I've shopped at Reigate and at Sutton. At both stores I've found the staff to be very helpful and supportive when I've asked questions and then made decisions. My wife has also purchased some bike acc... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I needed to bring my bike back to the shop several times because the hub gears weren't adjusted correctly after the initial service. The shop staff were always happy with this, and ultimately sought a... Ver mais
A empresa respondeu
Highly recommend Balfe's Bikes Sutton. I would never class myself as a "proper" cyclist, just enjoy riding my road bike to work. Having walked passed Balfe's many times I felt intimidated that it... Ver mais
A empresa respondeu
Pleased with service. Order for rear bike frame promptly arrived at local branch for collection. Impressed with brief advice on fitting.
Detalhes da empresa
- Loja de Bicicleta
- Loja de roupas desportivas
- Conserto de Bicicletas
- Loja de acessórios para bicicletas
- Ciclismo de estrada
Sobre Balfe's Bikes - Sutton
Escrito pela empresa
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Escrito pela empresa

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Informações de contato
126 High Street, SM1 1LU, Sutton, Surrey, Reino Unido
- 020 8076 7400
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Click & Collect order was great.
I ordered online for Click & Collect and it came as expected.

Resposta de Balfe's Bikes - Sutton
Friendly and knowledgable staff
Friendly and knowledgable staff. Every time I’ve been there it’s been great

Resposta de Balfe's Bikes - Sutton
STAFF VERY HELPFUL AND FRIENDLY AND…
STAFF VERY HELPFUL AND FRIENDLY AND KEPT ME INFORMED ON MY ORDER .

Resposta de Balfe's Bikes - Sutton
Balfes Sutton
Friendliness of Chris ,Kieran and Ollie their knowledge and help in setting up my new bike .
I had a far better experience at Balfes Sutton ,than another local Balfes .
I would definitely recommend Balfes Sutton and will use them again!
Thanks .

Resposta de Balfe's Bikes - Sutton

Resposta de Balfe's Bikes - Sutton
Exceptional Service
When I went to Balfes, I didn’t feel like they were just trying to make a sale. They took the time to offer proper support and guidance, which really helped with such a big purchase. The young lad, Kieron, was brilliant — he talked us through the right bike height and sizing, suggested the best bikes for the terrain my boys will be riding on, and even found us the best deal. The manager was also really helpful, making the whole experience feel relaxed and supportive.
I came away feeling confident I’d made the right choice. It’s also great that they’re local, so if we have any problems with the bikes, we can just pop back in. Two very happy boys — and one very happy parent!

Resposta de Balfe's Bikes - Sutton
Good experience
Good experience, helpful with the purchase of 2 bikes via cycle scheme and a number of accessories.

Resposta de Balfe's Bikes - Sutton
Purchased a new bike from Balfe’s…
Purchased a new bike from Balfe’s Sutton. Had an amazing service from Kieren who is a Shimano Sram specialist. Being new to electronic shifting he spent a lot of time explaining everything thoroughly . Also my special thanks to Danny, Dave & the rest of the team who were very professional, knowledgeable & helpful.

Resposta de Balfe's Bikes - Sutton
Excellent
Excellent, really pleased that I picked their Sutton branch to supply my new bike. Nice people to deal with.

Resposta de Balfe's Bikes - Sutton
Customer service at it's best
The guys were great from start to finish. Excellent communication all the way. Also gave some great advice on helmets choices. My son is real happy. would definitely recommend these guys to anyone

Resposta de Balfe's Bikes - Sutton
Great experience!
The team were excellent at helping me pick a helmet and balance for my toddler. The order arrived well within the time frame given and I was contacted straight away!
The bike came assembled and ready to go! These guys know what they're doing - Highly recommended.

Resposta de Balfe's Bikes - Sutton
Strange noises from front wheel.
I took my bike in with a strange noise coming from the front wheel. Turned out to be the bearings. They replaced them with zero fuss and at a reasonable price.

Resposta de Balfe's Bikes - Sutton
We had an issue with our new Scott MTB
We had an issue with our new Scott MTB, Dave and the team at Sutton, took the bike in straight away and fixed the problem, even managed to carry out our first service whi;st in, thank you

Resposta de Balfe's Bikes - Sutton
I didn’t sign up with this company
I didn’t sign up with this company. They just keep emailing me, have asked them to remove me from their mailing list and now they ask for a review so obviously 1 star!

Resposta de Balfe's Bikes - Sutton

Resposta de Balfe's Bikes - Sutton
great performance
Initially wanna just to change the inner tube, insisted also to change the tires and to adjust the transmission, which turned out great improvement of performance.

Resposta de Balfe's Bikes - Sutton
Great service from the Sutton branch…
Great service from the Sutton branch from start to finish. Loved the reward points on my e-bike purchase which allowed me to get a new lock and anchor without paying a penny.

Resposta de Balfe's Bikes - Sutton
The staff at Balfe's bikes were…
The staff at Balfe's bikes were friendly and courteous they gave me the appropriate advice when I made enquiries about the purchase of a Brompton bicycle.

Resposta de Balfe's Bikes - Sutton
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







