We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Ver mais
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We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Ver mais
A empresa respondeu
This auto auto warranty company is fraud the scam peoples because when you need a Repair or something they will reject your claim to giving you a shit reason that this is not in our warranty cover. Th... Ver mais
A empresa respondeu
Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Ver mais
A empresa respondeu
I’ve had a really positive experience with Autoguard. The team were very helpful throughout the whole process and kept me updated when dealing with my warranty claim. They were quick to respond to m... Ver mais
A empresa respondeu
Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.
Building 5, GU16 7ER, Camberley, Reino Unido
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Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta da Autoguard Warranties Ltd (United Kingdom)
Brilliant experience. Claim made and paid within a week. On our motorhome. All on line forms and communications simple. Would recommend Autogaurd to anyone Thank you.

Resposta da Autoguard Warranties Ltd (United Kingdom)
We had a clutch issue which Autoguard which apparently do not cover 90% of the relevant components . They took several days to answer the garage updates with a one line reply of "we do not cover x y and z etc " . Apparently a clutch hydraulic slave cylinder is not even covered .The garage (main agents) were additionally shocked. Another get out clause it would seem. Beware

Resposta da Autoguard Warranties Ltd (United Kingdom)
If I could put 0 starts i would. Extremely unhelpfully, pay £1500 for lifetime warranty but they didn't even give me an advice how yo start my car without key fob as battery died advice to go to the nearby garage (I COULDNT EVEN DRIVE), when call3d breakdown assistant, they also told me to go to the garage when a could driver and couldn't give me an advice. Managed to sort it our myself. My people in Auto Guard couldn't even care less and sounded the same on the phone. I could get more help by calling one if my friends. AWFUL EXPERIENCE.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Took a few days to look at claim and then rejected and given no option to ask for a second check

Resposta da Autoguard Warranties Ltd (United Kingdom)
Purchased a van that included 3 months warranty with Autoguard. 3 weeks left on warranty and I had a problem with the air conditioning. Turned out to be a faulty valve in the compressor. My local garage fixed the problem. Total cost including re-gas was £145.80 which has been reimbursed by Autoguard. Thankyou.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Excellent service. It's nice to have worry free motoring. Keep up good work.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Everything was online and straight forward claim was settled within a week. Was simple process from start to finish. Would highly recommend there warranty

Resposta da Autoguard Warranties Ltd (United Kingdom)
What a waste of time and money this warranty is.
My advice don’t bother getting it.
They hold you to the criteria so strictly that if you miss one thing, they just reject the claim.
Save your money and do something else with it!

Resposta da Autoguard Warranties Ltd (United Kingdom)
My claim was dealt with by my vehicle supplier who dealt directly with Autoguard. The claim was approved authorised and the repairs carried out all within 1 week of notification. All in all an excellent service from both Autoguard and my vehicle supplier.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Supportive team with prompt responses. Clear communication with regard to how to proceed with claims etc. Payment received from Autoguard promptly.

Resposta da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)
They kept their word when I had issues with my car

Resposta da Autoguard Warranties Ltd (United Kingdom)
Good communication throughout and settled really quickly.

Resposta da Autoguard Warranties Ltd (United Kingdom)
Exceptional service from start to finish. Walked my through everything and could not have been more helpful. Even though I had to wait six months for the part the team were always accommodating and incredibly patient!

Resposta da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)
Phone calls are answered promply when you call.
Staff are helpful pleasant, knowledgeable, and the service is overall very responsive.

Resposta da Autoguard Warranties Ltd (United Kingdom)
I only make a phone call and everything being sorted.

Resposta da Autoguard Warranties Ltd (United Kingdom)
From start to finnish the while prosess was seamless

Resposta da Autoguard Warranties Ltd (United Kingdom)
The colleague handling my case was super informative. He went back and forth with me on call explaining me every step of the process. He contacted the garage as well and had a chat with them with regards to the repairs and then when he required further details about the repairs, he emailed with the questions so the mechanic can respond to that.

Resposta da Autoguard Warranties Ltd (United Kingdom)
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