As always our experience was excellent. Brandon took us through the system set up in our iX3 and now we now have our personal set up for our individual needs. Brandon also showed us how to get the bes... Ver mais
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There were a few things we were unsure of with certain apps with our phone connecting to the car. We made an appointment with Brandon, who explained everything we asked, he was very knowledgeable,... Ver mais
A empresa respondeu
My BMW X5 was in for an oil service today, I was offered the usual wash and vac courtesy clean which, needless to say, I accepted. I would like to both thank and congratulate whoever cleaned it, you... Ver mais
A empresa respondeu
From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Ver mais
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Detalhes da empresa
Escrito pela empresa
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers.
Informações de contato
Broad Oak Road, CT2 7PQ, Canterbury, Reino Unido
- www.barrettskent.co.uk
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Organised system and very helpful
Bmw was very organised at my appointment for car service. The service support was helpful and efficient and I must say a good experience all round. They kept me informed of progress and ordered new part and fitted at the same appointment.

Resposta da Barretts Kent
Excellent service from Barrettes mini…
Excellent service from Barrettes mini Ashford as always a good price for the mot and they cleaned the car too! Not many places do that!

Resposta da Barretts Kent
Again another great experience with…
Again another great experience with Barrett’s, they are always polite and courteous. Customer service in my experience has always been excellent.

Resposta da Barretts Kent
Brilliant service as always
Brilliant service as always. Particularly like the walkthrough inspection video. Courtesy car made available, my car returned cleaned. Thank you.

Resposta da Barretts Kent
We dropped the car off early we were…
We dropped the car off early we were greeted with a hot drink of our choice made to feel welcome as usual the air bag was replaced and the car was cleaned free of charge .

Resposta da Barretts Kent
Service is always good
Service is always good. Efficient, friendly and well organised. Customer is always keep informed of progress.

Resposta da Barretts Kent
Had to bring my car in for a recall
Had to bring my car in for a recall, which was carried out quickly and with lots of communication resulting in a smooth experience, I always bring my car to Barrett’s as they always go the extra mile with service and communication.

Resposta da Barretts Kent
I have to give Barretts a five star…
I have to give Barretts a five star rating . I couldn’t fault their service
Sophie had everything organised before hand , from picking my car up ( the chap was professional ) to keeping me well informed to what was happening and to delivering it back to me. First class service Barretts of Ashford thank you.

Resposta da Barretts Kent
Customer Service
Customer Service is as important as the vehicle itself. Many thanks to Ellie Rees-Davies for negotiating me through my service in such a professional & positive manner. A great ambassador for the brand!

Resposta da Barretts Kent
As always great communication, support and attention. Lovely staff. Can't fault anything.
As always great communication and atte

Resposta da Barretts Kent
Good friendly service
Good friendly service , kept me informed of any updates. Quick service , very happy

Resposta da Barretts Kent
As always great service from Barretts…
As always great service from Barretts BMW team members. Special thank you to assistance service manager Miss Abbey Davies who dealt expertly with my recent problems on the car whilst on holiday in France and Miss Sophie Simpson who looked after me once the car had been repaired.

Resposta da Barretts Kent
Had a 10/10 experience would be using…
Had a 10/10 experience would be using them again thanks again

Resposta da Barretts Kent
Very professional
Very professional, good friendly service

Resposta da Barretts Kent
Excellent service
Excellent service, maintenence on car was carried out quickly and I felt I got value for money.

Resposta da Barretts Kent
Fabulous customer interaction from drop…
Fabulous customer interaction from drop off to collection. Intermittent fault with Z4 which typically resolved itself on deposit to garage, but reactivated on way home. Nonetheless kept fully informed during the day, and will need to re-book, but fully confident with service team.

Resposta da Barretts Kent
First service on my 225e all good kept…
First service on my 225e all good kept informed and I chose pick up and delivery which suited me this time and was done brilliantly all in all a pleasant experience

Resposta da Barretts Kent
Barretts Ashford
Always take my BMW Barretts at Ashford . Bought the car off of them in 2019 and have had it serviced there ever since
Always treated well and they always do a first class job

Resposta da Barretts Kent
Great staff
Helpful staff; lovely waiting area; car serviced while I waited, and cleaned for good measure!

Resposta da Barretts Kent
Barretts did what they promised
Barretts did what they promised, very important in todays sad world.

Resposta da Barretts Kent
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