Autoguard Warranties Ltd (United Kingdom) Avaliações 

2.200
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This auto auto warranty company is fraud the scam peoples because when you need a Repair or something they will reject your claim to giving you a shit reason that this is not in our warranty cover. Th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had a really positive experience with Autoguard. The team were very helpful throughout the whole process and kept me updated when dealing with my warranty claim. They were quick to respond to m... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Motorista
  2. também em
  3. Corretor de seguros
  4. Seguradora de Automóvel

Escrito pela empresa

Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 76% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(2.200)

432 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Efficient and faultless

15 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Les,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant experience. Claim made and paid within a week. On our motorhome. All on line forms and communications simple. Would recommend Autogaurd to anyone Thank you.

30 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Steve,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

Clutch issue which Autoguard seems to hardly cover any associated components

We had a clutch issue which Autoguard which apparently do not cover 90% of the relevant components . They took several days to answer the garage updates with a one line reply of "we do not cover x y and z etc " . Apparently a clutch hydraulic slave cylinder is not even covered .The garage (main agents) were additionally shocked. Another get out clause it would seem. Beware

1 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

If I could put 0 starts i would

If I could put 0 starts i would. Extremely unhelpfully, pay £1500 for lifetime warranty but they didn't even give me an advice how yo start my car without key fob as battery died advice to go to the nearby garage (I COULDNT EVEN DRIVE), when call3d breakdown assistant, they also told me to go to the garage when a could driver and couldn't give me an advice. Managed to sort it our myself. My people in Auto Guard couldn't even care less and sounded the same on the phone. I could get more help by calling one if my friends. AWFUL EXPERIENCE.

28 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Victoria,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

Took a few days to look at claim and…

Took a few days to look at claim and then rejected and given no option to ask for a second check

27 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Michael,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Your recent repair request was declined as the fault was due to the Hand Brake Calliper, these are excluded as per the terms and conditions within the plan.

We understand this can be frustrating, but we aim to be clear and transparent about what is included within the plan.

Each repair request is reviewed on a case-by-case basis, so should you have any questions or concerns in the future, please do get back in touch.

Kind Regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Purchased a van that included 3 months…

Purchased a van that included 3 months warranty with Autoguard. 3 weeks left on warranty and I had a problem with the air conditioning. Turned out to be a faulty valve in the compressor. My local garage fixed the problem. Total cost including re-gas was £145.80 which has been reimbursed by Autoguard. Thankyou.

22 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Mark,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. It's nice to have worry free motoring. Keep up good work.

24 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Everything was online and straight…

Everything was online and straight forward claim was settled within a week. Was simple process from start to finish. Would highly recommend there warranty

22 de junho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Stephen,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

What a waste of time and money this…

What a waste of time and money this warranty is.

My advice don’t bother getting it.

They hold you to the criteria so strictly that if you miss one thing, they just reject the claim.

Save your money and do something else with it!

24 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Kevin,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Excellent

My claim was dealt with by my vehicle supplier who dealt directly with Autoguard. The claim was approved authorised and the repairs carried out all within 1 week of notification. All in all an excellent service from both Autoguard and my vehicle supplier.

25 de junho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Phillip,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Supportive team with great communication

Supportive team with prompt responses. Clear communication with regard to how to proceed with claims etc. Payment received from Autoguard promptly.

17 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Beverley,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

14 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Lisa,

Thank you for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Good communication throughout and…

Good communication throughout and settled really quickly.

3 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Geoff,

Thank you very much for the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service from start to finish. Walked my through everything and could not have been more helpful. Even though I had to wait six months for the part the team were always accommodating and incredibly patient!

3 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Chris,

Thank you for sharing your experience and the 5-star review!

Kind regards,
Autoguard Warranties

Avaliado com 1 de um total de 5 estrelas

They don't want to pay out for anything?

17 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Hi Kelly,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to look into this matter further then please provide us with the vehicles registration number.

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

I only make a phone call and everything…

I only make a phone call and everything being sorted.

8 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

Thank you for the 5-star review, George!

Kind regards,
Autoguard Warranties

Avaliado com 5 de um total de 5 estrelas

The colleague handling my case was…

The colleague handling my case was super informative. He went back and forth with me on call explaining me every step of the process. He contacted the garage as well and had a chat with them with regards to the repairs and then when he required further details about the repairs, he emailed with the questions so the mechanic can respond to that.

14 de julho de 2026
Avaliação não solicitada
logotipo da Autoguard Warranties Ltd (United Kingdom)

Resposta da Autoguard Warranties Ltd (United Kingdom)

thank you for the 5-star review, Asad!

Kind regards,
Autoguard Warranties

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