Autoguard Warranties Ltd (United Kingdom) Avaliações 

This is an updated review for my experience with AutoGuard. Initially and issue with my van was not covered and therefore not paid out. I had a second issue with the turbo, which AutoGuard did cover. I’ve therefore changed my rating to a 4 because when a part is covered under warranty, they’re actually very good

They rejected the claim without a reason. That is the point in having a warranty if claims just rejected.

No explanation why they rejected my repairs with the garage. The warranty isn’t worth the paper it’s written on.

When you buy a vehicle for over eighty thousand pounds and you are told you have “Engineering warranty” for twelve months, you would think that if a faulty ( Factory fitted ) engine component (Glow plug ) was detected . That it would be covered by the warranty company! Well it is NOT covered, not only that but I had to pay a garage ( garage from a list the warranty company recommended )a fee of £90 to diagnose the faulty item , because the warranty company doesn’t pay that either!
Sadly this experience has soured the purchase from the company that has recommended the warranty company and with whom I will be contacting to advise them of the warranty company’s failure to pay for , what should ( due to it being a factory fitted part ) be a part that is guaranteed to do more that just over 4,000 miles.
Normally I like to leave good feedback but on this occasion I can Not see a plus to having this warranty cover.

I had a good experience with Autoguard. They dealt with my claim without any problems and kept me updated throughout the process. The customer service was helpful, and everything went smoothly. Thank you.

I had a great experience with Auto Guard Warranty. Their team assisted me very quickly and made the whole process easy and stress-free. They were professional, responsive, and answered all of my questions clearly. I really appreciate their fast service and excellent customer support. I would definitely recommend Auto Guard Warranty to anyone looking for a reliable warranty company.

Really pleased I had warranty for my car I definitely wouldn’t have had the money to pay out.

Warranty, service can't fault it

Fast, efficient and easy to communicate with.

Excellent assistance and communication regarding my warranty claim

Easy to manage. Very efficient service.
Very helpful staff... thank you

Good service
Fast and efficient

I made a mistake with my recent claim by not notifying AWL before putting my vehicle into the garage for work. After explaining the reason and circumstances they began to process my claim. The claim was settled in good time with zero issues. All of the staff I had contact with were polite and very helpful. I initially thought they would deny my claim for not initially notifying them but they treated me as an individual and took into account my issues. When I took out the warranty I was sceptical but AWL have shown me that they are an honest company who work to help and not try to deny liability.

Unfortunately I had to use the warranty within 6 months of having my motorhome. Thankfully, the warranty covered most of the repair cost which relieved some of the stress.

I would just advice that you complete and save proof of all service appointments as this couldve cancelled my contract. However on finding such proof my claim was quickly and effectively reinstated and paid.
Play by their rules/your contract with them and they are fair and just

Pointless cover paid for they do not cover anything, happy to take your money but not prepared to pay out when needed. Complete scam

Came in clutch when I needed them too. Customer service is actually really friendly. When I get a new car I’ll definitely be going with them again. Referring to friends and family

Unbelievable. Rejected claim for failed electrics despite being told by the garage I purchased the car from it would be covered. Explanation is very unclear and it's just a "computer says no" response