I've shopped at Reigate and at Sutton. At both stores I've found the staff to be very helpful and supportive when I've asked questions and then made decisions. My wife has also purchased some bike acc... Ver mais
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Veja o que dizem as avaliações
I needed to bring my bike back to the shop several times because the hub gears weren't adjusted correctly after the initial service. The shop staff were always happy with this, and ultimately sought a... Ver mais
A empresa respondeu
Highly recommend Balfe's Bikes Sutton. I would never class myself as a "proper" cyclist, just enjoy riding my road bike to work. Having walked passed Balfe's many times I felt intimidated that it... Ver mais
A empresa respondeu
Pleased with service. Order for rear bike frame promptly arrived at local branch for collection. Impressed with brief advice on fitting.
Detalhes da empresa
- Loja de Bicicleta
- Loja de roupas desportivas
- Conserto de Bicicletas
- Loja de acessórios para bicicletas
- Ciclismo de estrada
Sobre Balfe's Bikes - Sutton
Escrito pela empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito pela empresa
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Informações de contato
126 High Street, SM1 1LU, Sutton, Surrey, Reino Unido
- 020 8076 7400
4,8
Excelente
822 avaliações
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Resposta de Balfe's Bikes - Sutton
Hi Nick. Thank you for taking the time to leave a review. I am glad we were able to give you great service (With a smile). Hope to see you again soon. Dave and Team Sutton
Resposta de Balfe's Bikes - Sutton
Hi Pearl. Thanks for the glowing review while we aim for Perfection but there is always something that can be done better or something new to learn. Look forward to seeing again soon. Dave and Team Sutton
Your friendly local bike shop.
Although a part of larger operation now Sutton shop managed maintain the feel of friendly, independent local bike shop.
17 de janeiro de 2026
Resposta de Balfe's Bikes - Sutton
HI Biking Dad. Thanks for the kind review. I am glad you like pur welcoming atmosphere. Uou would find a similar welcome in any of the 12 Balfes stores in London and the South East. But please carry on using us!!! Hope to see you again soon. Dave and Team Sutton.
Resposta de Balfe's Bikes - Sutton
Hi. Thanks for taking the time to leave a review and for your kind comments. We hope to give you excelent service again in the future. Dave and Team Sutton.
Resposta de Balfe's Bikes - Sutton
Hi Cesar, Thank you for your review, i am gald we were able to help you quickly. We look forward to seeing you again soon. Dave & Team Sutton.
Resposta de Balfe's Bikes - Sutton
Hi Catherine, thanks for the reviw, Dont forget tell all your cycling friends about our great service - Keep it Local! Dave & Team Sutton
The friendly and dedicated staff. show…
The friendly and dedicated staff show true professionalism at all times, always a pleasure to visit.
4 de janeiro de 2026
Resposta de Balfe's Bikes - Sutton
Thanks for the review David and your kind comments. Look forward to seeing you again soon. Dave and Team Sutton
Will charge you for work you have not arranged for
I took my bike in and asked for a simple job to change my chain and cassette which I know from experience is only a half hour job max. Their Sutton store then decided to give my bike a service as an extra which I did not ask for at the time of booking it in and charged me an hour of labour costs. This resulted in my bill being doubled in cost.
10 de janeiro de 2026
Avaliação não solicitada
Resposta de Balfe's Bikes - Sutton
Hi Sarah. I am sorry you were dissatisfied with our service on this occasion, as I know you have been happy with our work previously.
You should have been informed of the full cost when booking and I apologise if that was .not the case. A chain, cassette and cable replacement has always constituted a gear service which is £70. And It may be that you were incorrectly undercharged previously.
We value you custom and would like to offer a discount on future work as a gesture of good will.
Dave & Team Sutton
Best bike store around
From entering the store with my daughter the advice we were given was fantastic.
I returned to pay the deposit and was given options of when I could collect. The team were absolutely brilliant
24 de dezembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi JLO Thanks for the lively review. Ia m so glad we were able to help you find the perfect bike for your daughter. I hope she enjoys it. Dave and Team Sutton
Very welcoming and professional
Very welcoming and professional, they are very good at what they’re doing. I would recommend them anytime
28 de dezembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi. Thank you for taking time to leave a review. Its very nice to be appreciated for something we all enjoy doing. Hope to see you again. Dave and Team Sutton
quick turnaround
quick turnaround, and very friendly staff when i went in to collect my item.
24 de dezembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi Alex. I am happy you had a gastrectomy free experience and we hope to see you again soon. Dave and Team Sutton
Dave in the Sutton store was so…
Dave in the Sutton store was so helpful. He managed to get a bike to our local store in speedy time for christmas!
22 de dezembro de 2025
Avaliação não solicitada
Resposta de Balfe's Bikes - Sutton
Hi Katy. Glad to have helped, Hope the bike went down well. Dave & Team Sutton
Helpful and friendly service
7 de dezembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi Paula. Thanks for the review, I am glad you found us friendly and helpful. I hope we can serve uou again soon. Dave and Team Sutton
Great service knowledgeable staff good…
Great service knowledgeable staff good stock
7 de dezembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi Matt thanks for the review and you recommendation let's hope we vannhelp you again soon. Dave and Team Sutton
Resposta de Balfe's Bikes - Sutton
Hi Christian I'm glad you were happy with your purchase. Hope to see you in store again soon. Dave & Team Sutton
Very professional and friendly
Very professional and friendly, totally recommend.
30 de novembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi Bruno. Thanks for the review hope to see you and your friends again soon. Dave & Team Sutton.
Friendly and helpful staff
26 de novembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi Steven thanks for your kind review. hope to see you again soon. Dave and Team Sutton
Resposta de Balfe's Bikes - Sutton
Hi George thanks for your review. Im very proud of all my team and I'm glad they ate appreciated. Remember to recomend us to your friends. Dave & Team Sutton
Very helpful in purchase of Garmin…
Very helpful in purchase of Garmin sensors and helping with compatibility for use,
24 de novembro de 2025
Resposta de Balfe's Bikes - Sutton
Hi Tony. Thanks for taking the time to leave a review. Am glad we were able to.help you choose your sensors and that you are enjoying the information they are giving you. Dave and Team Sutton
Resposta de Balfe's Bikes - Sutton
Hi Sheila. Thanks for taking the time to leave a review. I'm sorry you thought we were expensive. I can assure you however that we have staff in our HQ ensuring our prices are competitive with competitors. I hope we can still serve uou again in future. Dave and Team Sutton.
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