, Mags! We’re always looking for ways to improve, so your thoughts will be taken on board as we work to make our processes simpler and easier.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service! Well Done Autoguard.

19 de abril de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you very much for your 5-star review Denise!

Avaliado com 3 de um total de 5 estrelas

Only received paof the total cost…

Only received part of the total cost have to pay for diagnostic they got ya there as it has to be a vat regetstad garage so prices are exstaushnaust only py a % my total price was £430 I got £249 back ??

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. No issues with authorising the repair. And an Excellent job by the garage Dacks of Lincoln top draw by both parties.

6 de abril de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you very much for your 5-star review, John!

Avaliado com 1 de um total de 5 estrelas

I was not able to make a claim

I was not able to make a claim, and this is really unfair. Before, I used to benefit from the campaign without any problems, but the current campaign staff are rude and disrespectful in the way they speak. Bad company don’t trust this company pls

13 de abril de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Joey,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Your recent repair request was declined as the fault was traced to a leak. Leaks and seal failure are specifically excluded, which is why this repair was not covered.

We understand this can be frustrating, but we aim to be clear and transparent about what is included within the plan.

Each repair request is reviewed on a case-by-case basis, so should you have any questions or concerns in the future, please do get back in touch.

We also take feedback about our team seriously, and your comments will be passed on for review.

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Had an issue with my new purchase of a…

Had an issue with my new purchase of a used car and the garage was happy to undertake the claim. I understand you met their requirements with no issue.

9 de março de 2026
Avaliação não solicitada
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Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you very much for your 5-star review, Nicola!

Avaliado com 1 de um total de 5 estrelas

WHAT A JOKE

WHAT A JOKE
YOU BUY WARRANTY FOR COVER.
AND NOT COVERED
WASTE OF TIME

16 de abril de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Rob,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you'd like for us to look further into this, please let us know your vehicle registration.

Kind Regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Excellent

Had to use our autoguard warranty for an unexpected costly repair to our car which we had not had long, was slightly worried about the repair been covered but autoguard were excellent from start to finish, prompt authorisation for repairs and prompt payment at the end of the process, even the garage guy said they where excellent.
Will definitly be renewing our cover with them.

9 de março de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you very much for your 5-star review, Shaun!

Avaliado com 5 de um total de 5 estrelas

Stress free experience

They took a significant amount of stress out of my hands with one call. The second call was from the garage to collect the car ready repaired.

24 de março de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you very much for your 5-star review, Marcos!

Avaliado com 5 de um total de 5 estrelas

Big Taycan claim

I made a claim for my Taycan, not a small claim either - close to the maximum amount of £5,000. Like all insurance companies the admin is not intuitive but the warranty team were amazingly helpful and ensured that the main dealer was paid on the same day the repair was signed off. I can't fault Autoguard and would reccomend.

8 de abril de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you for your 5-star review!

Avaliado com 3 de um total de 5 estrelas

Wouldn't recommend

They paid out some - not all - of the bill. Lots of hoops to jump though to get there. The right hand doesn't seem to know what the left hand if doing. Wouldn't recommend.

2 de abril de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Loyd,

We’re sorry to hear about your experience and appreciate your feedback.

We understand how frustrating this can be, and while claims are assessed in line with the terms of the plan, we’re always looking to improve our processes.

We’d welcome the opportunity to look into this further, so please get in touch.

Kind regards,
Autoguard Warranties

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