If I could give no stars I would. Buyer beware!! Do not buy from this low quality drop-shipping ‘business’. I ordered a jacket, it was polyester so flammable you could not go even into a warm room... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I haven't received my item yet but was VERY disappointed that the items are not from Australia. You only find this out after you buy it. I wish I had read the reviews. They advertise a price then p... Ver mais
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Really disappointing quality. I ordered two jackets from Bikini Saturdays, the Seven Jacket and the She’s a Classic Blazer, and unfortunately both were a letdown. The fabric on both feels cheap and... Ver mais
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I ordered a couple of things but they weren't quite right for me. The returns process is easy and credit turnaround is quick. I finally got the jacket I wanted and it is great. Very happy with the en... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de moda feminina
Informações de contato
Austrália
- www.bikinisaturdays.com
2,0
Ruim
30 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love this jacket!
My jacket arrived today and it is AWESOME!! Great shape. Was worried it may be a bit big - it isn’t. It’s the perfect amount of oversized.for a bomber. Looks great. Thank you!
6 de junho de 2025
Resposta da Bikinisaturdays
Hi Carrie,
We’re so happy to hear you love your new jacket! The fit sounds absolutely perfect, and we’re thrilled it’s giving you that effortless oversized bomber look. Thank you for sharing your feedback — it means a lot to us.
Enjoy styling it your way!
Kind regards,
Sloane
Operations Team
Bikini Saturdays
The product- the Archer jacket is…
The product- the Archer jacket is beautiful. Sizing spot on and packaged with care and style. I had one problem: it went to my address I left 6 months and is a demolition site. I found it behind a bin and a skip.
3 de junho de 2025
Resposta da Bikinisaturdays
We’re so happy to hear you love the Archer jacket—it truly is a standout piece! Thank you for the kind words about the fit and packaging, that means a lot to us 💫
We’re sorry to hear about the delivery mix-up—that sounds stressful! We’re glad it found its way to you in the end, even if it was a bit of a mission.
Please DM us for a special gift—as per our site, we have a little something just for you!
Warmest,
Sloane
Operations Team
Bikini Saturdays.
Gold jkt
It’s huge, gorgeous but so big.
I am a size 8 and it would fit a size 12 the small.
I have had to have it taken in.
4 de junho de 2025
Resposta da Bikinisaturdays
Thank you for your lovely feedback on the gold jacket! We’re so glad you love the look of it—it really is a statement piece ✨
It is designed with an intentionally oversized fit, but we understand it can feel quite roomy depending on your shape and style preference. We appreciate you taking the time to share your sizing experience and are glad you were able to have it tailored to suit you!
Please DM us for a special gift—as per our site, we’ve got a little treat waiting for you.
Warmest,
Sloane
Operations Team
Bikini Saturdays.
Quality is terrible
Quality is terrible! I ordered a jacket that had the most foul smell ever that triggered an asthma attack for me! Terrible, terrible quality. Avoid at all costs! They refused to refund the faulty product and only offered a credit! The advertising looks great but when the clothes arrive they are absolutely terrible and smell disgusting! I can see from other reviews that this is the experience of many! I just wish I looked at reviews before purchasing from them.
21 de maio de 2025
Avaliação não solicitada
Resposta da Bikinisaturdays
We’re sorry to hear you feel this way. As outlined clearly on our website, all product and returns policies are transparently displayed prior to purchase, including our store credit policy for non-faulty items.
We’ve served nearly 10,000 happy customers and take great pride in the quality of our pieces and our customer service. While we always do our best to work with customers when things don’t go to plan, sometimes—even with our best efforts—we understand we can’t please everyone.
If you'd like to discuss this further, feel free to reach out directly and we’ll do what we can to assist.
Kind regards,
Sloane
Operations Team
Bikini Saturdays.
Scam
Looks like a scam, ordered 17/03 still hasn’t received my dress. Wish I would have checked reviews before ordering.
17 de março de 2025
Avaliação não solicitada
Resposta da Bikinisaturdays
Hi there,
Thanks for your review. We understand how frustrating delays can be and appreciate you bringing this to our attention.
Your order was placed on 17 April, and our standard processing and delivery timeframe—outlined on our website—is 2–3 business days for processing and 6–8 business days for shipping. Based on that, your parcel would be due to arrive around now, depending on your location and any courier delays.
As we’re unable to view your order details through Trustpilot, please contact us directly at hello@bikinisaturdays.com with your name and order number so we can assist you properly. We're always happy to help and committed to making sure our customers receive their items.
Kind regards,
Sloane
Operations Team
Bikini Saturdays
Fake items, lies about refunding, incredibly horrible customer service
I ordered a dress from Bikini Saturdays on 25/03 and contacted them right away to cancel and get a refund when I realised they were using someone else’s content as advertising for their product. They responded on 27/03 acknowledging my refund request, but still went ahead and shipped the item on 31/03!!!! The dress has been returned to sender unused and unworn, but now they’re asking to send the dress BACK TO ME and pushing me to pay for shipping (unbelievable). The customer service experience was incredibly frustrating and dismissive, and lacked any willingness to resolve the issue fairly. I’ve since reported the business to NSW Fair Trading and the ACCC
*EDIT —
1) i have all emails showing I did not use any offensive or racially ab****e language towards anybody
2) I have proof they confirmed they will action my refund once they get in contact with their warehouse, but shipped the items days later, going back on their word.
3) They only processed my refund once I actioned a dispute from Afterpay
4) They edited their models’ faces with AI after having being called out on using another creator’s content for their advertising
5) Beware of the seemingly “good” but NON GENUINE REVIEWS, everyone!!!
They do not care about the quality of products their customers gets, and does not keep to their word. All in all not a trustworthy business.
25 de março de 2025
Avaliação não solicitada
Resposta da Bikinisaturdays
This review is not an accurate reflection of the situation.
We were in ongoing communication with this customer and acted in full alignment with our clearly stated policies. The cancellation request was submitted after the order had already entered processing, which is outlined on our website. Despite this, we still attempted to assist and offered options to resolve the issue. As mentioned we source globally from various designers.
Throughout the process, the customer’s conduct became increasingly aggressive, including bullying and racially offensive language directed at our team. This behaviour is unacceptable and will not be tolerated.
We take these matters seriously and when in communication with the ACCC, who confirmed that our handling of the situation was appropriate and in line with consumer law. A refund was ultimately issued, and we requested the customer refrain from shopping with us in future.
Wre are truely sorry you didnt like the look of the dress on you although the aggresive behaviour demonstrated was highly surprising from this matter and we encourgaed you to find brands you feel more comfortable with and we will continue to work with the 1000's of local Australian and internation customers we love! We truely wish you all the best with your future shopping.
We remain committed to serving our community with integrity, fairness, and respect.
—
Sloane
Operations Team
Bikini Saturdays
ABSOLUTE JOKE OF A COMPANY
Don't order from here! the clothes are RUBBISH! I ordered a skirt on 2nd March. It arrived almost a month later and I'm almost sure its just a Shein/Temu piece. It looks noting like the image except for the print, is a totally different shape and different stitching.
When I reached out for an update on shipping via chat and email I was ignored until a response finally arrived 25 days post order when it finally landed.
I shared my displeasure at the quality and service and was SASSED!
This place if for the bin.
*edit in response to the reply. Excuse me haahha? If anyone's reading this, please go look at my review on their Facebook page where I have screenshotted and posted every interaction which is date and time stamped.
Further response isnt required as the images well and truly speak for themselves.
** second edit, they have disabled reviews on their Facebook page. I urge you to read all of the negative reviews here and do not buy from this place, their response to me is is entirely the opposite of what actually happened so I can only presume their responses to the other reviews are as well.
28 de março de 2025
Avaliação não solicitada
Resposta da Bikinisaturdays
We’re disappointed to read this, especially as the item in question has been one of our bestsellers purchased and loved by literally thousands of our customers and even featured by influencers. The style you ordered was offered at a heavily discounted price of $65 (down from $120), and due to high demand, we experienced a brief stock delay which caused a longer dispatch time than usual. We communicated this as soon as your order was allocated and fulfilled.
To suggest we ignored your messages is not accurate. While there was a delay in response due to the order backlog at that time, our team did get back to you and I’ve reviewed the communication—at no point was anyone “sassed” or unprofessional. We always aim to handle enquiries respectfully, and we ask the same in return.
We are a growing independent brand, and while we are not claiming to be a luxury label, we take pride in our sourcing and product curation. If you were unhappy with the item received, you were welcome to follow our standard returns process outlined on our site.
We’ll continue to do our best to support the 1000's of lovely customers and uphold the quality and service standards we believe in. We are in talks with Meta regularly and they actually remove people who are defamatory.. you have your opinion! And thats ok! It feels like you want to have an argument though. We did our best on your order and will always strive to do better, we truely wish you the best and hope you find styles you love elsewhere, we honestly do Jazmin!!
—
Sloane
Operations Team
Bikini Saturdays
Beware It’s a Spam
BE AWARE, DO NOT PURCHASE.
Please do not purchase from this site, it’s a spam.
Beware, do not purchase.
It’s a spam.
Very poor quality products, not worth it.
Stitches are coming off, lace has been cut off, you can easily see thru the dresses.
It’s a rip off company.
Don’t expect anything great from this company.
I am a regular shopper and it’s the worst quality clothes they have to offer.
The rudest customer service as well.
Waste of money, very poor quality and took 8 weeks for delivery, upon enquiry was told that its coming from LA and when I enquired for the second time was told that it’s coming from China.
Probably SHEIN and temu quality.
Very very rude and unprofessional customer service.
Would not recommend.
Please do not purchase from Bikini Saturday.
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bikinisaturdays
At the time of this customer’s order, we were experiencing significant disruption due to the LA warehouse being impacted by the California fires. This caused unexpected delays across our dispatch network—something we communicated transparently with affected customers. It was a very difficult time for a small business, and we genuinely appreciated the understanding and patience shown by the majority of our community as we worked through urgent operational changes.
We have since shifted our operations, and now dispatch from Sydney, Germany, and Shenzen, to ensure faster and more reliable delivery.
We have never claimed to be a luxury or designer label. However, we do source from reputable, ethical designers and are proud of the styles we offer at accessible prices. Comparing our products to fast fashion marketplaces like SHEIN or Temu is not only inaccurate—it overlooks the work, care, and standards that go into every piece we select.
As for customer service, we stand by our team, who respond daily to enquiries with professionalism and courtesy. Rudeness or aggression from customers is never acceptable, and we always aim to keep communication respectful on both sides.
We remain proud of what we do and the customers we serve around the world—and we’ll continue to do so with transparency, integrity, and style.
—
Sloane
Operations Team
Bikini Saturdays
Terrible terrible quality
Terrible terrible quality and sizing. Overcharge you for some cheap garments. When you try to return for a refund or exchange, they will ignore and block you. Horrible customer service. The absolute worst.
21 de janeiro de 2025
Avaliação não solicitada
Resposta da Bikinisaturdays
Our returns and customer care policies are clearly outlined on our website, and we operate in full compliance with Australian Consumer Law. We do not ignore or block genuine customers—we respond to all valid enquiries and offer assistance within the scope of our published policies.
We’ve never claimed to be a designer label. Our products are curated from ethical suppliers and priced fairly for the style and quality offered. All sizing details are provided on our product pages, and our team is always available to assist with questions before purchase.
We also have the right to remove or restrict access from individuals who use abusive or defamatory language. It is unlawful to slander a business simply because a product wasn’t to your personal taste. You’re absolutely entitled to shop elsewhere if our styles aren’t for you—but we will always defend our team and our integrity.
—
Sloane
Operations Team
Bikini Saturdays
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