Babyliss Avaliações 

My enquiry was dealt with very promptly and professionally, the lady who dealt with my case was really helpful and friendly and put me at ease regarding sending back my appliance, she explained how to do it in detail and for a technophobe like me it was really easy, I would certainly tell my friends to buy Babylon’s if only for the superb customer services

I always buy Babyliss hairdryers, they're fab. I have a small travel version and got in touch with them as it started to smell of burning... their support was great and very responsive, and they have agreed to replace it. I'm impressed and recommend Babyliss as a great company to deal with.

I recently had an issue with my hair styler, which I love and is the first problem I have ever had with any babyliss product. I contacted them direct through chat on their website, and was answered within a minute with the most helpful information. Following one email communication they arranged to ship out a new product with an extended warranty, and arranged for the old one to be collected for return. I have never had such a swift customer experience. Very happy, thank you so much.

My Babyliss straighteners just stopped working which I was gutted about as they were excellent. Within 3-4 days I had contacted the manufacturer and they had agreed to send me some new ones, no fuss, no arguing. I was very impressed with their customer care service ie response times,
Professionalism and resolution of the problem. Other companies should look and learn. A pleasure to deal with

My case was reviewed by Inga and Sandra and they were amazing. Inga replied within one hour of me sending the initial email and gave very clear instructions on what to do. Really helpful , kind and friendly.

I purchased a beard trimmer and experienced some issues with one component. The Support service was incredible - prompt and courteous communication and speedy, no fuss resolution. Couldn't be better! Many thanks Inge and Sandra

Quick response and replacement of my faulty straighteners. Thank you!

Had a problem with a hair clipping production. Within 72 hours of contacting the company my problem was resolved.
Couldn’t be happier with how I was dealt with. Thank you

I don’t usually write reviews but I feel like I must express my sincere gratitude to all of the customer support representatives I have dealt with in Babyliss. They replied super quickly and were friendly and so helpful.

I recently had to report a fault with a set of straighteners purchased in July this year. The process for reporting the fault was really straightforward and the response and resolution time was excellent.

Thank you to Sandra and the Team for helping to resolve this.

Well what can I say?! Customer service from BaByliss is how it should be done! 10/10! My hair straighteners had gone wrong after nearly 3 years of use. I presumed they would have only had a one year guarantee but when I looked it was 3 years! I asked my relative if they had the receipt as it was a present and they did! I contacted BaByliss customer support fully expecting them to say they couldn't do anything but they asked a few questions and for proof of purchase etc and now I have a brand new hair straightener on its way to me with a six month extended guarantee! Both Inge and Sandra from the customer services department were superb - exemplifying how customer service should be - very courteous, knowledgeable, efficient and compassionate and all sorted via email within a matter of a few days - they even gave me a choice of what model I would prefer!! Outstanding service! Most other firms could learn a lot from your example!! Keep up the good work it was definitely appreciated!!

I couldn't be happier with the service I received today. It was a prompt response, extremely helpful and the outcome was perfect.
The product had been a gift and as such I didn't have a receipt to prove date of purchase but they were able to validate the date of manufacture and allowing shelf time they provided me with a replacement product.

Wow! I cannot believe how quickly Babyliss customer service handled my problem, Angelika and Sandra you are both ⭐⭐. I thought the days of good never mind "great!" Customer service was over but Babyliss have restored my faith. Just Brilliant.

Excellent, rapid responses and fair replacement, couldn't ask for better service.

I contacted Babyliss because I had a query with the instructions for my Babyliss curling tongs and I received a very prompt and helpful reply. Very pleased with the service.

my straightener flat plate lasted me 3 years strong then i reported it faulty they’re sending me a replacement they’re so helpful and thoughtful brilliant service

Excellent customer service and very fast delivery.

I bought my wife a Babyliss Air Power Volume 2-in-1 hair dryer and styler last year for a Christmas present. It recently developed a fault and I got in touch with Babyliss by email. 3 days later we have a replacement. That's great customer service. That's as good as anyone can expect.
Love it.

Our Hair trimmer stopped working after about 1 year. I have called customer service of Babyliss, they were very friendly and helpful. I didn’t have my receipt anymore, they requested some few more details about the product and a picture via email.
After a couple of working days they replied and told me I will receive a new replacement product. Everything went straight forward and a good communication.

Excellent customer service.