BabyUltrasoundClinic Avaliações 

209
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had such a lovely experience at our private gender scan at 15 weeks. The staff were fantastic from start to finish and made us feel really comfortable. They were also very discreet about keepin... Ver mais

Avaliado com 5 de um total de 5 estrelas

bangor north wales highly recommend been here 3 times with both pregnancies! receptionist was lovely and very polite! the sonographer was very patient with baby not cooperating! very helpful & mak... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had our gender scan done for the first time at the Bangor clinic and cannot express how wonderful our experience was, my son (1 years old) even got to experience seeing his sibling on the big scree... Ver mais

Avaliado com 1 de um total de 5 estrelas

Paid for a service, and did not receive, can’t fault Prestatyn branch, this goes higher than them, customer service appalling, you owe me £79 promised to pay me Bach, nothing Won’t answer calls, or... Ver mais

Detalhes da empresa

  1. Centro de cuidado à gestante

Escrito pela empresa

Baby ultrasound clinic is an independent private company that was established over 10 years ago. This is medical led business with you and your baby as number one priority. Baby Ultrasound clinic currently operates rom Bolton, Huddersfield, Chester, Blackpool, Wakefield, Sheffield, Preston, Stockport and Bangor in North Wales.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

209 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,1

Todas as avaliações

(209)

58 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazing staff

Staff are always amazing this is my second pregnancy that we have used baby ultrasound Prestatyn and everytime we have had an amazing experience, especially the lady on the reception who every time is great!

22 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve had 2 scans so far at the Bolton…

I’ve had 2 scans so far at the Bolton clinic and both times the staff have been so professional and helpful. The sonographers are so friendly and answer any questions you have. As a first time mum, I highly recommend.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have had multiple scans with baby…

I have had multiple scans with baby ultrasound clinic, they were so friendly and made me feel so relaxed. I’ve booked for another scan in April to find out the gender of my second baby because of how wonderful they are 🫶🏼

5 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My sister went for her private scan…

My sister went for her private scan last month. She was told its a girl. We went and bought some baby girl clothes etc.. last week she had a nhs scan and was told its a boy! they should have experienced staff especially if they are private and charge money!

1 de dezembro de 2025
Avaliação não solicitada
logotipo da BabyUltrasoundClinic

Resposta da BabyUltrasoundClinic

Hi

Thank you for your review

Can you please ask your sister to contact us on 0333 444 0174 so this can be reviewed? We have not been made aware of any one who has been given incorrect gender. I can assure you all our staff are experienced and we carry out 100's of gender scans on a monthly basis and have not received this feedback before

Kind regards

Baby Ultrasound Clinic

Avaliado com 1 de um total de 5 estrelas

A inhumane organisation with zero…

A inhumane organisation with zero integrity or compassion.
The original appointment was cancelled for staffing reasons, to rearrange and confirm the text message was not a scam it took several calls and chasing.

Now to the crooks of my review, following the rebooking we then received devastating news that’s our screening results for chromosomes test had come back as high risk for major health risks and I would be offered a diagnostic test, this was yet to be arranged but as a couple we were in shock and didn’t feel comfortable to continue with finding the babies gender and what was going to be a happy exciting time. So we explained the situation as was open about our uncertainty of the pregnancy and if it was going to last. We felt it was right to let the organisation know we would be cancelling in advance so the appointment and time wouldn’t be wasted. Given we had pre-paid and had so many things to think about, it was considerate of us to do this.

Didn’t hear a single word back, no acknowledgment, no response what so ever. We think this is horrendous and particularly given this area of profession.
Utterly shameful and disgusting.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da BabyUltrasoundClinic

Resposta da BabyUltrasoundClinic

Hi

Thank you for your review

Firstly I am extremely sorry to hear about the outcome of your screening results and can not imagine the worry and uncertainty you are currently dealing with

We would never ignore a situation like this or even refuse to acknowledge this situation. I have looked through all our emails and can not find a single email from you.

When you are feeling up to it please contact us and confirm where this correspondence was sent to so this can be looked into and investigated in full

I am again so sorry if we have added more distress to this situation and I can assure you when I receive this information a full internal investigation will be launched

Kind regards

Baby ultrasound clinic

Avaliado com 1 de um total de 5 estrelas

Poor! Stay clear of this place.

Really disappointed with this scan clinic. We were misgendered and told the wrong gender during an early 15 week scan. I’ve since emailed multiple times to raise a complaint and have had no response at all. Poor communication and lack of accountability for what should be a very sensitive service. Stay clear of this place, the cheaper prices clearly reflect the services they offer!

27 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing experience.

Amazing experience.
Will 100% be back to see our baby boy again.
Very friendly and relaxed and not rushed a lot of time and patience taken when baby isn’t playing ball

23 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Scam

Booked an appointment to attend the Leeds Clinic, but when I arrived I was told the clinic didn't even exist. Rang and emailed head office, only for the man to say "we'll try and give you a refund"?!
Horrible experience. Majorly disapointed and yet to receive my refund.

12 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DONT recomment

they say you can get an early gender scan from 14 weeks but i was almost 17 weeks and they got it wrong! waste of money i’ve also emailed asking for information and after a week still no reply. Don’t recommend whatsoever. only 2 weeks later it was a clear boy NOT a girl like they told me.

25 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

I attended The Baby Ultrasound Clinic…

I attended The Baby Ultrasound Clinic for an early scan at Huddersfield to check that my baby was okay and to get reassurance. Unfortunately, my experience left me feeling more anxious rather than reassured.

During the scan, the sonographer repeatedly focused on my ovaries, which was not my concern or the reason for my visit. I had booked to confirm my baby’s wellbeing (gestational sac, fetal pole and dating), but this was not clearly explained to me at the time. The lack of clear communication meant I left feeling uncertain and worried.

When I raised my concerns with the clinic, I received apologies and was told that the scan met their internal protocols. However, this did not address the fact that the service failed to provide me with the reassurance I had booked and paid for. While I understand that they are now looking at improving staff training, this was not helpful for the scan I had.

I am disappointed with my experience and would not return. I hope that in the future the clinic provides clearer communication so that patients leave with confidence and reassurance rather than anxiety.

9 de agosto de 2025
Avaliação não solicitada

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