Bighouse Furniture Avaliações 

73
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Was sent the wrong panels. When I contacted the store they tried to tell me they were the correct panels with the wrong code on them. They were supposed to collect but still haven't and no one is resp... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a Chaise Longue @ £275 on line on Wednesday afternoon. The company offered me a 5% discount if I bought directly from them rather than through Amazon which is what I did. By Friday linchtime... Ver mais

Avaliado com 4 de um total de 5 estrelas

I recently brought a 58" TV and the glass cabinet was not big enough or strong enough to hold the TV on. I didn't want to hang the TV on the wall and brought a new TV holder as an alternative. The wei... Ver mais

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Excellent Service & Best Prices I had a fantastic experience with this furniture store. I placed my order one day and it was delivered the very next — incredibly fast and completely... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. também em
  3. Loja de Móveis para Quartos
  4. Loja de móveis para sala de estar
  5. Loja de utensílios de cozinha

Escrito pela empresa

Big House Furniture London based furniture retail company specializing in the design, manufacture and installation of fitted furniture for your home. Big House Furniture research and brings new model, huge collection furniture for your home. We are the direct seller hence our prices are competitive. From the point of your product inquiry till delivery and your purchase satisfaction is our responsibility.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as avaliações

(73)

14 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommended!

I ordered a dining table and chairs, the service provided was faultless and couldn’t have been more pleased. It’s been tough with the lock down and the company has done amazingly well to make sure my order was delivered on time. Highly recommended!!!

24 de junho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not sure about this company tbh.

Not sure about this company tbh.
Ordered a 2 day delivery from Amazon, day of delivery they cancelled. Phoned them and was greeted by a rude 'Hello' She didn't say who she was or who they were, so i had to ask if she was from BHF. At that point the conversation was like pulling teeth. If i re ordered i would be given a discount, of which i wasn't it and it turned out more expensive than through Amazon! I did get my bed quickly though, but i would not trust this company or use them again, seemed shifty to me tbh.

16 de junho de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Ordering a New Bed and the fun Delivery

Ordered a new bed for the property I was moving into on Saturday morning, I was not contacted by phone to arrange delivery as It said during the order process instead I had to ring them. I was greeted with "Hello" and nothing else no company name no actual person name nothing just "Hello". I gave my details and asked about arranging delivery to which the response was "Which company are you calling from"..... Ummm I ordered it off Amazon... this is customer service right .....? Once we got past that little hurdle and he finally had my order details I asked if the bed could be delivered Saturday or Monday as I was not moving into the property until Saturday morning and there would be nobody there till then. "Oh yes, that's no problem I will get it delivered Monday for you" perfect thank you. I awoke Friday morning fresh and ready for the day until I look at my phone and see a text from the delivery company saying "your package will be delivered today". I then spend the next four hours of my life trying to get in contact with someone at the delivery company to rearrange and discuss the delivery options to a property I am not yet occupying. Turns out the delivery company left the parcel outside the house with a note saying "left is a safe place by back door" right above note on the parcel that says "do not leave in safe place MUST BE SIGNED"
So I rang Bighouse Furniture to complain and the phone is picked up and I hear. "Hello". Now I will give them 2 stars because they got it out in a speedy time which I can imagine for someone who actually lives in the property they are delivering it to would be very happy.

13 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely appalled with the service I…

Absolutely appalled with the service I have received, I ordered and paid for my item on 01.05.19 with a delivery service in two days, I still haven't received my item and the email replies I am receiving are just rude and unhelpful!!!! Do not use this company they just take your money and then dont deliver the product and blame you for it.

30 de maio de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If they had 0 stars, I have give it.

If they had 0 stars, I would give it 0 rating.

I received my shoe cabinet today, 5 days late because the seller took its time to arrange the package. Well it arrived today, damaged, the door broken in half.. how wonderful. This was the first time I have ever ordered from here and it will not happen again.

26 de janeiro de 2018
Avaliação não solicitada
logotipo da Bighouse Furniture

Resposta da Bighouse Furniture

Hi
I'm very surprised and shocked to read your review, where we never sold any shoe cabinet, could you please post your feedback at right place?

Thank you.

with best regards

Bighousefurniture

Avaliado com 5 de um total de 5 estrelas

well worth the wait

This chair was out of stock, but we still wanted it, they explained it could be months before it arrived. they advised us every step of the way, from manufacture, to loading on container, estimated date of arrival in UK, date of arrival in UK, date into there storage depot, dispatch from storage depot and estimated delivery to our home, plus tracking advice PERFECT.
Thank you for looking after us so much.

28 de junho de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DINING CHAIRS

Good service, delivered quickly. Fault on one of chair bases which was replaced very quickly. Totally satisfied with purchase and would definitely use Bighouse Furniture again and recommend them.

17 de junho de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Good product at a good price with an outstanding delivery service.

I ordered a Chaise Longue @ £275 on line on Wednesday afternoon. The company offered me a 5% discount if I bought directly from them rather than through Amazon which is what I did. By Friday linchtime the product had arrived and 30 minutes later I had assembled it and it was in use in our sunny front porch: outstanding service!

16 de maio de 2016
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Damaged.

I bought a wardrobe less than a month the back caved in the material used was a poor quality.

22 de abril de 2016
Avaliação não solicitada
logotipo da Bighouse Furniture

Resposta da Bighouse Furniture

Hi
We are sorry to know about the issue, wondering if you had complaint regarding and what was the outcome if you did, could you please tell us more as I am not being able to track your order with your name "Mercy Bonsu" right now.

We are always looking for customers satisfaction and working hard to meet customers expectations.

We appreciate your effort to leave a positive feedback here and would be much fruitful if you were able to contact Bighouse Furniture customer service to resolve your issue.

Thank you

with best regards.

Avaliado com 4 de um total de 5 estrelas

Sensibly priced good furniture 😀

Bought a chaise longe due to a medical condition. I didn't want anything expensive as I didn't intend keeping it when I had recovered. It arrived in 24hrs!!!! It's been marvellous,wearing well and I'm definitely keeping it!

22 de abril de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Verg good furniture ordered a 5 door wadrobe the came and fitted it saved me the hassle good price aswel. I recommend big house furniture😊

21 de abril de 2016
Avaliação não solicitada

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