The customer service was great and very open during discussiona on the best offer. Value for money was prompted very well.
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Veja o que dizem as avaliações
Contact with the Hygge bike company were excellent, Andrea in particular. Answered all my queries and really helped me - great customer service.
A empresa respondeu
A great scheme that makes it possible to purchase bikes that would normally be out of reach, especially given the cost of E-MTBs. The only downside is that sale bikes often don't qualify for the sc... Ver mais
A empresa respondeu
Making bike purchases accessible for everyone is always a good thing. I do think that the information of what happens when your payment term end is a little on the vague side, would be good to have th... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Informações de contato
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, Reino Unido
- 03300884765
- info@bike2workscheme.co.uk
- www.bike2workscheme.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
4* Easy and quick
Used this service to get a bike obviously, and worked well, communication was good and delivered in a timely period, but please bear in mind, if your company is slow at processing this, then it takes a while longer, nothing to the scheme. As soon as my company done their bit then, it moved quickly.
The savings are based on the amount of tax you save, not a reduction/reduce in the amount the bike costs ( not so clear)
Slightly misleading, also if the bike is on sale the whole voucher has to be used to the value, not so easy to change the amount.
Also last thing, using a retailer that accepts this voucher as a main would be easier, I went through a recommend retailer ( but using this voucher was not as simple) cycle to work was most preferred but retailers. But the bike I wanted, I got. The price was the price, accepted. Overall took less than a few weeks, would have been quicker if my company moved quicker! 4*

Resposta da Bike 2 Work Scheme
Pretty crap
You guys were so unhelpful on the webchat. The scheme is pretty confusing (and I'm quite a bright bloke) so i thought I'd ask a few questions online. Your agent couldn't be bothered, couldn't wait to get me off the chat... in the end i let it go and spoke to the bike supplier who was brilliant. You guys are pretty crap

Resposta da Bike 2 Work Scheme
Instructions are pretty terrible and…
Instructions are pretty terrible and very lobg winded with not a lot of help or assistance

Resposta da Bike 2 Work Scheme
Great communication
Great communication, just about a week delay in signing paperwork and voucher being issued .

Resposta da Bike 2 Work Scheme
Fees
Bike shop insisted on admin fee due to what you charge them. And fee at end to take ownership

Resposta da Bike 2 Work Scheme
Everything went pretty smoothly
Everything went pretty smoothly! I had my bike within a few days and it's making my commute so much easier!

Resposta da Bike 2 Work Scheme
So easy to apply and then receive the…
So easy to apply and then receive the voucher for a new bike. The savings are great too.

Resposta da Bike 2 Work Scheme
Difficult to navigate the online…
Difficult to navigate the online website search function to find shops in my area. Consider including a searchable map function or similar.otherwise once the application process was started everything worked smoothly. Applied for and received voucher within 2-3 weeks

Resposta da Bike 2 Work Scheme
They were so helpful and knowledgeable
They were so helpful. It was all knew to use as a company and they helped me out with everything including advice.

Resposta da Bike 2 Work Scheme
Process was not very clear
Process was not very clear. Different people are informed at different points, but the other party does not know if they have heard from you or not.

Resposta da Bike 2 Work Scheme
Been very very helpful
Been very very helpful! Nothing was an issue and got me sorted straight away. Amazing

Resposta da Bike 2 Work Scheme
I like the programe
I like the programe . Its helping you go to work very efficiently.

Resposta da Bike 2 Work Scheme
I had an issue where the bike i had…
I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative bike and was able to use the previously issued voucher. Great people and great response

Resposta da Bike 2 Work Scheme
Experience great as there were no hold…
Experience great as there were no hold ups to report.

Resposta da Bike 2 Work Scheme
The whole process was very easy and…
The whole process was very easy and surprisingly quick.

Resposta da Bike 2 Work Scheme
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