Bike 2 Work Scheme Avaliações 

2.351
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The customer service was great and very open during discussiona on the best offer. Value for money was prompted very well.

Avaliado com 5 de um total de 5 estrelas

Contact with the Hygge bike company were excellent, Andrea in particular. Answered all my queries and really helped me - great customer service.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

A great scheme that makes it possible to purchase bikes that would normally be out of reach, especially given the cost of E-MTBs. The only downside is that sale bikes often don't qualify for the sc... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Making bike purchases accessible for everyone is always a good thing. I do think that the information of what happens when your payment term end is a little on the vague side, would be good to have th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assessoria em Recursos Humanos

Informação fornecida por fontes externas variadas

As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 81% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(2.351)

216 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

4* Easy and quick

Used this service to get a bike obviously, and worked well, communication was good and delivered in a timely period, but please bear in mind, if your company is slow at processing this, then it takes a while longer, nothing to the scheme. As soon as my company done their bit then, it moved quickly.
The savings are based on the amount of tax you save, not a reduction/reduce in the amount the bike costs ( not so clear)
Slightly misleading, also if the bike is on sale the whole voucher has to be used to the value, not so easy to change the amount.
Also last thing, using a retailer that accepts this voucher as a main would be easier, I went through a recommend retailer ( but using this voucher was not as simple) cycle to work was most preferred but retailers. But the bike I wanted, I got. The price was the price, accepted. Overall took less than a few weeks, would have been quicker if my company moved quicker! 4*

14 de novembro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Darren,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme

Avaliado com 1 de um total de 5 estrelas

Pretty crap

You guys were so unhelpful on the webchat. The scheme is pretty confusing (and I'm quite a bright bloke) so i thought I'd ask a few questions online. Your agent couldn't be bothered, couldn't wait to get me off the chat... in the end i let it go and spoke to the bike supplier who was brilliant. You guys are pretty crap

19 de novembro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Thanks for sharing your thoughts. We’re genuinely sorry to hear you felt the webchat support wasn’t helpful — that’s never the experience we want anyone to have.

We consistently receive excellent feedback, so your experience is not typical of the service we provide — but we still take your comments seriously and will use them to ensure our support is as clear and thorough as possible.
If you’d like us to go over anything again or have questions the supplier couldn’t answer, we’re more than happy to help.

Thanks,
Bike2Work

Avaliado com 2 de um total de 5 estrelas

Instructions are pretty terrible and…

Instructions are pretty terrible and very lobg winded with not a lot of help or assistance

12 de novembro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Ryan,
Thanks for feedback, I am sorry you had problems getting your bike, i hope you enjoy your new bike and look forward to working together in the future.
Regards
Bike2WorkScheme

Avaliado com 4 de um total de 5 estrelas

Great communication

Great communication, just about a week delay in signing paperwork and voucher being issued .

7 de novembro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Jason,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme

Avaliado com 1 de um total de 5 estrelas

Fees

Bike shop insisted on admin fee due to what you charge them. And fee at end to take ownership

3 de novembro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Daran,
Thanks for your feedback, we can't control the charges of our bike shops, although we do ask them to state them clearly on their website. The fee at the end is the H.M.R.C guidelines which we have to follow, we hope you enjoy your bike and hope to work with you and your company in the future.
Regards
Bike2WorkScheme

Avaliado com 5 de um total de 5 estrelas

Everything went pretty smoothly

Everything went pretty smoothly! I had my bike within a few days and it's making my commute so much easier!

29 de outubro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Joshua,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme

Avaliado com 3 de um total de 5 estrelas

Difficult to navigate the online…

Difficult to navigate the online website search function to find shops in my area. Consider including a searchable map function or similar.otherwise once the application process was started everything worked smoothly. Applied for and received voucher within 2-3 weeks

27 de outubro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Natalie,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme

Avaliado com 1 de um total de 5 estrelas

Process was not very clear

Process was not very clear. Different people are informed at different points, but the other party does not know if they have heard from you or not.

27 de outubro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Kate,
Thanks for your feedback, notifications are sent out out at every stage of your quote, if you need any help with this please call 03300884765 thanks.
Regards
Bike2WorkScheme

Avaliado com 5 de um total de 5 estrelas

Been very very helpful

Been very very helpful! Nothing was an issue and got me sorted straight away. Amazing

23 de outubro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Nathan,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme

Avaliado com 5 de um total de 5 estrelas

I like the programe

I like the programe . Its helping you go to work very efficiently.

20 de outubro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Dragos,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme

Avaliado com 5 de um total de 5 estrelas

I had an issue where the bike i had…

I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative bike and was able to use the previously issued voucher. Great people and great response

13 de outubro de 2025
logotipo da Bike 2 Work Scheme

Resposta da Bike 2 Work Scheme

Hi Keith,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme

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